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Comfort Inn & Suites

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Comfort Inn & Suites
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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Lake Mary, Florida
Reviewed 6 days ago NEW

The staff at this hotel could not have been better. They were extremely dedicated to service, beyond what I have ever seen anywhere and I have traveled a lot over the years and have stayed in hundreds of hotels. They were all very friendly and anytime I had a request, the staff took care of it immediately, not in a...

Thank BluesTraveler9916
George L, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us, we really appreciate your business, The staff and I o our very best to make every stay the "Perfect Stay"

Finger Lakes, New York
Reviewed 4 October 2016

This was my second stay here, both times for a seminar I was holding in the hotel. The sleeping accommodations are excellent. I had a king suite room - bigger than a small apartment - well furnished, with a small kitchenette. Large, clean bathroom. Very large-screen TV in the bedroom, and another TV in the living room. Avoid Room 208,...

1Thank gary X
About Hotel's Favourite Review
Becky K, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for your review. I will make sure Tiffany sees your review. Yes the transition for the management is finally complete. We hope to see you again in the future should you have more training in our area. Thanks again.

New York City, New York
Reviewed 1 week ago

My two sisters and I needed a place to stay for 3 nights on 3/7/17 a 3/10/17 as we arrived from NYC for a funeral in Bayside. Upon arrival, I noticed that the lobby area was cozy, clean and decorated very tastefully. We were greeted by the GM Tonja who was very helpful, knowledgeable, professional and pleasant. The suite was...

Thank Kimkim4555
George L, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us, we try our very best to make your stay as comfortable as possible, we hope you enjoyed it and hope to see you again.

Reviewed 2 weeks ago via mobile

My husband and I stayed at this hotel when we were in Virginia for business. Most friendly and helpful receptionist ever, so lovely and great. Couldn't have been more sweet, the manager even let us park our extra van throughout our stay. Fortunately everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Room itself was...

Thank Davanie1993
Tonja J, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us, we try our very best to make your stay an enjoyable one, we do hope to see you again in the near future.

Orlando, Florida
Reviewed 5 January 2017

This location was convenient to the airport and off the main road. The lobby area was clean. The staff were friendly. Breakfast was offered in a small room off of the lobby, but we did not eat there. Nothing seemed that appetizing. Lots of diners in the area. lThe overall room was a bit worn, but the bed was really...

1Thank Sarahjay192
North Carolina
Reviewed 29 December 2016

Stayed here when flying out and left our car. Minor discrepancies with the room but no biggy. Garbage trucks a very noisy in the area around 4:30AM Quick ride to airport Had a problem when we returned. Called for shuttle back to hotel but no one showed up. After 40 minutes called again to see what the problem was and...

Thank acnc
Becky K, General Manager at Comfort Inn & Suites, responded to this review

I am so sorry about the shuttle experience. I unfortunately don't schedule the shuttle runs. I am truly sorry. I f you would like to send me your receipt i will gladly reimburse you for you inconvenience. And again please accept my deep apology.

Reviewed 30 November 2016

Room was decently clean and quiet, nothing special, breakfast was the normal hotel chain breakfast. HOWEVER...this hotel advertises a free shuttle from the airport. I called the hotel directly before I made my reservation and then again the day before I arrived. Both times I explained I needed a shuttle from the airport on Thanksgiving day at 10:00 pm. Both...

1Thank OcracokeGal
Becky K, General Manager at Comfort Inn & Suites, responded to this review

I have apologized on two other review sites and spoken with Ms Carol. I offered to reimburse her taxi expense. I have offered her my personal attention to her needs if she would try us one more time. I am not sure what else I can do? The shuttle stopped running at 4pm and I was not made aware of...

Seattle, Washington
Reviewed 25 November 2016

The front desk area was nice and clean, but after that I can say no more. The carpet in our room look like it should have been replaced 10 years ago. Our room was not cleaned the next day even when we made requests for some supplies. The elevator's carpet never seen a vacuum. But I must say the people...

1Thank MelQ3
Reviewed 16 November 2016 via mobile

Front desk staff very friendly and helpful. Room was AMAZING!!! Very comfortable - wish i could stay longer!! Room very clean. Loved that there was already an extra blanket in the closet and functioning thermostat! Perfect for families to stay in for extended visits - very spacious. Bed amazingly comfortable.

1Thank Cynthia G
Becky K, General Manager at Comfort Inn & Suites, responded to this review

Thank you Cynthai! We look forward to seeing you again!!

Reviewed 15 November 2016

I called once I got in the area and the front desk was kind enough to allow my family to check in a little early. These employees were full of smiles and very helpful. They were so nice. After getting to our room, I checked everything out. I've never had a double queen that had the rooms separated. My kids...

1Thank Ashley M
Becky K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. We lo0k forward to seeing you again soon!

443 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about Comfort Inn & Suites

Address: 5808 Burton Station Rd, Virginia Beach, VA 23455-3606
Region: United States > Virginia > Virginia Beach
Price Range: $93 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Country Inn And Suites Norfolk Airport South
Country Inn & Suites Norfolk Airport South Hotel Virginia Beach
Hotel Style:
#10 Best Value Hotel in Virginia Beach
#14 Family Hotel in Virginia Beach
#26 Business Hotel in Virginia Beach
#29 Romantic Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beware of the garbage trucks doing their pick-ups at 4:30 AM”
 of 5 bubbles acnc, 29 Dec 2016 | Read review
“Don't stay there”
 of 5 bubbles MelQ3, 24 Nov 2016 | Read review
“Avoid Room 208 if you want to see out the windows!”
 of 5 bubbles garyX_11, 3 Oct 2016 | Read review
“Stay away.”
 of 5 bubbles jferro439, 23 Aug 2016 | Read review
“the suites are very nice”
 of 5 bubbles Disney4ever86, 19 Aug 2016 | Read review
5 of 5