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Ocean Key Resort

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419 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Hollansburg, Ohio
Reviewed 7 August 2016

We checked into Ocean Key Resort on Sat. July 30 for a week's stay that had been booked Oct. 2015. At the completion process, the technician advises me that the owner of the two bedroom condo we were assigned to would be checking in on Aug. 6, the last day of our stay. So, she said we would have to...

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Helpful?
1Thank rosyb59
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

I apologize that you experienced these difficulties, especially having to change suites mid-stay. This is certainly not the our standard expectations.  I would have addressed them immediately had I been aware prior to your departure and appreciate your sharing so that similar issues can be avoided in the future.   In the spirit of hospitality,   Matthew Allgood Assistant Resort...

Eagan, Minnesota
Reviewed 27 July 2016 via mobile

We stayed here for three nights in July. The area is very touristy, but you can also go to non-tourist areas very easily. The hotel is somewhat old but is kept up very well. The front desk people were always pleasant and helpful. The here were lots of families and young children around, so be prepared for some hall noise.

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Helpful?
Thank mnshe
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

We appreciate you sharing your experience and I hope you will have an opportunity to visit us again very soon!

Winchester,VA
Reviewed 25 July 2016

I come every year with a family member who owns the timeshare. We come mid July so It's blazing hot. So close to the boardwalk and Waterman's restaurant across the street. The unit faces the Ocean/Waterman's. You hear some street noise, but it is the height of the summer season. The property seems to lose something every year. It is...

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Helpful?
1Thank MaryBee_21
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I appreciate your feedback and value your opinion as it helps us to improve our guest’s experience.

Nashville, Tennessee
Reviewed 25 July 2016

Interesting hotel layout. The staff was very friendly-- which was the best part of the hotel. The airconditioner was overworked. The thermostat was set to not be able to go below 70* but the room never got under 78*. The hotel layout was strange and the rooms were even odder. The kitchen was narrow and the bathroom opened up the...

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Helpful?
1Thank lgideon25
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for taking a moment to share your experience regarding your stay with us. It is vital in helping us to continue to strive to provide the best experience possible for our guests and I appreciate your feedback.

Stafford, Virginia
Reviewed 24 July 2016 via mobile

Always enjoy the OKR, nice friendly staff...Pizza and ice cream are a hit as well. Nice hot day to swim inside...Rooms are spacious and clean. The strip has all you need for a great relaxing weekend...Make reservations because the peak months are always busy. Other hotels have some vacancies but you can imagine why...They are bad locations to spend an...

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Helpful?
Thank Henry J
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for such a great review of the Ocean Key Resort’s amazing location, friendly team members and Roma’s NY Pizza offerings. We work hard at VSA Resorts to deliver memorable vacations to our clients.

Vienna, Virginia
Reviewed 24 July 2016 via mobile

So I'm an owner at ocean key. Hadn't visited in about 15 years, as we have traded around and visited some awesome places around the world. When we bought about 20 years ago it was a gold level RCI resort, it deteriorated and lost its ranking but has worked its way back to a silver rating. The location is terrific,...

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Helpful?
1Thank Pilaro O
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for your ownership with us – I appreciate your taking the time to acknowledge specific areas of improvement as well as positive feedback.

Stephens City, Virginia
Reviewed 16 July 2016 via mobile

They say the way you can tell a great organization is by the way people are LED that is usually by a great leader. Bill Mitchell is that later he leads a remarkable team some of this team I'm going to mention in this few moments I have with you. Maura was a tremendous help with getting our room ready...

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Helpful?
Thank Tim C
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for taking the time to share your positive vacation experience and for specifically mentioning our great team of professionals at the Ocean Key Resort. Your feedback is important to me and I look forward to seeing you on your next visit to Virginia Beach with VSA Resorts.

Cary, North Carolina
Reviewed 12 July 2016

Personnel were friendly. Actual 1 bedroom unit was ok. Parking was challenging but available. But building had no real security. Location at southern end of beach was nice. Indoor swimming pool set up was very loud when occupied by more than 4 people.

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Helpful?
1Thank Linda T
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

I apologize that the Resort did not meet all your expectations and appreciate you sharing your feedback as it helps us improve. We offer on-site courtesy patrol staff from 11pm-7am each evening to assist or report any disturbances, which are very few.

Virginia Beach, Virginia
Reviewed 7 July 2016 via mobile

Ocean Key is a nice resort . I have always stayed outside of tourist season since I live in Virginia Beach. I stay there usually around Neptune Festival in late September. The rooms are clean and its roomy and relatively quiet. I like this side of Atlantic Ave better than the 30-20 streets. The pizza in the lobby is very...

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Helpful?
1Thank Leah M
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

We appreciate you selecting VSA Resorts for your vacation destination! Thank you for your comments regarding our clean resort and facilities as well as our convenient onsite restaurant, Roma’s NY Pizza. We look forward to your next vacation with the Ocean Key Resort!

Laurel
Reviewed 30 June 2016

My moms has a time share here so we come every year and I must say it gets better every time we come. Love, love, love the new look in the pool and the 3rd floor rec area. The staff are very friendly and polite. Greet you with and smile and always speak. They don't harass you and they make...

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Helpful?
Thank Chaka D
BMitchellvsaresorts, General Manager at Ocean Key Resort, responded to this review

Thank you for taking the time to provide this valuable feedback. I agree, we get better every year and it's because of the great staff we have and the high standards and goals we set for ourselves. Reviews like yours help us improve, as well as remind us of the things we're doing well. I am glad to hear that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Key Resort is located at the serene south end of Virginia Beach, the 142 unit smoke-free resort offers a family-oriented atmosphere with beach accents and soft colors. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Activities Center & Gaming Room• Party Deck & Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 

Additional Information about Ocean Key Resort

Address: 424 Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Price Range: $150 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Key Resort 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Jetsetter so you can book your Ocean Key Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach
Hotel Style:
#4 Top resorts Hotel in Virginia Beach
#7 Romantic Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
#22 On the Beach Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Key Resort staff and other travellers.
16 questions
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Questions? Get answers from Ocean Key Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good rooms”
 of 5 bubbles GJto3, 9 Nov 2016 | Read review
“Higher floors mean better views.”
 of 5 bubbles bwompbwomp, 15 Aug 2016 | Read review
“away from elevator”
 of 5 bubbles MaryBee_21, 25 Jul 2016 | Read review
“All rooms face another hotel on one side and the indoor pool on the other side, sorry.”
 of 5 bubbles lgideon25, 24 Jul 2016 | Read review
“higher floors keep you away from traffic noise best”
 of 5 bubbles 557lindat, 12 Jul 2016 | Read review
5 of 5