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Holiday Inn Virginia Beach - Norfolk

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Holiday Inn Virginia Beach - Norfolk
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370 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Reviewed yesterday NEW

Our stay at this hotel was great-- the staff were all very helpful and friendly. Any questions or needs we had were dealt with graciously and immediately. Our in-room refrigerator froze and was replaced with another model within five minutes after calling the front desk by a very helpful and pleasant maintenance man. Our room was clean and refreshed each...

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Helpful?
Thank lynnj195
Baltimore, Maryland
Reviewed 3 days ago NEW

Room was clean and comfortable but due for updating. Staff was super friendly and accommodating. Excellent bar and restaurant. Hats off to Pauly, Wendy and Caroline for taking care of our group! You guys rock!

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Helpful?
Thank yachtinspector
Reviewed 4 weeks ago

We got to experience a lot of this hotel. From it's nice and clean rooms, to multiple conference rooms, the banquet hall, and the pool. All the spaces were modern and clean. My complaint comes with the complimentary shuttle to/from the airport. Arriving to the hotel I called and they told me they didn't have 24hr shuttle service, which isn't...

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Helpful?
Thank Nathaly S
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Nathaly S, Thank you for taking the time to share your recent experience at our hotel. First let me apologize for the mix up and inconvenience with the shuttle. We recently changed our schedule and now offer 24 hour shuttle service so that we can accommodate guest needs. I am sorry that we fell short with that service and...

Charlottesville, Virginia
Reviewed 5 weeks ago

Stayed at this Holiday Inn recently. It was clean and in pretty good shape for an older property. The staff was very nice and seemed to be on top of any needs the rooms or guest had. I enjoyed a breakfast in the dining area and had great service and good food. I would go back here in the future.

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Helpful?
1Thank X1277HUleeg
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear X1277HUleeg, Thank you for taking the time to share your recent experience at our Holiday Inn! Your kind words are much appreciated! Please feel free to come back and visit us anytime! Happy Holidays! Warm Regards, Mary Elizabeth Collins General Manager

Reviewed 29 October 2016 via mobile

We checked in mid afternoon and had the best customer service from Yolanda. She was so helpful and kind. We had 2 rooms reserved with the other person checking in very late so she made sure that his name was on his keys to make his check in quick and easy. Because of my husband Holiday Inn status we received...

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Helpful?
Thank Sue H
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Sue H, Thank you for taking the time to share your recent experience at our Holiday Inn! I am glad to hear that you had an enjoyable stay and even more excited for the shout out for our front desk supervisor Yolanda! The staff always love to be recognized by guests as it definitely motivates them so thank you...

Reviewed 27 October 2016

Stayed here for a business trip and was very impressed. It was a weekend conference and the staff was highly professional, from housekeeping to room service to the front desk. Everyone was pleasant and attentive and very helpful. The room was very comfortable. All the common areas were clean and the attention to many details showed the pride of the...

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Helpful?
Thank John M
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear John M, Thank you for such a great review of our Holiday Inn! As a seasoned traveled, I know you have stayed at many hotels and it is flattering that our hotel can be recognized as a notch above the rest! I am glad that you got interact with the staff and hopefully you will come back to visit...

Delmar, Maryland
Reviewed 21 October 2016

My mom and I stayed here for 3 nights. We had a couple of concerts planned to see here. The room was nice and clean. The staff was super helpful and friendly. Enjoyed the pool. We would stay here again.

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1Thank Brandy T
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Brandy T, Thank you for your kind words about our hotel and staff! I hope you enjoyed your concerts and as a fellow concert goer, there are lots of shows at the amphitheater and the oceanfront each summer that hopefully you will come back to see us and catch a few more shows next summer season! Thank you again...

Pulaski, Virginia
Reviewed 18 October 2016

Just there for the weekend. Room was nice and both it and the bathroom were very clean. Coffee maker etc in room. We stayed on the third floor and it was quiet. Every staff member we came into contact with was great. We would stay again.

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Helpful?
Thank MBandJohn
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear MBandJohn, Thank you for sharing your recent experience while staying with is at the Holiday Inn! I am pleased to hear that you had a nice and comfortable stay with us but even happier to know that you would stay with us again! Thank you for choosing to stay at our Holiday Inn! Warm Regards, Mary Elizabeth Collins General...

Reviewed 16 October 2016 via mobile

Room provided to me did not have any desk to work on a laptop with. Elevators have a disgusting smell to them. The rooms do have a nice magnetic entry. But when you walk into your room you'll quickly notice it's old and needs renovation.

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Helpful?
Thank Anthony L
IHGService, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Anthony L, Thank you so much for staying with us and for taking the time to leave us your feedback. I am sorry if our property fell below your expectations. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to...

New York City, New York
Reviewed 13 October 2016

I stayed over Labor Day weekend while the region was under threat from a tropical storm and really appreciated the friendliness of the staff during my stay. Unfortunately, it was impossible to regulate the temperature of the room, the carpet consistently felt damp, and the room felt a bit tired.

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Helpful?
Thank Ashleigh C
IHGService, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Ashleigh C, Thank you for taking the time to provide feedback from your stay with us. I am very pleased to learn that the level of service you have received contributed to making your stay a pleasant one, despite the gloomy weather. I do apologize for the inconvenience, particularly with the room temperature, and would like to assure you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally situated within minutes of Norfolk International Airport, the beautiful beaches of Virginia Beach, the restaurants & shops of Virginia Beach Town Center, and the Virginia Beach Convention Center the Holiday Inn Executive Center in Norfolk/Virginia Beach is a perfect destination whether you are traveling for business, to a local sporting event, or for a family getaway. The Holiday Inn Virginia Beach/Norfolk is centrally located between Virginia Beach, downtown Norfolk, Chesapeake & Williamsburg providing convenient access to Government Bases such as Norfolk Naval Station, Little Creek Naval Amphibious Base, Fort Story, Oceana Naval Air Station, & Norfolk Naval Shipyard & local businesses such as Verizon, Sentara Leigh, Riverside Corporate Center & Amerigroup. Traveling for sports events? The hotel is located near the Princess Anne Athletic Complex, Hampton Roads Soccer Complex & the USA Field Hockey National Training Center. Looking for fun things to do? The friendly staff of the Holiday Inn Virginia Beach/Norfolk will provide you information and directions to close by attractions such as the Virginia Aquarium & Marine Science Center, Cape Henry Old Lighthouse, Norfolk Botanical Gardens, and the Chrysler Museum of Art. We feature 20,000 sq. Feet of flexible ballroom space perfect for your company meeting, family reunion, wedding or social event from 5 to 500 people. From our entire staff we look forward to your visit! **Hot Tub and indoor pool are currently Closed For Renovation updates to follow** ... more   less 

Additional Information about Holiday Inn Virginia Beach - Norfolk

Address: 5655 Greenwich Rd, Virginia Beach, VA 23462-6515
Region: United States > Virginia > Virginia Beach
Price Range: $121 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Virginia Beach - Norfolk 3.5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Holiday Inn Virginia Beach - Norfolk Hotel Virginia Beach
Virginia Beach Holiday Inn
Hotel Style:
#15 Business Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Virginia Beach - Norfolk staff and other travellers.
3 questions
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East Yaphank, New York
5 months ago
New York
5 months ago

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Questions? Get answers from Holiday Inn Virginia Beach - Norfolk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family of 4. Got king bed with pullout sofa. Beds were ok. Would do again.”
 of 5 bubbles wiltonhunter, 2 Sep 2016 | Read review
“looks like all rooms have balconies with views of beach”
 of 5 bubbles rebeccasU8541WC, 15 Jul 2016 | Read review
“Request higher floors. To benefit from pm sun in room request one, high up to limit noise, overlooking pool.”
 of 5 bubbles Y8004OQmarkw, 15 Jun 2016 | Read review
“The exercise room is located in the back of the hotel so if that location is important plan accordingly.”
 of 5 bubbles scposubs, 6 May 2016 | Read review
“Ask for a room close to the elevator”
 of 5 bubbles SM126, 28 Apr 2016 | Read review
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