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All reviewsstarwood pointsfusion restaurantfront deskacross the streetoceanfront roomindoor poolstarbucks coffeefree valet parkinghotel restaurantbreakfast buffetthe north endcity viewvalet serviceoverlooking the oceanbeds were very comfortablelabor dayfitness center
We had a little difficulty checking into this busy hotel, however, the staff went out of their way to make things right, especially Courtney the manager. Thanks To her, I would stay again! The restaurant has a great view of the ocean, consider having a...More
The location of the hotel is excellent, 10 steps from the sand. Hotel is undergoing renovation when I stayed there. The staff is excellent. Kyla, Shatavia, and the Manager were among the team I met with while staying. The entire staff is friendly, pleasant, respectful,...More
Thank FINOY J
Response from DOS23502, Front Office Manager at Sheraton Oceanfront HotelResponded 18 January 2018
Dear FINOY J,
We are so happy to hear you enjoyed your stay with us at the Sheraton Virginia Beach Oceanfront Hotel!!! Thank you for sharing your experience for others to come and enjoy. I will be sure to pass on your thanks to our...More
Stayed at this property in the past week. The property is beautiful and well maintained. Make sure to book a cabana room with an ocean view. The sun coming up over the Atlantic is a stunning sight. I will definitely stay again.
Booked at the last minute for a quick weekend stay. We needed a pet-friendly hotel and, as an SPG Platinum member, I viewed SPG options first. Concerned about some of the reviews here, but we reserved a 2 queen partial view for one night.
Employees at the Sheraton Oceanfront were consistently friendly and tried to be helpful. However there were significant communication difficulties with front desk staff who provided contradictory information. Specifically, this was in regard to housekeeping and the option to decline sheet and towel change. Though I...More
Response from DOS23502, Front Office Manager at Sheraton Oceanfront HotelResponded 2 weeks ago
Good day Maclen3C,
Thank you for sharing your experience at the Sheraton Virginia Beach Oceanfront Hotel through TripAdvisor.
With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear that we have not met your...More