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Sheraton Oceanfront Hotel

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Sheraton Oceanfront Hotel
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933 Reviews from our TripAdvisor Community

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Showing 925: English reviews
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A TripAdvisor Member
Level Contributor
8 reviews
2 helpful votes
Reviewed 2 days ago NEWvia mobile

The hotel was nice enough. We had three rooms. Toilet clogged in two of the rooms. TV didn't work in two rooms. Power went off in one room just before maintenance went home for the night one night at 11. Stayed 2 nights. Hotel staff on the other hand were so nice and helpful. Rooms were clean and location was...

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Helpful?
Thank A TripAdvisor Member
Greensboro, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 1 September 2016

I believe in giving people their flowers while they're living and can enjoy them! On that note, let me start by stating that Charell (Front Desk) set the tone for our entire stay and made us feel like we were your very special guests! Upon our arrival, we were greeted with a genuine smile, warm welcome and the professionalism one...

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2Thank Cheryl S
About Hotel's Favourite Review
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

Thank you Cheryl for sharing your kind words about our associates. We are so glad you enjoyed your stay and we can't wait to serve you again next year.

charlotte nc
Reviewed 1 week ago via mobile

My stay overall was fine, and I would definitely return, but I had higher expectations for the room itself. Quite often it seems like the pet rooms aren't kept to the same standards as regular rooms. There was some trash on the balcony, the toilet wasn't fully cleaned, and there was no fitted sheet on the bed. Just a flat...

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Thank brindlelover28
Tucson, Arizona
Reviewed 2 weeks ago

The location was exceptional. Every possible amentiy was included. The employees and staff go out of their way to make every customer feel welcome. The cleanliness was exceptional. I travel all over the world and this is a place to remember

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1Thank jkay0321
Baltimore, Maryland
Reviewed 3 weeks ago

This hotel is not what we expected for a Sheraton name. The room is small. Bathroom is very small. And the worst part? The room looked like it had not undergone general cleaning for months! The AC/heater vent and the bathroom exhaust vent were full of thick, black dust! I forgot to take pictures. (Bathroom exhaust vent doesn't work, btw)....

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1Thank CK1109
Washington DC, District of Columbia
Reviewed 14 February 2017

We had an excellent experience with very friendly staff and very comfortable room. The room was clean with a great view of the ocean. The beach is easily accessible and on the quiet part of the boardwalk. We will be back!

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Thank bellared2016
cleveland, United States
Reviewed 10 February 2017 via mobile

This Sheraton has recently been completely remodeled and is an excellent place to stay right on the beach in Virginia Beach... The rooms are spacious, and modern, and the bathrooms are very very clean... They have an excellent restaurant, convenient parking, and a staff that really tries to make your stay special... I would highly recommend this property for a...

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Thank CLEken
Raleigh, North Carolina
Reviewed 1 February 2017

The Sheraton Oceanfront is an older hotel that is near the ocean and the boardwalk. It has popcorn ceilings and lacks the elevator security with needing the keys to get to your floor. When making my reservation I requested an early check in but when I arrived at 2:30 my room was not available yet. I was told check in...

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Thank NCTraveler2015
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

Dear NCTraveler, First of all let me say that I am sorry we did not meet you expectations. Your comments will help us improve and rest assured much of what you mentioned is already in progress as part of our winter facelift of 2017. I would love to speak with you further about your experience if you so desire. I...

Waldorf, Maryland
Reviewed 26 January 2017

Very nice hotel for families, pets, and adults. Conveniently located on the beach, with beach activities and ocean views. Really nice indoor pool for family fun. Average gym to workout and nice restaurant for chow.

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Thank Dee H
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

Dee, thanks for the review. We hope you come back to see us again.

Catonsville, Maryland
Reviewed 24 January 2017

Our stay was pleasant. The room was clean and well-furnished. The view of the ocean was spectacular. I had only two complaints with room 908. There is some sort of hole in the floor under the carpet in front of the balcony door. I kept sinking into it. Also, the toilet flushed for an abnormally long time. Several minutes. The...

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Helpful?
Thank katbruce1989
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

katbruce, Thanks for letting us know about your stay. We are certainly going to check into those issues in 908 but I am happy to hear you enjoyed yourself. Come back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Cabanas Seaside Bar and Grill
The Cabanas Seaside Bar and Grill
Cuisines: American, Bar, Grill, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Warm welcomes and great ocean views greet you at the Sheraton Oceanfront Hotel. Situated on the exclusive northern end of the Virginia Beach Boardwalk with direct beach access. ... more   less 

Additional Information about Sheraton Oceanfront Hotel

Address: 3501 Atlantic Avenue, 36th Street & Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Price Range: $142 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Oceanfront Hotel 3.5*
Number of rooms: 214
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Also Known As:
Sheraton Virginia Beach
Virginia Beach Sheraton
Hotel Style:
#5 Green Hotel in Virginia Beach
#20 On the Beach Hotel in Virginia Beach
#22 Romantic Hotel in Virginia Beach
#30 Business Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Oceanfront Hotel staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Oceanfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views, oceanfront”
 of 5 bubbles 272deeh, 25 Jan 2017 | Read review
“A room on the beach side is best.”
 of 5 bubbles gusb2013, 6 Nov 2016 | Read review
“Rooms in the high rise part of the building are better than the cabana rooms in the lower section.”
 of 5 bubbles griswld, 27 Oct 2016 | Read review
“Dog-friendly rooms are located lower. Very quiet and friendly people!”
 of 5 bubbles 394suzannep, 23 Sep 2016 | Read review
“I liked the 1st floor near pool”
 of 5 bubbles masseytravels, 6 Sep 2016 | Read review
5 of 5