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Holiday Inn Express Troutville-Roanoke North

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Holiday Inn Express Troutville-Roanoke North
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188 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Troutville-Roanoke North
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Showing 187: English reviews
Buford, Georgia
Reviewed 24 September 2015

Each bed was comfortable, but the family member on the sofabed said it was the most comfortable one he's slept on. This was my first chance to compare the free hot breakfast of a HOliday Inn Express to that of Hampton Inn or Hyatt Place hotels. While this one had lots of options, it was not designed to be of...

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Helpful?
Thank tutorga
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

I really appreciate you taking the time to let us know about your stay. I am also happy to hear your family was comfortable in with the sofa bed. We are making every effort to come up with solutions to help reduce the noise level. We do hope to have you stay with us again!

Clacton-on-Sea, United Kingdom
Reviewed 22 September 2015

By typical I mean it is clean and modern with comfortable beds, friendly staff and a decent breakfast. In particular the lady organising the breakfast room seemed to be working tirelessly but still had time to chat a be generally pleasant.

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Helpful?
Thank Peters101
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear Peters101, Thank you so much for the wonderful 5 star review. We are happy to hear you found us "Typical" in all the best possible ways. We are glad you enjoyed your time here with us. We hope we get to see you back again soon. Take care!

Rio de Janeiro, RJ
Reviewed 16 September 2015

Bathroom was very clean, the room also! but our internet was very slow to watch videos online...if you don't mind that, i recommend this hotel. there is a subway around and a few restaurants... breakfast is served from 6:30am to 9:30am

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Helpful?
Thank Vanessa C
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you Vanessa C for letting us know of your time here with us. We are happy to hear you found the hotel clean. However, disappointed that you were not happy with the internet. We use all of our guest comments to help us improve. So thank you for your feedback. We do hope that if you are in the...

Reviewed 16 September 2015 via mobile

Note to self - before settling into any hotel room, no matter how expensive or the class of the hotel - check to make sure the bathroom floor is clean. And if it is dirty, no matter how settled you are; change rooms. It was grossly evident that the floor had not been mopped in-between guests. I didn't call the...

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Helpful?
Thank wahootoyou
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you for staying with us recently and taking time to share your experience. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the housekeeping service you received during your visit. I have shared your feedback with General Manager to ensure your concerns are promptly addressed. Again, thank you for your time and...

Columbia, Tennessee
Reviewed 15 September 2015

While traveling with another couple thru Virginia, we stopped in Troutville. Excellent location just off I-81.. Very clean, friendly staff and away from the traffic. Enough restaurants close by, but the breakfast was plenty for us the next morning!

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Helpful?
Thank CoachC33
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

I am excited to hear that you enjoyed your stay here at the Holiday Inn Express Troutville. Thank you for taking the time to let us know about your great experience. Hope to see you again soon!

Richmond, Virginia
Reviewed 12 September 2015

Aside from an positive review of all of the standard bullet points such as clean room, easy check in, etc. I want to note the excellent customer service I received when I realized I left my wedding ring in the bathroom. I called the front desk and Tina immediately handled the situation for me. She was understanding, polite and diligent...

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Helpful?
Thank Ryan B
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you so much for taking time to share your thoughts on our hotel and staff here at the Holiday Inn Express-Troutville. Our goal is to make all of our guest as comfortable and at home as possible. Your comments mean so very much. Thank you for staying with us and we hope to see you again!

philadelphia area
Reviewed 8 September 2015

I was uncomfortably surprised at the price for a 2-queen standard room for one night and we travel pretty often. I expect those kind of prices for the east coast but the middle of nowhere seemed a little expensive. The room was clean and comfortable but nothing amazing. I have to say it had a well-stocked and different continental breakfast....

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Helpful?
Thank elawson
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed the breakfast and our warm signature cinnamon rolls. We would love to see you back again if you are in the Troutville area.

Mechanicsburg, Pennsylvania
Reviewed 8 September 2015

We spent one restful, comfortable night here and enjoyed a very good self-serve breakfast. The Staff was attentive and friendly. If we are in this area again (which is likely as my wife has family close by) we will check this place out FIRST. Holiday Inn Express is where we generally like to stay and this one did not disappoint.

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Helpful?
Thank Kevin K
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you so much for your feedback. It warms our heart to know that your stay was a memorable one. When ever in the area please come back and stay with us. We truly welcome you back.

Englewood, Florida
Reviewed 1 September 2015

Located off of I81 close to a cracker barrel. We stayed here coming home from our trip on the Blue Ridge Parkway. A well kept Holiday Inn Express. We arrive in the early evening and checked in smoothly. They had free cookies available. (that's always a nice touch, isn't it). We had a very large end corridor king room. Nicely...

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Helpful?
Thank RealMccoy
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Dear Realmccoy, Thank you for taking the time to let others know your thoughts on our hotel. We are glad to hear you enjoyed your stay but equally upset about the inconveniences you experiences due to the internet . All of our guest comments are taken very seriously, to help us better improve all aspects of your stay. We hope...

Reviewed 31 August 2015 via mobile

This is a very nice hotel. Very clean and well taken care. This is our second stay here at this hotel. We stayed one night as we travel the Blue Ridge Parkway on our motorcycle. I felt check in wasn't as friendly as it could of been. As a platinum member, every HIE will give us a complimentary upgrade if...

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Helpful?
Thank Lennie W
kantstop, Front Office Manager at Holiday Inn Express Troutville-Roanoke North, responded to this review

Thank you for taking the time to give your feedback about your recent stay. To begin with, my staff and I would like to apologize because we felt short to make your stay comfortable as you expected. I assure you that every concern you mentioned is being addressed. We hope you choose to stay with us again, so we can...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NEW Holiday Inn Express Troutville - Roanoke is located in Troutville, VA in the heart of the Blue Ridge Mountains. Explore the scenic Blue Ridge Parkway with access 5 miles from the hotel, and Roanoke attractions such as the Art Museum of Western Virginia, Roanoke College or Hollins College. This Troutville hotel is also conveniently located to Interstate 81, Roanoke, VA, the D-Day Memorial and is within 3 miles of the Botetourt Sports Complex. The Holiday Inn Express Troutville - Roanoke hotel offers guests a clean and comfortable guest room featuring free HSIA, 32' HDTV, refrigerator, microwave and the Simply Smart bedding. Start each morning with the Express Start complimentary breakfast bar including our signature cinnamon roll and Smart Roast coffee. Relax at the seasonal outdoor pool and never miss a workout in our fitness room. Visit Troutville, VA and Stay Smart at the Holiday Inn Express Troutville - Roanoke! ... more   less 

Additional Information about Holiday Inn Express Troutville-Roanoke North

Address: 3200 Lee Highway South, Troutville, VA 24175
Region: United States > Virginia > Troutville
Price Range: $125 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Troutville-Roanoke North 2.5*
Number of rooms: 85
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Also Known As:
Holiday Inn Express Troutville-Roanoke North Hotel Troutville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Troutville-Roanoke North staff and other travellers.
3 questions
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Wilmington, Delaware
over a year ago
Clintwood, Virginia
over a year ago

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Questions? Get answers from Holiday Inn Express Troutville-Roanoke North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the Interstate.”
 of 5 bubbles Sweetie51, 27 Nov 2016 | Read review
“King size room at the end of the hall near stairwell”
 of 5 bubbles thomaswG7768IB, 14 Jul 2016 | Read review
“Queen room (with two queen beds) is spacious.”
 of 5 bubbles Momof29602, 6 Jul 2016 | Read review
“Third floor is nice”
 of 5 bubbles 316milesh, 24 May 2016 | Read review
“they all seem ok”
 of 5 bubbles 19cammyg, 2 May 2016 | Read review
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