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07/05/2017 08/05/2017
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    Comfort Inn Troutville

    2545 Lee Hwy, Troutville, VA 24175
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (14)
    Room & Suite (10)
    Dining (1)
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    Overview

    • Excellent48%
    • Very good35%
    • Average9%
    • Poor5%
    • Terrible1%
    1 week ago
    “Wonderful Hotel with Outstanding Customer Service !!!”
    3 Mar 2017
    “Troutville, VA”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    2.5 Star Hotel
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 8 August 2016 via mobile

    I've stayed here several times for work and despite the hotels short comings I'll likely keep staying here. The rooms generally look nice and are clean. However, I've had problems (between my various stays) with a tub that didn't drain, a damp musky room, a...More

    Helpful?
    Response from gm413, General Manager at Comfort Inn Troutville

    Dear Mr. M: Thank you for being our guest. I am truly sorry that there have been issues while staying here. I will address these with the correct people. Thank you for letting me know. We look forward to seeing you while you are staying...More

    Reviewed 10 July 2016 via mobile

    Lets start on a positive note...the guests and staff were friendly. The room was tastefully decorated and fairly clean. My husband and I were not planning on getting a room but staying at our daughters new place while helping her move in. However, after a...More

    Helpful?
    Response from gm413, General Manager at Comfort Inn Troutville

    Thank you for being our guest. It is good to hear that you like the way the room was decorated. I am sorry that we missed the mark on everything else. Our rooms are non smoking however we try our best to keep people from...More

    Reviewed 25 May 2016

    We were very tired on a road trip during the day called several hotels to try and get an early check in (they all basically laughed at us). We finally pulled into this place and the man at the desk was so nice. He let...More

    Helpful?
    Response from gm413, General Manager at Comfort Inn Troutville

    Dear Nicolette: Thank you for being our guest. I am glad that our desk clerk was able to make your day. It is always good news when we can help a guest out. Glad that you found the beds to be very comfortable, and it...More

    Reviewed 18 May 2016

    Desk staff were very pleasant. Breakfast had a good variety. Although it has been a non smoking hotel for a long time our room smelled of smoke. We found out we were not the only room that smelled of smoke. If the smell of smoke...More

    Helpful?
    Response from gm413, General Manager at Comfort Inn Troutville

    Dear Pecks1: Thank you for being our guest. I will let the clerk know to keep up the good work. I am sorry for the smoke smell that you encountered while here. I am sorry that it bothered you. We do our very best to...More

    Reviewed 17 May 2016

    Unfriendly check in, quiet / clean room with double beds. Lots of walking area if traveling with a pet. Additionally, if you're tired of hotel breakfasts, there is an excellent diner across the parking lot and would highly recommend.More

    Review collected in partnership with La Quinta
    Helpful?
    Response from gm413, General Manager at Comfort Inn Troutville

    Dear Birdiewim: Thank you for being our guest. I am sorry the reception was not as it should have been. I will look into this and take care of this. I will also let housekeeping know to keep up the good work, and I thank...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    Details
    • Price range
    • USD 88 - USD 142 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    Photos
    Traveller (14)
    Room & Suite (10)
    Dining (1)
    Hotel & Grounds (10)
    Nearby
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    Questions & Answers
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    Room Tips
    "Have no preferences"
    Read review
    "Check the room first. Either they use strong cleaning solutions, something in the air units, or a pet had an..."
    Read review
    "check it out for smoke smell"
    Read review
    "Try comfort suites in Salem VA if you can"
    Read review