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Comfort Inn Troutville

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Comfort Inn Troutville
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170 Reviews from our TripAdvisor Community

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Showing 170: English reviews
River Vale, New Jersey
Reviewed 3 November 2016

Merely a stop out of necessity. Room was clean and smelled of smoke even though it was supposed to be non-smoking. Adequate for an overnight stop. Price reasonable and convenient location for my trip. Would maybe stay again in a pinch

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Helpful?
Thank wjones239
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for being our guest. We are glad you found your room to be clean. I do apologize for the smoke smell. I will look into this issue. We do hope you stop and see us again if you are in the area. If I can be of help please email at gm.va413@choicehotels.com or call 540-992-5600. May you always...

Rock Hill, SC
Reviewed 24 October 2016

They short-change themselves on the chain web site! They serve a HOT breakfast, not must a Continental one. Aside from the Continental pastries, cereals, breads, etc., they also served eggs, sausage links, pancakes, and blueberry waffles. The breakfast area is too small for the size of the hotel, though - all tables taken, and about 12 more people needing seating....

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Helpful?
Thank grand9mom
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for being our guest. We are glad you enjoyed your stay with us. I will let everyone know to keep up the good work. No noone short changed themselves, it is indeed a continental breakfast, just a deluxe one. I am sorry about the luggage racks. You must have been here during one of bus tours this month....

Spring Hill, Florida
Reviewed 13 October 2016

We stopped here since it was dark, raining and late. The price of the room was high for the area. We were to have a king bed. Room was clean and spacious but strong odor in room and could not stay in that room. The manager did give us another room but 2 full beds. Clean but not as nice...

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Helpful?
Thank Barbara C
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for being our guest. I am glad you found the room to be clean and spacious. I will see if I can find out about the odor in the room. I do apologize for this. I am sorry you found our rates to be high, but they are competitive with the other hotels in the area. If I...

Maryville, Tennessee
Reviewed 9 October 2016 via mobile

Very reasonable. If you are looking for good night sleep at an affordable price this is your place. Staff was friendly. Room was very clean and comfortable. Breakfast not much but diner and McDonald real close within walking distance. Nothing bad to say.

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Helpful?
Thank henn3
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for being our guest. I am glad you enjoyed your stay with us. I will let all know to keep up the good work. May I ask what you would like to see on the breakfast in the morning. We do offer a wide variety of items on the bar. For example there is either bacon, ham, sausage...

Columbia City, Indiana
Reviewed 10 August 2016

This was just an overnight stay, but we wanted a handicapped room and we were able to get one. The sink is outside the bath though and when I wanted to use the shower, I found that there was no soap there. It was all at the sink. It would be nice if housekeeping would put a bar of soap...

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Helpful?
Thank babsb106
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for being our guest. I am glad that we could accomodate you and your needs. I will ask housekeeping to start putting a bar of soap in the shower as well. Thank you for that suggestion. If I can be of assistance just email at gm.va413@choicehotels.com or call 540-992-5600. We hope to see you again. Safe and happy...

Reviewed 8 August 2016 via mobile

I've stayed here several times for work and despite the hotels short comings I'll likely keep staying here. The rooms generally look nice and are clean. However, I've had problems (between my various stays) with a tub that didn't drain, a damp musky room, a poorly tended to breakfast bar and noisy AC units in almost every room. Like I...

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Helpful?
Thank Russell M
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear Mr. M: Thank you for being our guest. I am truly sorry that there have been issues while staying here. I will address these with the correct people. Thank you for letting me know. We look forward to seeing you while you are staying with us and hope to see you next week. If ever there is something I...

Hughesville, Pennsylvania, United States
Reviewed 10 July 2016 via mobile

Lets start on a positive note...the guests and staff were friendly. The room was tastefully decorated and fairly clean. My husband and I were not planning on getting a room but staying at our daughters new place while helping her move in. However, after a sudden storm left her with no power for 10 hours we found ourselves in search...

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Helpful?
Thank Deb C
gm413, General Manager at Comfort Inn Troutville, responded to this review

Thank you for being our guest. It is good to hear that you like the way the room was decorated. I am sorry that we missed the mark on everything else. Our rooms are non smoking however we try our best to keep people from smoking in them and sometimes that just does not work, so I apologize for this....

Huntsville, Alabama
Reviewed 25 May 2016

We were very tired on a road trip during the day called several hotels to try and get an early check in (they all basically laughed at us). We finally pulled into this place and the man at the desk was so nice. He let us book in and get some sleep. The beds were very comfortable. No noise complaint....

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Helpful?
Thank niccolette
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear Nicolette: Thank you for being our guest. I am glad that our desk clerk was able to make your day. It is always good news when we can help a guest out. Glad that you found the beds to be very comfortable, and it is usually pretty quiet here. We hope you got to your destination with no further...

Front Royal, Virginia
Reviewed 18 May 2016

Desk staff were very pleasant. Breakfast had a good variety. Although it has been a non smoking hotel for a long time our room smelled of smoke. We found out we were not the only room that smelled of smoke. If the smell of smoke bothers you I recommend you check out the room you will be staying it first.

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Helpful?
Thank pecks1
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear Pecks1: Thank you for being our guest. I will let the clerk know to keep up the good work. I am sorry for the smoke smell that you encountered while here. I am sorry that it bothered you. We do our very best to keep on top of this but unfortuately it is hard to stop people from doing...

Palmer, Massachusetts
Reviewed 17 May 2016

Unfriendly check in, quiet / clean room with double beds. Lots of walking area if traveling with a pet. Additionally, if you're tired of hotel breakfasts, there is an excellent diner across the parking lot and would highly recommend.

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Helpful?
Thank Birdieweim
gm413, General Manager at Comfort Inn Troutville, responded to this review

Dear Birdiewim: Thank you for being our guest. I am sorry the reception was not as it should have been. I will look into this and take care of this. I will also let housekeeping know to keep up the good work, and I thank you for them. Sorry you did not have a chance to eat breakfast with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Troutville, VA Comfort Inn® hotel is off Interstate 81, minutes from Roanoke and central to Hollins University, Ashley Plantation public golf course, Botetourt Sports Complex, James I. Moyer Sports Complex, Roanoke Regional Airport and several vineyards. We are also near: National D-Day Memorial museum and education center Blue Ridge Parkway, one of North America's most scenic drives Appalachian Trail Conservancy Several hiking trails, fishing areas and public golf courses Roanoke Civic Center and Salem Civic Center Shop at Valley View Mall, the area’s largest retail center. Fishing, tennis, boating and biking trails are nearby. Several restaurants are nearby. Our pet-friendly hotel provides amenities like: Free high-speed internet access Free local calls Free weekday newspaper Seasonal outdoor pool Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Business travelers can access fax and copy machines. All our rooms have flat-screen televisions, refrigerators, microwaves, coffee makers, irons and ironing boards. Make the Troutville Comfort Inn your home away from home on your next business trip or vacation to the area. ... more   less 

Additional Information about Comfort Inn Troutville

Address: 2545 Lee Hwy, Troutville, VA 24175-6327
Region: United States > Virginia > Troutville
Price Range: $104 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Troutville 2.5*
Number of rooms: 72
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Also Known As:
Troutville Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn Troutville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room first. Either they use strong cleaning solutions, something in the air units, or a pet had an accident.”
 of 5 bubbles G1176EDbarbarac, 12 Oct 2016 | Read review
“check it out for smoke smell”
 of 5 bubbles pecks1, 17 May 2016 | Read review
“Try comfort suites in Salem VA if you can”
 of 5 bubbles michaelbQ8296UM, 5 Apr 2016 | Read review
“Good for a quick stop; not for a long stay”
 of 5 bubbles kennym774, 15 Oct 2015 | Read review
“Good accessible room.”
 of 5 bubbles JANETM45, 31 Aug 2015 | Read review
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