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Courtyard Suffolk Chesapeake

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Courtyard Suffolk Chesapeake
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128 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Suffolk Chesapeake
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Showing 126: English reviews
Reviewed 9 March 2015 via mobile

The hotel & room overall was very clean. Everyone at the front desk was nice. The locations was perfect. The only thing that had me upset was that out lock went out on the door. Meaning when we went to swipe the key, it didn't work. The clerk gave us 2 different keys to try which of course didn't work....

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Helpful?
1Thank Trezchic L
Iris C, Manager at Courtyard Suffolk Chesapeake, responded to this review

Thank you, Trezchic, for your review! Your comments about your guest room and front desk staff were wonderful! I was dismayed to read about your room door lock, however! I can imagine that must have been so frustrating! I apologize for this tremendous inconvenience and I will let my Maintenance staff know how important it is to follow-up with guests'...

Toronto, Canada
Reviewed 21 January 2015

There is not a lot to complain about at this hotel. The staff are very friendly. The rooms are large, clean and intelligently designed with things in the right spots i.e. lights switches, hangars. The area is not much of a destination and close to almost nothing (a car is essential) but was only staying there while visiting family over...

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1Thank alwaysontherun2014
Tracy K, General Manager at Courtyard Suffolk Chesapeake, responded to this review

Thank you for the nice comments about our Courtyard. I am pleased to hear that you enjoyed our hotel and thought the room was clean and functional. We hope you enjoyed your time with family and will choose to stay with us again next Christmas. Thank you!

Reviewed 8 January 2015

This hotel was nice as expected from most Courtyard's. I was moved from my first floor room up to the third floor ten minutes after checking in due to some maintenance issues in most of the first floor rooms. My biggest complaint is the breakfast. This place has a standard continental breakfast with a limited hot buffet and an omelette...

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Helpful?
Thank Lawrence L
Tracy K, General Manager at Courtyard Suffolk Chesapeake, responded to this review

Thank you for choosing to write a review about our Courtyard. I am sorry to hear that you were first checked into a room that was not 100% in working order and ready for your arrival. That is not the type of service we strive to deliver to our valued guests. Courtyard is one of the few Marriott brands that...

Atlanta
Reviewed 25 December 2014

This is kind of a standard Courtyard… which is a good thing… except I really have to say the staff went above and beyond for me. I needed something special in the middle of the night and they ran it right up to my room. It was way more than they were obligated to do and it was much appreciated....

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Thank GoGoGo82
Tracy K, General Manager at Courtyard Suffolk Chesapeake, responded to this review

Thank you for the positive review about our Courtyard. I am pleased to hear that our overnight team went above and beyond to assist you during your stay. I will be sure to share your praise with them. Thank you for choosing to stay with us! Have a great New Year!

Reviewed 4 December 2014

Recently visited my husband in VA and stayed at this location and really enjoyed my stay. They offer you a very spacious room with a flat screen cable ready TV. The bed was very comfortable and clean as well as they give you plenty of fluffy pillows. No restaurant but they do offer a hot breakfast buffet with waffles, eggs/omelets...

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Helpful?
Thank Audrielle M
Tracy K, General Manager at Courtyard Suffolk Chesapeake, responded to this review

What a wonderful review of our hotel! Thank you for sharing your feedback about your recent stay with us. I am glad that you enjoyed all the amenities we have to offer to our guests at our hotel. I will be sure to share your positive praise about our rooms with my housekeeping department. Thank you again for your comment...

Reviewed 18 November 2014

We killed several bugs during our stay. The bugs resembled flies. The room appeared clean and well kept. I am not attempting to discredit the hotel. I did enjoy my stay. Just saying an exterminator is definitely in order

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Thank BBrooklynB
Tracy K, General Manager at Courtyard Suffolk Chesapeake, responded to this review

Thank you for sharing the feedback from your past stay at the Courtyard. I am very sorry that you encountered a pest issue while visiting our location. If available, I would like the opportunity to chat with you in further detail about your concern so we can investigate this room. Please reach out to me at the hotel at 757...

Charleston, South Carolina
Reviewed 13 November 2014

All started after making online reservations. Once my reservations was done, about 15 mins later I was greeted with an email from Paulette Hobbs thanking me for reservations and telling me about the hotel amenities and features. From then I was impress. After checking in I was impress with how clean and spacious the room was. Bed was comfortable and...

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Thank PDJCSU19
Tracy K, General Manager at Courtyard Suffolk Chesapeake, responded to this review

I am pleased to hear you enjoyed your stay with us and will be returning on a future visit to the area. I am glad you received our welcome letter before your arrival so you were familiar with our amenities. Thank you for also bringing to our attention the opportunity you encountered with some of our cable channels. This is...

Reviewed 2 October 2014

The staff is customer service oriented, eager to accommodate requests and comfort your stay. The facility is clean and well maintained. One of the staff members truly made the difference during our stay: Ms. Orie - exceptional professionalism, quality of service, and great positive attitude. If all the hotels are lucky to have Ms. Orie's standard of care and attention...

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Thank NA S
Tracy K, General Manager at Courtyard Suffolk Chesapeake, responded to this review

Hello, What a nice comment you gave to us about Orie. Thank you for your great positive praise. Orie is a true asset to our housekeeping department and enjoys knowing that her guests are satisfied and taken care of. We will be sure to share your comment with Orie. Thank you again and come back and visit us again!

San Antonio, Texas
Reviewed 28 September 2014

Standard layout and amenities for a Courtyard. The staff was really great. I asked about any local brands of beers, and one of the staff members went so far as to print out a bunch of stuff related to brewing and bars in the area. The area is nice, but toll roads make traveling around a bit difficult if your...

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Helpful?
Thank Craig C
Tracy K, General Manager at Courtyard Suffolk Chesapeake, responded to this review

Hello Mr. Craig, Thank you so very much for posting a great review about our hotel! I am pleased to hear that our staff assisted you in finding some of our local area specific beers. It is always fun to visit a new area and get a taste of the local area. I apologize that you experienced some opportunities with...

Millington, Tennessee
Reviewed 25 September 2014

I am a Platinum member and have stayed at Courtyards and Marriotts in general for over 25 years. I have stayed at this particular hotel for close to a year and never had any issues until August. I took my complaint to the Manager which resulted in no results and frustration. I filled out a guest survey then and I...

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1Thank David H
Tracy K, General Manager at Courtyard Suffolk Chesapeake, responded to this review

Thank you for sharing the feedback from your stay at the Courtyard. I am deeply concerned about your comments concerning an interaction involving myself. Unfortunately I am unable to recall this interaction and would appreciate the opportunity to speak with you. Please reach out to me at the hotel at 757 483 5777 so we may discuss your visit. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Designed for the business traveler and near Suffolk, Virginia businesses. ... more   less 

Additional Information about Courtyard Suffolk Chesapeake

Address: 8060 Harbour View Blvd, Suffolk, VA 23435-2940
Region: United States > Virginia > Suffolk
Price Range: $121 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Suffolk Chesapeake 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Courtyard By Marriott Suffolk Chesapeake Hotel Suffolk
Suffolk Marriott
Suffolk Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Suffolk Chesapeake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are the same as far as I know. I am on a 3rd floor it is nice and quiet.”
 of 5 bubbles borisd697, 11 Dec 2016 | Read review
“Quiet location of the property makes all rooms equal.”
 of 5 bubbles MannySEAL, 14 Nov 2016 | Read review
“3rd floor was quiet”
 of 5 bubbles AngelS949, 25 Aug 2016 | Read review
“Second floor doesn't have an ice machine if that matters to you. Elevator is extremely slow. Go for 1st floor.”
 of 5 bubbles 87MaryC, 4 Aug 2016 | Read review
“Choose a room at the end of the hallway to minimize the noise of other room doors closing... especially if you want to sleep late.”
 of 5 bubbles 354je, 26 Jul 2016 | Read review
5 of 5