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Hilton Garden Inn Chesapeake/Suffolk

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Hilton Garden Inn Chesapeake\/Suffolk
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447 Reviews from our TripAdvisor Community

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Showing 445: English reviews
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Essex, Connecticut
Reviewed 3 days ago NEWvia mobile

This hotel looks newer and larger. The staff is great. I think HGI must hire by personality because everyone is so upbeat and helpful. Our waitress and bartender last night was so cheerful, helpful and appealing. Today, our breakfast waitress was so nice and attentive. The indoor pool is warm and inviting. Our food was delicious. The hotel is clean...

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Helpful?
Thank JackX729
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings and thank you for sharing your experience. I am truly delighted to hear that you found our hotel above average HGI. It was a pleasure to serve you as well and rest assured I will share your wonderful comments to the entire team. Look forward to your next visit in Suffolk!

HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Before I retired, two years ago, I traveled constantly and alway tried to stay at a Hilton property when I could. So now that I travel when I want, I also go for Hilton. My wife and I went to Norfolk for a show and I booked this hotel because I have stayed at many Hilton Garden Inns. From check...

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Helpful?
Thank Raymond F
About Hotel's Favourite Review
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings Raymond F and thank you so much for your awesome feedback about your stay. I take pride with our high accommodation and friendly yet professional service at our hotel and I am delighted to know you experienced this during your stay here. I am delighted to know our hotel will be your first choice when you are in the...

world
Reviewed 1 week ago

I would stay here again, and plan to during my next trip for work. Convenient location to Joint Warfighter Center and close to food and movie theater. Wonderful breakfast option and in hotel restaurant with daily meal of the day options and Happy Hour.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nature7897
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you for your feedback about our great location and amazing staff and sharing your experience as well. It was a pleasure to serve you and we will look forward to your next visit here in Suffolk!

Cutler Bay, Florida
Reviewed 2 weeks ago

Highly recommend staying at the Hilton Garden Inn Suites in Suffolk. Great location and awesome service!! Location is superb full of restaurants and quick access to major highways and roads. Recommend staying for any event..

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank NavyDave2
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you so much for your feedback and sharing your experience as well. I take pride with our high accommodation and friendly service and I am delighted to hear you experienced this during your stay here. Thank you so much and we will see you soon.

Silverdale WA
Reviewed 2 weeks ago via mobile

I stayed in three hotels in a week while visiting the Norfolk Virginia area. This was by far the best hotel that I stayed in this trip or many others that I've taken recently. Service was phenomenal rooms were clean and ideally located. I will absolutely return!

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Helpful?
Thank SinginSuzi
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you so much for such an awesome review about your stay here. I am so delighted to hear that you found our hotel the very best in the Norfolk Virginia area. We are looking forward to welcoming you back here very soon. Cheers!

Reviewed 2 weeks ago

This location is ideal. The service is great. The prices are a value. Do it again and eat the breakfast. I stayed for the nearby military facility but this place has everything. Walking distance to several eating establishments that provide a variety of good food. Next door is a very GOOD but expensive eatery. Great running paths both directions out...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank James K
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings James K and thank you for sharing your experience. I am delighted to hear overall you were satisfied with your stay here and our staff provided the service we are known for. Thank you and we look forward to your next visit here.

melbourne, United States
Reviewed 3 weeks ago

The plumbing in this facility rattled all night long for two long nights. Any time anyone in a room near mine the pipes in the walls would bang and clang. There is no sleeping at this hotel! Add to this water pressure that was ridiculously high and scalding hot water, one must question the level of expertise of the building...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank P3302MAbillm
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Please accept our humble apologies for the issue you had during your stay here. We are addressing this issue in your room so that others will not have the same disappointing experience as you were. I thank you and appreciate your feedback and we hope you will consider again staying with us.

Suffolk, United States
Reviewed 3 weeks ago

Staff was very accommodating. We had to make last minute reservation because of family emergency. From reservation customer rep to check-in, everyone was very helpful and understanding. All staff greeted us when passing by and always smiling.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank karenjZ1733GJ
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings and thank you for sharing your great experience during your stay here. I am very pleased to know that our entire staff provided the service that we are known for. We look forward to your next visit.

Shirley, New York
Reviewed 3 weeks ago

This facility was very clean and the staff welcoming. This was the first time using this hotel for a stay in Virginia. This only thing I would critic is the comfort of the bed. A newer mattress would had made this a perfect trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ciscoguy2017
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Thank you so much for taking the time to share your experience. I am very pleased to hear that you found our hotel very clean and the staff welcoming. I have read your critic about the comfort of the bed and the inconvenience this has caused you. Please rest assured we will address this. We hope to see you again...

Athol, United States
Reviewed 4 weeks ago

The check in was very quick. The room was very comfortable and clean. The breakfast buffet was an extra charge, but the food offered was excellent. We would highly recommend staying at a Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 312bettyj
Carole D, General Manager at Hilton Garden Inn Chesapeake/Suffolk, responded to this review

Greetings 312betty and thank you for taking the time to share your excellent experience. I am delighted to hear that you will highly recommend our hotel. We look forward to seeing you back here in Suffolk!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Garden Inn Chesapeake/Suffolk is a Northern Suffolk hotel and borders the cities of Chesapeake and Portsmouth. In our unique location in Harbor View Commerce Park, we are less than half a mile from businesses like Joint Forces Command and Bon Secours Health Systems, making Hilton Garden Inn ideal for both business and leisure travelers. Our hotel can also host your next conference or event, featuring 4,000 sq. ft. of flexible meeting space for up to 250 guests. Enjoy breakfast, lunch, and dinner at our hotel's Great American Grill(R) Restaurant and Bar. Our Northern Suffolk hotel is also close to shopping, dining, and entertainment, including Bridgeway Commerce Park and Harbour View Grand Cinema. ... more   less 

Additional Information about Hilton Garden Inn Chesapeake/Suffolk

Address: 5921 Harbour View Blvd, Suffolk, VA 23435-3295
Region: United States > Virginia > Suffolk
Price Range: $117 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Suffolk 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Chesapeake/Suffolk Hotel Suffolk
Hotel Style:
#1 Business Hotel in Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chesapeake/Suffolk staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chesapeake/Suffolk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor and the room was quiet, clean and quaint.”
 of 5 bubbles 998raymondf, 5 Mar 2017 | Read review
“Corner suites are nice and big :)”
 of 5 bubbles emmaf210, 19 Feb 2017 | Read review
“for quieter room, choose a room a bit farther away from the elevator”
 of 5 bubbles sym4302016, 1 Dec 2016 | Read review
“Probably the best hotel breakfast in the area.”
 of 5 bubbles donaldh465, 4 Sep 2016 | Read review
“Choose a hotel with professional staff and a professional manager NOT Carol”
 of 5 bubbles knowlej22, 10 Aug 2016 | Read review
5 of 5