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HYATT house Sterling/Dulles Airport-North

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HYATT house Sterling\/Dulles Airport-North
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563 Reviews from our TripAdvisor Community

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There are newer reviews for HYATT house Sterling/Dulles Airport-North
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Showing 538: English reviews
Reviewed 15 February 2017 via mobile

Excellent place to stay. Staff is friendly and they keep the rooms very clean. Breakfast is good and the food at the bar is convenient and very good. The only problem is the bartender Hein has horrible customer service skills but honestly he is the only thing wrong with this hotel. I stay in many as I travel for business...

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Helpful?
Thank Brian E
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! We are glad to hear that you enjoy staying with us. We appreciate the feedback so that we may improve where needed. We hope to see you again soon!

lakewood, United States
Reviewed 6 February 2017

Review collected in partnership with Hyatt Hotels
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Thank Joe S
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Antibes, France
Reviewed 6 February 2017

I enjoyed my stay for 4 nights here. The experience was good. The hotel is not far from IAD. The check-in, check-out were smooth. The hotel staffs were very friendly and polite. There were ample choices for breakfast on each day. The Wi-Fi was great at my room. Overall, I would recommend staying here.

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Helpful?
Thank SoumyaKDatta
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! We are very glad to hear that you enjoyed your stay!

Avon, Indiana
Reviewed 5 February 2017

The staff were all extremely friendly and helpful. Kudos to Ms Cynthia at the check in, Jenell at the H Bar and beautiful ladies that made sure breakfast was great! Friendly and kind staff. My shuttle driver was full of energy and conversation. What a great way to treat your customers!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank angelacA6647OF
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! Your kind words will be shared with our staff. We are very glad to hear that you enjoyed your stay!

Houston, Texas
Reviewed 4 February 2017

A great clean hotel. Excellent customer service. Will stay again. Easy check in good breakfast selection. Rooms are very clean and comfy bed. Shuttle service is prompt and courteous. The cost was very reasonable

Review collected in partnership with Hyatt Hotels
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Thank Sharon F
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! We are very glad to hear that you enjoyed your stay!

Brooklyn, United States
Reviewed 3 February 2017

The hotel rooms are very spacious. Not very warm feeling but lots of space. Breakfast in the morning is more then average which is great. Fresh omelettes are great. Bathroom faucet was dirty but nice otherwise. Fireplace in main area but that is about it besides the bland chairs. No chili at the bar and they were prompt to take...

Review collected in partnership with Hyatt Hotels
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Thank atheniar
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you so much for taking the time to leave your feedback. We are glad that you enjoyed your stay with us!

Washington DC, District of Columbia
Reviewed 3 February 2017

I enjoyed my stay at Hyatt House Sterling/Dulles Airport North. The location was convenient to my conference. My room was nice, the bed was comfortable and they have good coffee and it's free. The staff was friendly and helpful. I would certainly stay here again if I'm in the area.

Review collected in partnership with Hyatt Hotels
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Thank play59ball
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! We are very glad to hear that you enjoyed your stay!

dallas, tx, usa
Reviewed 3 February 2017

I've been a regular visitor to the Dulles / Herndon / Reston area for work for the last several years, and stayed in at least a dozen hotels in the area. This Hyatt House is my go-to hotel, if not the absolute best property, it is the best balance of quality and price, I've stayed here many times. What I...

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Thank mark75248
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! We are very glad that you enjoy staying with us! We appreciate the comments and look forward to seeing you again soon.

Chantilly, Virginia
Reviewed 2 February 2017

Very spacious room, come with full kitchette that includes fridge, microwave, and sink. I was told I was given the largest room on the premises and I don’t doubt it. There are several Hyatts around Dulles, and this one is one of the closest, and it offers Chevy Suburban / Tahoe shuttles to the airport. As far as value goes,...

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Thank HotelReviewsOnly
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback! We are very glad to hear that you enjoyed your stay!

Seattle, Washington
Reviewed 29 January 2017

Bathroom sink was clogged. Never really fixed. The kitchen towels were mildewed and smelled bad. The rate for my stay was split over two nights and not the blocked rate. The bar service was staffed by one person doing drinks and food. She was not attentive and lost my business.

Review collected in partnership with Hyatt Hotels
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Thank waynew794
Monica B, Manager at HYATT house Sterling/Dulles Airport-North, responded to this review

Thank you for taking the time to leave your feedback. I am sorry to hear about your experience. We value your feedback so that we may improve where needed.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Washington-Dulles Hotel Sierra delivers a fresh take on modern day travel thru intelligent design, stress-free service and free-flowing amenities. Its 162 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or alfresco patio with fire pit and lounge seating. Conveniently located in the Technology Corridor just 2 miles north of Dulles International Airport off Route 28. ... more   less 

Additional Information about HYATT house Sterling/Dulles Airport-North

Address: 45520 Dulles Plz, Sterling, VA 20166-4323 (Formerly Hotel Sierra Washington Dulles)
Region: United States > Virginia > Loudoun County > Sterling
Price Range: $118 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Sterling/Dulles Airport-North 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Sierra Washington Dulles Hotel
Sierra Washington Dulles Sterling
Hotel Style:
#1 Romantic Hotel in Sterling
#4 Family Hotel in Sterling
#6 Green Hotel in Sterling
#8 Business Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Sterling/Dulles Airport-North staff and other travellers.
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Questions? Get answers from HYATT house Sterling/Dulles Airport-North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West facing rooms to avoid construction noise.”
 of 5 bubbles mark75248, 2 Feb 2017 | Read review
“All rooms appear good”
 of 5 bubbles jennyCambridgeshire, 2 Oct 2016 | Read review
“I believe all the rooms are about the same. It depends if you want a view”
  • Walk in Large shower for those who like room or have trouble stepping up
  • There is a separate dressing room from the bathroom.
  • The living room in the room. Has a L shaped couch for extra sleeping area
 of 5 bubbles CarmaAllen, 1 Oct 2016 | Read review
“higher floor”
 of 5 bubbles aljabri2013, 20 Sep 2016 | Read review
“Second floor helped as the elevators were slow”
 of 5 bubbles billpL4837FG, 11 Aug 2016 | Read review
5 of 5