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HYATT house Sterling/Dulles Airport-North

679 reviews
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Traveller (152)
Room & Suite (67)
Dining (25)
Overview
  • Excellent63%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (679)Write a Review
There are newer reviews for HYATT house Sterling/Dulles Airport-North
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All reviewsomelet stationmade to order omeletsdulles airportomelet barfull kitchenbasketball courtstudio suiteshower headpotatoesoutdoor pooldc areafree breakfastrooms are largewould definitely stay here againwalk in showerfrench toasthome away from home
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11 - 15 of 649 reviews
Reviewed 13 December 2017

On business in DC my spouse and I are surprised by the run down condition, mildew issue and rude staff. Manager Monica is a sweety but her evening hours and weekend staff are obnoxious; We were not looking for cheap digs; We have had marvelous...More

Thank TrueBritForever
Response from Monica B, General Manager at HYATT house Sterling/Dulles Airport-NorthResponded 4 weeks ago

Thank you for taking the time to leave your feedback. We are very disappointed that we were not able to deliver the level of service you and your guests expected and deserved. Please know that we do take your feedback seriously, and appreciate the opportunity...More

Reviewed 29 November 2017

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Review collected in partnership with Hyatt Hotels
Thank richardhG9539QO
Response from Monica B, Front Office Manager at HYATT house Sterling/Dulles Airport-NorthResponded 30 November 2017

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Reviewed 24 November 2017

We had booked through hotels.com and this hotel canceled it without notification. I guess they probably made $5 more for a direct booking. If they do this to an older woman traveling alone when she had a horrible time finding another option, imagine what might...More

1  Thank Sally C H
Response from Monica B, Front Office Manager at HYATT house Sterling/Dulles Airport-NorthResponded 26 November 2017

Dear Sally, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 23 November 2017

Great location and service. Has that real hotel feel at a great value. Rooms fully equiped, spacious, extra wide hallways. Close to major roads and easy access to Herndon. Great hotel with easy access for those working in the Herndon area.

Review collected in partnership with Hyatt Hotels
1  Thank James T
Response from Monica B, Front Office Manager at HYATT house Sterling/Dulles Airport-NorthResponded 26 November 2017

Dear James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Reviewed 17 November 2017

Review collected in partnership with Hyatt Hotels
1  Thank J3642XYadrianc
Response from Monica B, Front Office Manager at HYATT house Sterling/Dulles Airport-NorthResponded 19 November 2017

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Banquet Room
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 90 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sterling
#4 Family Hotel in Sterling
#6 Green Hotel in Sterling
#8 Business Hotel in Sterling
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 90 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sterling
#4 Family Hotel in Sterling
#6 Green Hotel in Sterling
#8 Business Hotel in Sterling
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (152)
Room & Suite (67)
Dining (25)
Pool & Beach (3)
Hotel & Grounds (64)
Bathroom (18)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
MICHAEL K
8 December 2017|
AnswerShow all 2 answers
Response from Monica B | Property representative |
Hello, Please ensure your name is included on the package as well as the hotel address. We will verify you have a reservation when the package is delivered and accept it on your behalf. Once you arrive we will give any... More
1
Vote
pagsxriders
10 November 2017|
AnswerShow all 4 answers
Response from Monica B | Property representative |
On the weekdays, breakfast starts at 6:00am until 9:30am. On weekends, it is 6:30am until 10:00am. We do have an on-site market with snacks and drinks that is available 24/7 if you need a light snack to hold you over before... More
1
Vote
ERat
23 June 2017|
AnswerShow all 5 answers
Response from Monica B | Property representative |
Hello, we have two vehicles we use for shuttling guests. One is a large passenger van and the other a large SUV. Both are fully equipped with seat belts. Our shuttle time begins at 5:00 am and ends at 12:00 am (midnight). We... More
0
Votes
Room Tips
"room on the fifth floor , away from elevators"
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"all seem good. We stayed on the ground floor"
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"Like most Hyatts, there is little to choose between rooms."
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"An upper room on the west side so the truck noise at the rock quarry won't be as loud."
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