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Suburban Extended Stay Hotel Dulles Sterling

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124 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Reviewed yesterday NEWvia mobile

Room was clean and bed was ok. No place to park when checking in. There was only one light by the bed. No coffee. Thin towels. Noisy room. No one at desk. Hard to change reservation. Guess I got what I paid for.😕

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Helpful?
Thank John D
Memphis, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 22 January 2017 via mobile

I travelled with a bus chartered from Memphis, TN to the DC area for the Women's March. We were exhausted after the day, but the desk clerk was very friendly and organized, ready for us as we arrived and departed. The room was clean and comfortable. Group sales staff I corresponded with were very efficient and friendly as well.

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Helpful?
Thank ShannonMemphis
About Hotel's Favourite Review
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear ShannonMemphis Thank you for taking the time to review your stay with us. We will let Reuben know that you were pleased with his/her service. We hope to welcome you back again soon.

Reviewed yesterday NEW

We first check in, the man at the front desk did not offer any information on the hotel. I had to ask about breakfast and check out times. Get to room, it was nice. Asked for extra blankets. Said they didn't have any and offered extra sheets. We accepted, but our extra sheets never came. Went to check out and...

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Helpful?
Thank Kylie G
Richmond, Virginia
Reviewed 4 weeks ago

John at the front desk helped orient me to the area, I am apt hunting. He knows the area and the streets, was better than Google. They will also offer you a month rate if you are house hunting or working here.

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Thank MaryBreckenridge
Reviewed 10 March 2017 via mobile

Great service! Bernard that works from 7-3pm was Super Friendly. Kind and gracious. The room was clean and spacious! I had no trouble finding anything. There is food everywhere including my favorite Olive Garden which is in the dame plaza. I did not have to go far for gas. Every was supper convient

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Thank cheysmith
Rochester, New York
Reviewed 15 February 2017

I inadvertently jammed the deadbolt to my room, and was not able to get back in. John Roman was instrumental at getting my door opened at such an air morning hour. I was worried I would be late for work and am a flight attendant. Thank you JOHN you are my hero!

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Helpful?
Thank mschmitt512
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear mschmitt512, Wow! What a wonderful review. I am very glad that John was able to be of service at the morning hour. Every problem is an opportunity in disguise and John proved it. I want to thank you for taking your time to review us.

Reviewed 7 February 2017 via mobile

Walked through the front doors of the hotel and I was immediately greeted with a warm smile from Reuben. First impression of the hotel was good so far. The room I was assigned was well kept clean. Very good location for a hotel, I was able to walk over to Walmart for my other needs. Great hotel and also inexpensive!!...

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Helpful?
Thank Sushmita C
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear Sushmita C, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Reviewed 24 January 2017

Wonderful experience. Annie was extremely helpful and went out of her way to assist us in getting around efficiently to where we were going. When we asked how to get to downtown DC, she looked up maps and provided us printed directions and metro guides to where we were going with out us requesting them. The hotel was clean and...

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Helpful?
Thank Angela T
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Thank you, Angela T, for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Annie know that she made an impact during your stay. We hope to welcome you back to the hotel soon!

Washington DC, District of Columbia
Reviewed 12 January 2017

Stay at this establishment because of the exceptional customer service and staff particularly Reggy and others at the front desk. Always pleasant and accommodating, ready with my reservation allowing checkin process to be quick and smooth. Reggy always has a joke and always accommodates my request for early checkins when needed. Rooms are clean and comfortable, ample parking and convenient...

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Helpful?
Thank amiyas867
GenerationCo, Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear amiyas867, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Hilton Head, South Carolina
Reviewed 22 December 2016

This was a very nice extended stay hotel. Exceptionally clean but furnishings worn. Bed was comfortable, sheets were soft and clean and pillows were great! Loved that the window opened (since my husband is a smoker). Staff was friendly and helpful. We were there for a family get together and it was nice to be able to have Walmart/Sam's Club...

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Helpful?
Thank NancyHHI
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear NancyHHI, Thank you very much for such great review! We work really hard to offer clean and comfortable rooms for our guests, so i am happy to see that reflected on your last visit. We hope you will stay with us again in near future. See you then.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Suburban Extended Stay Hotel Dulles Sterling

Address: 45510 Severn Way, Sterling, VA 20166-8942
Region: United States > Virginia > Loudoun County > Sterling
Price Range: $100 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Hotel Dulles Sterling 2*
Number of rooms: 132
Reservation Options:
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Also Known As:
Suburban Extended Stay Sterling
Extended Stay Sterling
Sterling Extended Stay
Hotel Style:
#12 Business Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Suburban Extended Stay Hotel Dulles Sterling staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call the hotel directly and staff will help with best available rates”
K3088VLpatriciam, 16 Dec 2016 | Read review
“Bring a toaster, and hang your towels to dry as no maid service.”
jillc176, 11 Jul 2016 | Read review
“Good hotel for anyone!!”
sgrbayse, 20 May 2016 | Read review
“Good for pets!!& Family.”
778rickeyw, 3 Jan 2016 | Read review
“5th floor is for smokers ;-)”
joeyj81, 30 May 2015 | Read review
5 of 5