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Hyatt Place Sterling/Dulles Airport-North

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Hyatt Place Sterling\/Dulles Airport-North
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323 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Ranson, West Virginia
Reviewed 4 days ago NEW

i haven't heard of this chain of hotels before but after my stay, i would recommend it to anyone. the service, the location, the rooms; perfect. the only thing it was missing was aausage gravy and biscuits.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank deznmcc
New York City, New York
Reviewed 1 week ago NEW

the rooms and linens were clean could have been better for the linens to use other dtergents the linens smell chlorox . The room is pretty wide has a pull out bed and nice big screen tv. The staffs are considerate and approacheable too.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Violeta C
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Dear Violeta C, Thank you for your recent review. On behalf of the Hyatt Place Sterling/Dulles Airport-North Hotel, I would like to personally thank you for sharing your experience. It's feedback like yours that helps us see what we are doing well and what areas of opportunity we may have to exceed our traveler's experience! I'm glad to hear you...

Richmond, Virginia
Reviewed 2 weeks ago

Broken toilet that kept us up all night, broken room lock that meant that maintenance had to let us in each time we left, and broken bathtub stopper so my kids couldn't take a bath. And nothing but an apology upon reporting. Will not be back.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank wcreeden
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Dear wcreeden, Thank you for the feedback of your recent stay. I am working diligently to address the concerns you've listed. I was surprised and disappointed when I read your review. This is not the standard and not a true representation of how the hotel handles guest concerns. May I ask, did you have any issues with your stay the...

Fairfax Virginia
Reviewed 2 weeks ago

The shower tiles were dirty the refrigerator made a vibration noise couldn't sleep all night due to the issue contacted the front desk they told me that the manager was not available spoke to the manager on January 2 the manager told me that all he can do is give me some reward points and $35 off I'm still not...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank zeeshanz2017
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Dear zeeshanz2017, Thank you for your feedback. Please feel free to contact the General Manager at your convenience to discuss your recent stay in more depth. He can be reached at 703-444-3909.

Randolph, New Jersey
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Gary T
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

West River, MD
Reviewed 3 weeks ago via mobile

My fourth Hyatt place. Everyone is second rate. No Diamond greeting. Did not honor request for room on first floor. Hotel is empty. Last chance as a diamond member. Will not try again. I spend over 100 nights a year in hotels and I am tired a being dissatisfied with the Hyatt Place brand.

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Helpful?
Thank Brad L
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Dear Brad L, First, thank you for taking the time to provide us feedback on your stay. I appreciate the time you took to help make us aware of the missed opportunity we had to not only enhance your first stay with us and make a positive, lasting impression, but to also recognize you as a top-tier loyal Hyatt traveler....

Bristol
Reviewed 4 weeks ago via mobile

We're actually here now, waiting in the lobby for the weather to improve. Roads frozen, buses suspended, airports closed. The staff have been so helpful and friendly. Offering us coffee (they also have a Starbucks), finding an ice scraper for us from the back and just being really friendly and giving us foreigners tips for how to handle this cold...

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Helpful?
Thank Caitlin S
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Dear Caitlin S, On behalf all of us at the hotel, I sincerely appreciate your feedback and the 5-bubble rating! I always love when our travelers have such positive experiences as we strive so hard to provide extraordinary experiences for our guests! It's most certainly our pleasure to have you all as our guests! I'm sorry you were "stuck" due...

Newcastle, Washington
Reviewed 8 December 2016

Anna at the front desk was amazing, checked in at 11:15 PM and she went out of her way to accommodate my check in and food request! I would highly recommend this hotel when you are in the Dulles area. I am staying staying again soon! FYI, the gentleman who took me to the airport was also fantastic, I did...

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Helpful?
Thank Andrew J
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Dear Andrew J, Thank you Andrew! On behalf all of us at the hotel, I sincerely appreciate your feedback and the 5-bubble rating! I always love when our travelers have such positive experiences as we strive so hard to provide extraordinary experiences for our guests! Feedback like yours is vital to the success of the Hotel. It allows us the...

New York, United States
Reviewed 7 December 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 285essam
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Reviewed 2 December 2016

Review collected in partnership with Hyatt Hotels
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Thank Ayesha Z
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Experience the innovative hospitality of Hyatt Place Sterling/Dulles Airport-North, the recipient of the 2014 and 2015 TripAdvisor Certificate of Excellence for customer service. Additionally, Hyatt Place was just ranked top upscale hotels for customer service by J.D. Power. Our Sterling, VA hotel offers inviting spaces to relax and work, with free Wi-Fi, a.m. Kitchen Skillet™ breakfast and shuttle service to Dulles Airport and local destinations within 5 miles radius. Enjoy shopping and dining at Dulles Town Center Mall, Leesburg Corner Premium Outlets and One Loudoun, all minutes away. Our casually chic hotel also offers a prime Dulles Airport location for business and leisure travelers. We offer intimate meeting and event spaces near major companies, including Lockheed Martin, NTSB, Northrop Grumman, DHL, Raytheon, Neustar, AOL, Verizon, and VISA. Students visiting the DC area will appreciate being close to Northern Virginia Community College, The Art Institute of Washington Northern Virginia, George Washington University and Strayer University. Relax after a long flight or drive in one of the 134 spacious guest rooms at our Hyatt Place hotel near Dulles Airport offering plush Hyatt Grand Bedding, Free Wi-Fi, media center and ergonomic desk, Cozy Corner sofa-sleeper, 42” inch HDTVs, contemporary decor and a relaxing environment. We feature onsite facilities for our guests’ convenience including a 24/7 fitness center with modern exercise equipment, seasonal outdoor pool, and three meeting rooms with a combined 1,600 sq. ft., ideal for social or business events. ... more   less 

Additional Information about Hyatt Place Sterling/Dulles Airport-North

Address: 21481 Ridgetop Cir, Sterling, VA 20166-6507
Region: United States > Virginia > Loudoun County > Sterling
Price Range: $117 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Sterling/Dulles Airport-North 3*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, HotelsforEveryone, Travelocity, Hyatt Hotels Corporation, Priceline and TripOnline SA so you can book your Hyatt Place Sterling/Dulles Airport-North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Sterling/Dulles Airport-North Hotel Sterling
Hyatt Place Hotel Sterling
Hyatt Sterling
Sterling Hyatt
Hotel Style:
#6 Family Hotel in Sterling
#9 Business Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Sterling/Dulles Airport-North staff and other travellers.
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Questions? Get answers from Hyatt Place Sterling/Dulles Airport-North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from stairs, lest you hear the doors slam”
 of 5 bubbles 5StarBohemian, 24 Nov 2016 | Read review
“ask for a room on a different floor from the many large groups which stay here.”
 of 5 bubbles tabn, 13 Aug 2016 | Read review
“Any room you choose will be excellent. We each had a room on every floor.”
 of 5 bubbles SHAROND544, 13 Jun 2016 | Read review
“I was on the 6th floor and love the fact that in front of every elevator is a sign asking guests to exercise quiet between 9pm and 7am.”
 of 5 bubbles vwbeetle72jellybeen, 26 May 2016 | Read review
“I would recommend the bar stay open a little longer because meetings can go overtime.”
 of 5 bubbles A5595OYnicholasc, 17 May 2016 | Read review
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