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BEST WESTERN Dulles Airport Inn

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558 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Albany, United States
Reviewed 3 days ago NEW

This hotel was very affordable with free breakfast and pet was allowed. Friendly staff. We had a large group as we came for wedding. We really had fun experience.Tea coffee was provided 24hrs which was awesome.

Review collected in partnership with Best Western

Helpful?
Thank rijushreep
Forest, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Housekeeping was excellent! Employees were friendly and helpful! The breakfast was varied and delicious. We would definitely recommend this hotel! There are lots of sightseeing opportunities in the area. Easy on and off highway.

Review collected in partnership with Best Western

Helpful?
Thank Cindy & Junichi E
USA
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

Good hotel well located. Excellent service from the reception. The only problem is that the shuttle service does not care for their clients. We had to wait more than two hours at the airport to take the shuttle. We were told that it was on its way and it took him two hours to arrive.

Review collected in partnership with Best Western

Helpful?
Thank Maxsalud
BestWestern D, Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Dear Max, I sincerely apologize for any distress that you may have suffered as a result of the driver's lateness. I took immediate action and spoke with our staff about the incident. I would like to assure you that we do our best to provide excellent service and follow the schedule to be on time. I hope that you will... More 

Burton Bradstock, United Kingdom
Level Contributor
487 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed 2 weeks ago

This Hotel is quite basic but it is in an excellent location for Dulles airport and the free shuttle is very efficient. The staff were great. The room was clean. Free tea coffee and water in reception. Wifi works Breakfast is excellent.

Helpful?
Thank bbbythesea
Pembroke Pines, Florida
1 review
Reviewed 2 weeks ago

Convenient, great value, awesome location, clean / comfortable rooms, plus a very friendly and helpful staff. Breakfast is included, what a deal!! I was very happy with my stay at this hotel... everyone in the staff is very accommodating. I highly recommend it for business or pleasure, great value if planning to visit DC.

Helpful?
Thank sanjoseho
Mooloolaba, Australia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

As we were flying out of Dulles Airport, and had a hire car to drop off, we chose this hotel to stay for a couple of nights before returning to Australia. We were very happy with everything about this hotel - very pleasant and helpful staff, clean and comfortable room, breakfast included, and the hotel has a free shuttle to... More 

Helpful?
Thank SunshineStatesman
1 review
Reviewed 4 weeks ago

My family stayed for the weekend and was very happy with the hotel staff and facilities. The other guests I met at breakfast were very friendly and pleasant. The hotel staff was friendly and accommodating. The hotel location was close to the highway and easy to navigate. The pool and restaurant across the street were close and convenient.

Review collected in partnership with Best Western

Helpful?
Thank brianrH5010BH
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The hotel is conveniently located close to IAD, which is convenient if you need to rest after a long flight, though it was a bit noisy due to the proximity to the road/freeway. The staff are incredibly kind and attentive. Recommendation: Upgrade the room decor.

Review collected in partnership with Best Western

Helpful?
1 Thank Therese J
BestWestern D, Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Dear Therese, On behalf of our entire team, I would like to apologize for not exceeding your expectations. I understand your frustration with the noise, as it is important to rest well while you stay with us. Please call us directly for your next stay, we will make sure to assign you a nice quiet room. I hope that you... More 

new jersey
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 5 weeks ago via mobile

We stayed in a suite with our two kids . Large room super small bathroom. Very clean room. The only complaints is the pull out bed was ridiculously hard and could not use it that caused a problem since there was 4 of us. You can. It get a coffee until 7. The staff is very friendly.

Helpful?
Thank rayd68
BestWestern D, Manager at BEST WESTERN Dulles Airport Inn, responded to this review

Dear rayd68, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Schenectady, New York
2 reviews
Reviewed 29 October 2016

This is one among the most pleasant hotels I have stayed recently. Complimentary airport pick-up and drop, free WiFi and breakfast, proximity to the airport and courteous staff made the 2-night stay most comfortable and gave a feeling that I received the best value for money.

Review collected in partnership with Best Western

Helpful?
Thank damodar p

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Inn Dulles Airport provides lodging near Dulles Airport and Dulles Town Center. This Dulles Airport hotel is conveniently located near area attractions, such as Chantilly Dulles Expo Center, Wolf Trap Center for the Performing Arts and the National Air and Space Museum Steven F. Udvar-Hazy Center. ... more   less 

Additional Information about BEST WESTERN Dulles Airport Inn

Address: 45440 Holiday Dr, Sterling, VA 20166-9411
Region: United States > Virginia > Loudoun County > Sterling
Price Range: $82 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Dulles Airport Inn 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Dulles Airport Hotel Sterling
Hampton Inn Dulles
Dulles Best Western
Hotel Style:
#1 Best Value Hotel in Sterling
#4 Green Hotel in Sterling
#10 Family Hotel in Sterling
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Dulles Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Dulles Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility, value”
 of 5 bubbles sanjoseho, 15 Nov 2016 | Read review
“This is a courtyard style hotel so you can park in front of your room. Location was very quite.”
 of 5 bubbles RamblingRonda, 15 Oct 2016 | Read review
“We had a ground floor room and it was very quiet”
 of 5 bubbles George-Jennifer, 12 Sep 2016 | Read review
“Stay in rooms closest to front lobby; freeway (expressway) runs adjacent to the hotel. May prove to be a bit noisy staying in that section.”
 of 5 bubbles richardfP6036PT, 19 Jul 2016 | Read review
“If you must stay at this hotel - choose a room right near the front desk”
 of 5 bubbles stephanier511, 19 Jul 2016 | Read review
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