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All reviewsgolf course viewkids eat freeonsite restaurantroom was cleanrestaurant staffroom facinga pet friendly hotelminute driveoff the highwaygreat stopdowntown stauntonstaff was friendlyparking lotstayed one nightdogselevatorchannels
Staff was nice and beds were fine, but my wife and I woke up to find out there was no water (the room was also stuffy - it's late December, but we had to have cool air blowing all night and we still woke up...More
1 Thank David H
Response from Lisa B, General Manager at Holiday Inn Staunton Conference CenterResponded 26 December 2016
Dear "Decent... but no water"
I would like to take the time to personally apologize for the water issues we were having at the time of your stay. These matters were unforeseen and we were under the impression that is was going to be repaired...More
We stopped here for one night on a trip. We had it dogs with us, so we booked two queens that allowed pets. The room was conveniently located to a door outside to walk the dogs. I requested a room not facing the highway, and...More
Thank Beth S
Response from Lisa B, General Manager at Holiday Inn Staunton Conference CenterResponded 6 December 2016
Dear Beth S,
Thank you for choosing our hotel for you lodging needs. I do apologize for our staff not alerting you of our pet fee and policy. I am glad to hear that there were still many things that you liked about our location....More
My husband, mother and I stayed in two rooms on Nov 11th.
My mother's room had an excessive amount of mold on the blackout drapes. She is 96, has asthma and bronchitis. The morning she woke up she was wheezing but was perfectly fine before...More
1 Thank ptr_12
Response from IHGService, Guest Relations Manager at Holiday Inn Staunton Conference CenterResponded 4 December 2016
Thank you for your recent stay with us and reviewing our property. Thank you for choosing our hotel for your family travel needs. We would like to apologize for the experience you and your mother had with your room, especially the poor cleanliness...More
loved that there was a separate entry for us to bring our dogs in with no stairs or elevators, room were very clean, others slamming doors were the main concern, hotel staff was great, room had dark curtains and beds were awesome, overlooked a nice...More
We stay in Staunton quite often and normally stay at another hotel which we like very much, but could not get a room there this time. We travel with a dog so that limits our choices. The holiday inn is dog friendly and has a...More