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I booked this hotel via hotels.com with breakfast package. they give the voucher for 2 per day.checked on saturday and stayed 2 nights. Room was okay , loud noise by heater/cooler. No proper housekeeping. they didnt set the bed not cleaned the trash. but restaurent...More
4 Thank Veera madhu K
Response from Lisa B, General Manager at Holiday Inn Staunton Conference CenterResponded 16 September 2016
Dear Veera madhu K,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes.
Staff is friendly, the view from our room was truly lovely! The bathroom needed some extra cleaning - caulk was moldy, edges of the floor were grungy. The bed and everything else was clean. In fact, staff had mopped the front lobby at breakfast time...More
Response from Lisa B, General Manager at Holiday Inn Staunton Conference CenterResponded 2 September 2016
Thank you so much for filling out a survey and thank you for all the positive feedback you have given us. I do apologize for your mother slipping and falling and the seating in the restaurant I am working with our owner to...More
This was an ok experience. We stayed one night on our way to the beach. Not easy access from Interstate. Room was next to laundry room which was a bit noisy. Not what I typically expect from a Holiday Inn, but not my worst hotel...More
Response from Lisa B, General Manager at Holiday Inn Staunton Conference CenterResponded 7 September 2016
Dear Mrs Shipley,
I would like to apologize for the inconveniences you experienced during your stay with us.
I would also like to thank you for taking the time to let us know how we are doing I hope that you will give us another...More
The check in was smooth and that's where it ends. Tv did not work, telephone did not work, bathroom door barley closed and then I could hardly open it. The vent fell off the ceiling in the bathroom. Shared the issues with the staff who...More
Response from Lisa B, General Manager at Holiday Inn Staunton Conference CenterResponded 27 August 2016
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to...More
USD 111 - USD 173 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Business Hotel in Staunton
Number of rooms
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Also Known As
Holiday Inn-Golf And Conf Center Staunton ,
Holiday Inn-Golf & Conf Center Staunton Hotel Staunton ,