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I travel to Stafford every month. I stay at the Staybridge whenever possible. I have rescheduled my trips to align with availability - everybody like this place, it is almost always full. I was trying to book my July trip through the Govt DTS site,...More
We stayed for one night on a trip for my daughters gymnastics meet. I was impressed with the hotel. The rate was great and they exceeded my expectations with their kindness and amenities at the hotel. My daughter used the indoor pool and we all...More
Thank Ronald M
Response from Stacey L, General Manager at Staybridge Suites StaffordResponded 15 March 2018
Thank you for your feedback about your recent stay. We are glad you had an enjoyable stay, and look forward to the opportunity to serve you again!
The Staybridge was clean and neat both inside and outside. We felt very safe. The team members worked well together to make our stay comfortable from reservation to check-out. We were particularly impressed with their arranging for us to have connecting suites as needed and...More
Two employees went above and beyond with family circumstances and special requests for our gathering. Quatirra and Leslie were pleasant, helpful and very professional. Our room was surprisingly upgraded and even the fifth floor service employee was kind and generous with our special request... hats...More
I have to say I've had many good hotel experiences as I travel with my family for youth soccer and basketball events and I don't write about them enough; I tend to be more motivated to share when I have a problem.
In this case...More
Response from IHGService, Guest Relations Manager at Staybridge Suites StaffordResponded 4 weeks ago
Thanks for choosing the Staybridge Suites Stafford, VA to hold your group's soccer tournament and leaving feedback. I'm disappointed that we failed to make a lasting impression due to the problems encountered with your group block booking and how our staff handled this...More