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Extended Stay America - Washington, D.C. - Springfield

236 reviews
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Traveller (7)
Room & Suite (10)
Dining (1)
Overview
  • Excellent48%
  • Very good20%
  • Average8%
  • Poor7%
  • Terrible17%
Travellers talk about
“front desk”(61 reviews)
“laundry room”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Washington, D.C. - Springfield
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (236)Write a Review
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All reviewsfront deskhome away from homelaundry roomspecial thanksrooms are cleanenjoyed my staycomfortable staydc areaspringfield mallmetrogigiappliancespetfreeway
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1 - 5 of 235 reviews
Reviewed 4 weeks ago

This place is like better than heaven wish i found it 7 months ago. You dont need church Shiva Buddha or Allah just come here. It so good for me I in peaceful shock from other hotels felt i almost died at. GIGI also great...More

Review collected in partnership with Extended Stay
Thank diligentl2018
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 4 weeks ago

Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again...More

Hotel's Favourite
Reviewed 28 November 2017

The staff is very friendly and cooperative especially Sam, Isasell and Gigi.. The location is very convenient to train station and freeways. Free covered parking is additional benefit. The rooms are clean, The neighborhood is quite and secure.More

Review collected in partnership with Extended Stay
Thank Ashok G
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 28 November 2017

Ashok, thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with the excellent service provided by our team. We appreciate your business and hope to welcome you...More

Reviewed 15 January 2018

Where to begin? Did I survive the night to some level of satisfaction? Yes. Was it enjoyable or fun? Not really. As I entered the reception, the first thing that happened was that I was pretty much ignored for an uncomfortable amount of time while...More

Thank PearlJamDC
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 15 January 2018

Pearl, thank you for being our guest. We apologize for the cleanliness and service issues you encountered while here. We have shared your concerns with our housekeeping and front desk teams, and have taken actions to ensure that we do not repeat these issues in...More

Reviewed 27 December 2017

Room was freezing (heat set to off, we arrived at 1030pm, with two small children.) non smoking room reeked of cigarettes and men’s cologne. No hot water in shower or sink. Beds were rock hard with no comfort from sheets or blankets.More

Review collected in partnership with Extended Stay
Thank mag1carpetr1de
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 28 December 2017

We apologize for the issues you had with your room and regret the inconvenience caused. Your concerns have been shared with our team and we are redoubling our efforts to correct these instances going forward. We hope to have the opportunity to make it up...More

Reviewed 20 December 2017

I enjoyed my stay here and I will continue coming back when I come in town. It is nice and quiet. I can't say anything negative about this extended stay America. I am definitely planing on coming back.More

Review collected in partnership with Extended Stay
Thank Justise N
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 21 December 2017

Justise, thank you so much for staying with us and for taking the time to give us your feedback. It's great to know you enjoyed your stay at Extended Stay America, and we loved having you. Thank you once again, we can't wait to welcome...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 85 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Springfield
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 85 - USD 118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Springfield
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (7)
Room & Suite (10)
Dining (1)
Questions & Answers
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Jessica E
26 December 2016|
Answer
Response from Rohini H | Reviewed this property |
They are not a full service hotel to provide shuttle services. They are a low end hotel with mold, bugs, rust and torn bedspreads. Please spend your funds at a Hilton or Marriott or Starwood property where for the same... More
0
Votes
Room Tips
"check with front desk"
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"Just don't stay here, not a safe location."
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"If you can upgrade to the large suite, do so.."
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"If at all possible visit the hotel first."
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