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Residence Inn Springfield Old Keene Mill

291 reviews
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Traveller (39)
Room & Suite (40)
Dining (6)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“parking garage”(16 reviews)
“full kitchen”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Residence Inn Springfield Old Keene Mill
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (291)Write a Review
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Traveller rating
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LanguageEnglish
199
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7
4
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All reviewsparking garagetwo bedroom suitefull kitchentrader joesdining tableawesome customer servicesecond homedc arealong term stayminute drivefull sizecomfy bedoatmealfree breakfastthe location is perfectvisiting familymetro station
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11 - 15 of 289 reviews
Reviewed 26 September 2017

I am a professional who has stayed at this hotel often. I will start by noting that the business aura of the hotel is warm, professional and friendly. The guest services provide proficient support. Once representative Maria stands out along with Rebecca. They are quick...More

Thank 4ndy2017
Response from Tharaldson, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 30 September 2017

Thank you for your excellent review! We love that we are your hotel of choice when in the Springfield area! We appreciate you sharing your comments- especially about our great staff! We will share this review with our hotel team. We look forward to seeing...More

Reviewed 26 September 2017

I travel a lot for work and this hotel is primary choice. The location is excellent for all of my needs. The rooms are comfortable and better than some apartments that I've lived in. The staff is courteous and helpful.

Thank Scottie J
Response from Tharaldson, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 30 September 2017

We are delighted that you have made our hotel your second home when on the road! Thank you for sharing your experience at our hotel with others! We look forward to welcoming you "home" soon! Have a Great Day! Amy Trostle

Reviewed 20 September 2017

We PCSd from Germany to the Pentagon and this hotel was spot on with great care from all service personnel. Some of the maid service didn't speak English...Just go to the front desk...Awesome Customer Service. Free Breakfast and Snacks on Monday through Wednesday. But overall...More

Thank Harold N
Management response:Responded 21 September 2017

Hi Harold Thank you for taking the time to let us know about your stay with us! We are glad you enjoyed your stay and that we could accommodate all your needs. Thank you for the great review! We look forward to seeing you in...More

Reviewed 4 September 2017 via mobile

I stay at this hotel regularly for business. The staff is friendly and efficient, rooms are always spotless, and the location is very convenient. It can be a little tricky to get into the property if you aren't familiar with the highway on and off...More

1  Thank OnceMoreIBeatSunrise
Response from Tharaldson, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 13 September 2017

Thank you for taking your time in writing a review about your recent stay with us. It is wonderful to know that you enjoyed our property: the front desk service, the hotel cleanliness and your comfortable stay. We look forward to welcoming you back to...More

Reviewed 20 August 2017

This is a very nice Residence Inn. Everything is newer and clean. The rooms are incredibly spacious and comfortable. We utilized every area in the room and it really felt like a second home. A few negatives, making reservations was very weird and took longer...More

1  Thank Kari C
Response from Tharaldson, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 23 August 2017

Hello Kari C! Thank you for sharing your recent stay on TripAdvisor! We love to hear that you felt like you were right at home. Thank you for recognizing our beautiful rooms and amenities. We appreciate all of your feedback and will use it to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 93 - USD 270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 93 - USD 270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (39)
Room & Suite (40)
Dining (6)
Pool & Beach (2)
Hotel & Grounds (47)
Bathroom (10)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
merlemom
14 May 2017|
Answer
Response from lm0s0 | Property representative |
The hotel is 11.6 miles from Mount Vernon, about 20 minutes drive.
0
Votes
fjmetcalf
21 August 2015|
Answer
Response from Meg A | Property representative |
Yes, we do! It is available Monday-Thursday each hour on the hour 7am-10pm. Friday-Sunday 7am-8pm each hour on the hour. Hope that helps!
0
Votes
Room Tips
"I've seen guests with pets in their rooms. If you have allergies, make sure you request a room that has..."
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"Pick a room with a Northern view of the tall neighborhood trees of Springrfield."
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"All rooms seem remodeled and quiet"
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"For large families they have a two bedroom suite that is spot on...Reserve at your earliest convenience..."
Read review
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