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I rented a River front room from May 17-20th for my Neice's wedding as we were coming from Philadelphia. Check in was great, the room was nice but the rug needs to be stretched because it had several humps in it. We checked in on...More
Response from Margie W, Manager at Smithfield StationResponded yesterday
I am surprised to hear that you did not receive housekeeping services throughout your stay. This is not something that normally occurs as we do have a housekeeping staff that is available from 8:30 am until approx 2:00pm. We record all housekeeping comments,...More
This hotel is not handicapped friendly at all. The ONE handicapped room is located as far away from the elevator, hotel lobby and handicapped ramp as it possibly can be. The area around the handicapped ramp smells like sewage. You cannot park right next to...More
Thank Mary S
Response from Margie W, Manager at Smithfield StationResponded 1 week ago
Good afternoon and thanks for the review on Trip Adviser. We are sorry you were not pleased with your stay as we never want any guest to leave unhappy. We ask though that you be true to the facts and please do not exaggerate on...More
This hotel is a gem. The rooms are nice, and the view is even better. The atmosphere is relaxing, and the restaurant has excellent food for any meal. I have stayed here a few times and will continue to stay here when I'm in the...More
My sister and I couldn't have asked for a better experience! The beds were so comfy, the balcony overlooking the little river was lovely. The best part was the restaurant below...great food, cold beer and the complimentary breakfast was exceptional. Wonderful for a 2 or...More
I periodically visit Smithfield, enjoying the town's charming shops, delicious restaurants and hometown atmosphere. I have stayed at Smithfield Station on multiple occasions because it is just as charming and quirky (in a fun way) as the town itself. Sitting on the balcony overlooking the...More
Response from Margie W, Manager at Smithfield StationResponded 20 April 2018
We are so glad that you are enjoying yourself, and the weather seems to be taking a turn for the better !
The Captain Sinclair Suite, the top level of The Lighthouse, is absolutely the best place! Once you have stayed there, you are spoiled! The walk from there to the restaurant is maybe 50 yards? The shops and lobby are all... More
The Captain Sinclair Suite, the top level of The Lighthouse, is absolutely the best place! Once you have stayed there, you are spoiled! The walk from there to the restaurant is maybe 50 yards? The shops and lobby are all along the area behind the restaurant. And the outside it is connected with a boardwalk type walk. The lodge rooms with fireplace and jacuzzi are newer and pretty, we asked to see one when they were being built, really nice to get one on the back side with a balcony to look out over the water.