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Red Roof Inn Richmond - Airport/ Sandston
5209 Williamsburg Rd Building A, Sandston, VA 23150-1220
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Avg. AU$111 /night, 1/26 - 1/27
AU$119
per night
AU$115
per night
AU$111
per night
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About
#1 of 1 inn in Sandston
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Red Roof Inn Richmond - Airport/ Sandston is one of the best budget-friendly hotels in Sandston, VA and is located less than two miles from the Richmond International Airport. This hotel is also close to White Oak Technology Park, The Boathouse at Rocketts Landing, and Edgar Allan Poe Museum. This hotel offers their guests free Wi-Fi, free parking, and guest laundry. Red Roof Inn Richmond - Airport/ Sandston is a pet-friendly hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
24-hour front desk
Express check-in / check-out
Clothes dryer
Parking
Wifi
Complimentary tea
Vending machine
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Clothes rack
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
Languages Spoken
English, Spanish, Hindi
Location
5209 Williamsburg Rd Building A, Sandston, VA 23150-1220
Getting there
Richmond Intl Airport (Byrd Field)
2.4 km•
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Rental Cars
25 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
I have been a resident at this room now for a year. It wasn't until the hotel was taken over by new management that I started having issues. First thing first the sign out in the front states the rooms being $39.99 which is false advertising. I was told by the GM Mike that me and my children have to leave the hotel because we have been here for more than 28 days and legally after the 28th day we have to check out for 24 hours and than we can come come back. I went to the office and got a print out of the days i was checked in which started May 28th and they have me checking out tomorrow June15th which is only 18 days. The real reason why me and my kids are being put out in the streets is because Mike stated that I have too many belongings as far as shoes to be staying in a hotel. He than told the hotel staff to put me in another room and jack the price up a extra $120 and if I refuse to pay to put me out. He has no legit reason to be putting me and my kids into the streets. I am current on my room rent and I don't the hotel any problems, The way that Mike is handling business is unprofessional to the fullest and he should be FIRED!!!!!!!!!! I wouldn't even feel comfortable leaving him to watch a dog.
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Date of stay: July 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Marketing at Red Roof Inn Richmond - Airport/ Sandston
Responded 15 June 2022
Dear Guest, Thank you for taking the time to leave us a review. We are sorry to hear you weren't happy with your accommodations at Sandston Inn & Suites. We regret that you had to experience what you feel was a poor attitude; your accusations are concerning. We always work very hard to treat our guests with ultimate respect and hospitality. We assume there must have been some misunderstanding or miscommunication, but we will investigate your complaint seriously. Guest satisfaction for us is highly rewarding, so I am terribly sorry for your experience and for the issues in your room. We will certainly take this opportunity to highlight the problems and resolve them. We hope you will give us another chance in the future so you can see that this was an isolated occurrence. Thank You, Sandston Inn & Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Whole facility needs a total renovation. There are no phones in the rooms, faulty heating, toilets barely functioning and shower takes forever to heat. The front desk helper Laura is extremely rude and unpleasant for no reason. I witnessed her getting an attitude with an older gentleman who simply asked the balance remaining on his room. Avoid at all cost
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Marketing at Red Roof Inn Richmond - Airport/ Sandston
Responded 31 May 2022
Dear Dominiqueh, Thank you for your review. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. We apologize for your experience; we would like to assure you that we have a well-trained and hard-working team, and it is implausible of them not to assist you with your needs. We sincerely apologize for any inconvenience and will investigate your complaint further. We hope you will give us another chance in the future so you can see that this was an isolated occurrence. Thank You, Sandston Inn & Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was half- decent but was in definite need of a good paint job. We were travelling with our dog and whilst checking in I was told there was a 25$ pet fee YET in my Red Roof Inn travel book it stated that pets stayed for free??? The check-in clerk said it was the supervisor that decided this fee and that he had no choice but to charge me. Has anyone else been charged the same fee at other red Roof Inns?
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Date of stay: November 2014Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Marketing at Red Roof Inn Richmond - Airport/ Sandston
Responded 31 May 2022
Dear Tina V, Thank You for reaching out to us! We are disappointed to learn that your stay with us was not up to par. Please accept my sincere apologies for the state of your guest room and overall experience. This is a very uncommon scenario, and we again apologize for any inconvenience it caused you. I will be sure to investigate the matter and make sure it does not happen again. Thank you again for allowing us to host you at Sandston Inn & Suites and for providing us with your honest feedback. Thank You, Sandston Inn & Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s the best spot. Home away from home!! They are kind, warm, and gentle to anything that you’re going through. They really helped me to be humble and except that the past is the past and I must move on. The stay was amazing, and I’ll recommend this hotel to anyone.
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Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Please stay here if you want a great home away from home at a great price.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Satisfaction Team, Owner at Red Roof Inn Richmond - Airport/ Sandston
Responded 21 Oct 2024
Dear Guest, Thank you for the wonderful feedback! We’re thrilled to see you enjoyed your stay. We hope to welcome you back again soon! Thank You, Red Roof Inn Richmond Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just don't do it, guys. I made the mistake of giving the benefit of the doubt, and I regret it.
This place is falling apart. The curtains are awful, the carpet is falling away, the beds are hard and I don't want to know what the splattered stains are where the bedskirt fell away from the boxspring. The shower in the bathroom has seen better days, the TV is old, there was someone else's milk left in the fridge...I was half afraid a body would fall out of the closet when I opened it.
But the worst are the people hanging outside. I'm 99% certain they live here, because who brings a basketball when traveling? Alllll they do is stand out there and bounce the thing against the walls, and all the while they've got loud music playing.
I can't believe I wasted money on this tenement.
This place is falling apart. The curtains are awful, the carpet is falling away, the beds are hard and I don't want to know what the splattered stains are where the bedskirt fell away from the boxspring. The shower in the bathroom has seen better days, the TV is old, there was someone else's milk left in the fridge...I was half afraid a body would fall out of the closet when I opened it.
But the worst are the people hanging outside. I'm 99% certain they live here, because who brings a basketball when traveling? Alllll they do is stand out there and bounce the thing against the walls, and all the while they've got loud music playing.
I can't believe I wasted money on this tenement.
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Date of stay: May 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Marketing at Red Roof Inn Richmond - Airport/ Sandston
Responded 31 May 2022
Dear Otterbot, Thank you for taking the time to review your stay at our Sandston hotel. First and foremost, we want to sincerely apologize for your experience during your stay with us. Guest satisfaction for us is highly rewarding, so I am terribly sorry for your experience and for the issues in your room. We will certainly take this opportunity to highlight the problems and resolve them. Again, please accept my sincere apologies for your difficulties during your stay with us. Thank You, Sandston Inn & Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this is a crack-head hotel---do not stay----dirty ,filthy,blood on walls, toilet clogged-- dirty towels and sheets---but the site of 10 police cars and gunfire when we pulled up at 10:30 took the cake----after no sleep for 40 hours and dozing off on I-95---had no choice but to stay till morning--slept with clothes on and left very early----horrendous place--best use of this place would be to burn it down---either a weekend party joint or a welfare hotel--don't know but don't go
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Date of stay: August 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â parking lot ground would be more comfy then these beds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LOOKS LIKE THE PROJECTS, STAFF IS UNBELIEVABLY RUDE. your stuff WILL get stolen!!!! its really like being in the ghetto.
Had a couple strange bites on my leg. The entire staff is so unprofessional..some of my stuff was missing, yet when i called, the poorly spoken indian guy "mike" decided to tell me that i was wrong and proceeded to hang up. gross little man
Had a couple strange bites on my leg. The entire staff is so unprofessional..some of my stuff was missing, yet when i called, the poorly spoken indian guy "mike" decided to tell me that i was wrong and proceeded to hang up. gross little man
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Date of stay: April 2015Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Marketing at Red Roof Inn Richmond - Airport/ Sandston
Responded 31 May 2022
Dear Lauren, Thank you for taking the time to leave us a review. We are sorry to hear that several things during your stay did not meet your expectations. We regret that you had to experience what you feel was a poor attitude; your accusations are concerning. We always work very hard to treat our guests with ultimate respect and hospitality. We assume there must have been some misunderstanding or miscommunication, but we will investigate your complaint seriously and take appropriate disciplinary action if merited. Please accept our sincere apologies for your poor experience staying at Sandston Inn & Suites. Thank You, Sandston Inn & Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay there 8/4/12.They have Bed Bugs!! I did not notice until 8:30am. Call front desk. She said she would send the maintenance man, he arrives in 15mins. Ok, It takes about 30mins. I called front desk back, he had just arrive, He would be in there. Anyway, maintenance guy comes. I show him the bug. He argues with me that, its not a BED BUG. He said, its a Flea. Lol. Like I'm stupid. Fleas jump. Bed bugs crawl and it was full of blood. Terrible. The maintenance man told me "I would never stay here." He totally talked bad about the hotel. No refund!! They don't give damn. More bumps have showed up since I left. I would never stay there again! Will call BBB and Channel 12 on your side!
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Date of stay: August 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was adequate for the price. I had an unbelievable experience paying the bill. Although I had my email from the Red Roof Inn website where I made the reservation, the front desk refused to honor the amount on it. In order to leave the hotel I paid the requested amount thinking documentation to the Red Roof company would be adequate for a refund. I emailed Red Roof customer service through their website and called twice. The second customer service representative indicated that the website made an error in the rate. I would think that is a problem between the hotel chain and its website and customers should not have to accept the mis representation.
There appears to be no way to get satisfaction regarding this issue, so I am writing to warn those considering a stay here that they should reconsider.
There appears to be no way to get satisfaction regarding this issue, so I am writing to warn those considering a stay here that they should reconsider.
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Date of stay: October 2007Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
terrible, bed bugs, bed bugs. dark and nasty, had no remote no toilet paper. if that wasn't enough got up in the middle of the night and had tons of cock roaches crawling up the walls. had a few rooms and most of them had bed bugs in their rooms. don't do it, it isn't worth it stay somewhere else
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Date of stay: January 2015Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip:Â pick a different hotel and not the super 8 across the road it has the same bed bug problem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from INNsight Reputation Management, Marketing at Red Roof Inn Richmond - Airport/ Sandston
Responded 31 May 2022
Dear Guest, Thank you for staying with us and for taking the time to provide us with your valuable feedback. We are sorry to hear you weren't happy with your accommodations at Sandston Inn & Suites. We aim to deliver 100% guest satisfaction, but it’s apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issue you had with us. They would have gladly looked into it and resolved it. I would appreciate it if you could reach out to us to identify exactly where we failed. Furthermore, we cannot change the past, but we will undoubtedly make amends if you give us another chance. Thank You, Sandston Inn & Suites Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No results found. • Try changing or clearing your search to read questions and answers.
"pick a different hotel and not the super 8 across the road it has the same bed bug problem"Read full review
"Our room was in the back. Uncomfortable & unsettleing to say the least. Go North or South maybe East or West but don't go there."Read full review
"Good room 121 or 119 Something a bit off the center office. There is a corridor there where the IP's like to gather."Read full review
Richard A wrote a tip Aug 2013
Statesville, North Carolina, United States6 contributions6 helpful votes"parking lot ground would be more comfy then these beds"Read full review
PRICE RANGE
AU$93 - AU$114 (Based on Average Rates for a Standard Room)
LOCATION
United StatesVirginiaSandston
NUMBER OF ROOMS
52
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingRED ROOF INN RICHMOND - AIRPORT/ SANDSTON (AU$93) - 2025 Prices & Reviews (VA) - Photos of Inn - Tripadvisor
Frequently Asked Questions about Red Roof Inn Richmond - Airport/ Sandston
Which popular attractions are close to Red Roof Inn Richmond - Airport/ Sandston?
Nearby attractions include Roller Dome Skating Rink (0.4 km).
What are some of the property amenities at Red Roof Inn Richmond - Airport/ Sandston?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Red Roof Inn Richmond - Airport/ Sandston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Red Roof Inn Richmond - Airport/ Sandston?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Red Roof Inn Richmond - Airport/ Sandston?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof Inn Richmond - Airport/ Sandston?
Conveniently located restaurants include Country Style Donuts, Roberto Italian Restaurant, and Mexico Restaurant Sandston.
Are any cleaning services offered at Red Roof Inn Richmond - Airport/ Sandston?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Red Roof Inn Richmond - Airport/ Sandston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Red Roof Inn Richmond - Airport/ Sandston?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Red Roof Inn Richmond - Airport/ Sandston?
Many travellers enjoy visiting St. John's Episcopal Church (6.9 km), Edgar Allan Poe Museum (7.5 km), and Chimborazo Hospital National Historic Site (6.2 km).
Is Red Roof Inn Richmond - Airport/ Sandston accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.