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Holiday Inn Richmond Airport

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Traveller (31)
Room & Suite (44)
Pool & Beach (5)
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Overview
  • Excellent48%
  • Very good35%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
“nice holiday”(3 reviews)
“front desk”(20 reviews)
“grilled chicken”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (129)
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All reviewsnice holidayfront deskgrilled chickenextra pillowsnice hotelshower doorother hotelsa great stayfull servicesoccer tournamenthotel roompleasant staffrooms were very cleanthe room was niceshuttle serviceconferencelobby
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21 - 25 of 124 reviews
Reviewed 18 October 2016 via mobile

This is an older property that has been remodeled , but under the covers it has issues. One of the two elevators was out of service, for a week or more according to staff, and the bathrooms are tub style and a little small. The...More

Thank Roanoketraveler888
Response from Billie H, General Manager at Holiday Inn Richmond AirportResponded 24 October 2016

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

Reviewed 26 July 2016 via mobile

This is a very nice, clean hotel. Staff was extremely nice and accommodating. Stayed here on a road trip and have flagged it in my contacts as a place I'll definitely stay again when in the Richmond area! The breakfast staff also was very friendly...More

Thank ItalianStallion76
Response from Billie H, General Manager at Holiday Inn Richmond AirportResponded 28 July 2016

Thank you for your kind words. We are happy that your expectations were met and our staff was friendly and accommodating. We look forward to seeing you again soon.

Reviewed 19 July 2016

I had my weekend family reunion here on July 8 to July 10 2016. Everything was amazing!! The rooms were clean and top of the line,the service for all my banquets were excellent and the food was great.

Thank EvelynWade
Response from Billie H, General Manager at Holiday Inn Richmond AirportResponded 28 July 2016

The Wade Family was wonderful!! We are so happy you chose our hotel to have your family reunion. Our staff enjoyed serving your family and friends during the event. We hope you will come back again soon.

Reviewed 17 July 2016 via mobile

Upon walking in at 11:40PM the front desk clerk asked me my name. I told her my name. She stared blankly at me and asked me my name again. I told her again. She said they didn't have a room for me. I pleasantly told...More

1  Thank UrbnPhoto
Response from Billie H, General Manager at Holiday Inn Richmond AirportResponded 28 July 2016

Please accept my sincere apology for the issues you encountered upon check in. This is not our "standard" and we will address this with the clerks on duty. We appreciate your comments and will share these with our team so that we can continue to...More

Reviewed 30 June 2016 via mobile

Pros: Check-in was smooth. Staff was very welcoming and friendly. Kids are free for dinner. We went off-site for breakfast, but would have been better off eating at the hotel. Pool was short on towels and staff kindly and promptly brought some to the pool....More

Thank alypsu00
Response from Billie H, General Manager at Holiday Inn Richmond AirportResponded 28 July 2016

Thank you for your candid review. So glad the kids enjoyed seeing the planes. Our staff strives to provide quality customer service, and I am happy to hear you received that during your stay with us. Please note that the reviews are shared with all...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 141 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 141 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (44)
Pool & Beach (5)
Dining (1)
Questions & Answers
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Jim R
10 April 2018|
Answer
Response from Billie H | Property representative |
We do offer parking. The fee is $5.00 per day. Please call the hotel at 804-236-1111 if you have any further questions.
0
Votes
Room Tips
"3rd floor was good for.noise levels. Beds were very comfortable."
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"Even though this is near the airport, the plane noise is low"
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"Get a corner room with corner windows overlooking the Hilton Garden Inn. My room was bright, sunlit and quiet."
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"Go to a Marriott"
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