We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Quality Inn Richmond Airport

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Quality Inn Richmond Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

70 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 70: English reviews
Start your review of Quality Inn Richmond Airport
 Click to rate
Jurupa Valley, California
Reviewed 4 days ago NEW

I have stayed here four times in the last few years because of it's location to the airport because of my flights leaving early in the morning. The last two times I stayed I saw a few strange people hanging around the outside of the hotel.

 Report
Helpful?
Thank LOVE2TRAVEL2LAKES
Lehi, Utah
Reviewed 4 weeks ago

We stayed at the Quality Inn for a few nights. We needed a cheap basic hotel near the airport and this fit the need. It is in a safe neighborhood next to a Marriott hotel directly across from the Richmond Airport. They have a shuttle service as well. There are a few decent places to eat nearby like an italian...

 Report
Helpful?
Thank Skyler B
Philadelphia, Pennsylvania
Reviewed 29 November 2016

Checked in 2 rooms the day before Thanksgiving, during check in the front desk lied about being able to have 2 rooms available on the same floor(1 on the 1st floor and the other on 2nd with no elevator, claims he just checked in the last room, later found out there was 2 rooms on the 1st floor available after...

 Report
Helpful?
Thank ekellylovertoo
Raleigh, North Carolina
Reviewed 14 November 2016

I'm sick and tired of hotels saying they have "hot breakfast", when all they have is white bread and cereal! Complained to the front desk person, she went over to the person responsible for the breakfast area and she laughed. It was Sunday morning 8:45AM. After 10 minutes they didn't restock nothing. Losers work here; low class place.

 Report
Helpful?
Thank zmanster
Reviewed 6 November 2016 via mobile

The first room I had wasn't clean after it had already been clean. So the second room wasn't any better. And all they can do is offer me a 10 percent discount on my next stay. I just want a clean room. So will be looking into other hotels. The beds look like beds from a cheap motel. Until they...

 Report
Helpful?
1Thank facethefact
Locust Hill, Virginia
Reviewed 21 September 2016 via mobile

Clean, comfortable room. Close to the airport, with shuttle. Decent breakfast. Front desk staff was very pleasant, especially Smanda, at check out. She shuttled us to the airport, and definitely started our vacation on a good note.

 Report
Helpful?
Thank DrNoah
Reviewed 15 September 2016 via mobile

Room was clean,not too far from Richmond track but service is questionable. FOR ONE,if checkout is @11am please don't knock at 930, 10, 10:15,10:30. Never have I been so disturbed whilst asleep by the floor maids. I mean seriously??we drove all night from NY, to see a race which ended at midnight ,got back to hotel around 130am yet constantly...

 Report
Helpful?
2Thank Laney913
Manchester, Maryland
Reviewed 13 September 2016 via mobile

Had a problem with ants in my room and the bed look like it had been slept in. In room coffee machine didn't work was not very happy with the stay. Will never stay there again. Would of left and gone to the best western next door but was just to tired.

 Report
Helpful?
Thank Bob N
Baltimore, Maryland
Reviewed 28 August 2016 via mobile

I didn't have a problem with customer service, the first room had some black stuff around the electrical outlet, so I exchange rooms. The second room was much better. I saw areas with missing tiles and plastic. It looked unsafe as there were wiring near. That should have been fixed before letting customers see that. The carpet in the hall...

 Report
Helpful?
Thank tch912
Jacksonville, Florida
Reviewed 23 August 2016

We stay at a Choice Hotel when we can. Still, we look at reviews and the ones for this hotel were not favorable. Made a reservation and arrived early enough to cancel without penalty. Asked to see the room before checking in and decided to go for it. We didn't "white glove" the place, but everything we saw and used...

 Report
Helpful?
Thank jd32250

56 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (25)
Viewed
Dining (1)
Viewed
Room/Suite (10)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sandston
0.2 km away
BEST WESTERN PLUS Richmond Airport Hotel
1.0 km away
Richmond Airport Hotel
Richmond Airport Hotel
#7 of 15 in Sandston
460 reviews
0.2 km away
Courtyard Richmond Airport
Show Prices
Show Prices
Show Prices
1.2 km away
Four Points by Sheraton Richmond Airport
0.8 km away
Candlewood Suites Richmond Airport
1.6 km away
Microtel Inn & Suites by Wyndham Richmond Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Quality Inn Richmond Airport

Address: 5240 Airport Square Lane, Sandston, VA 23150 (Formerly Comfort Inn Richmond Airport)
Region: United States > Virginia > Sandston
Price Range: $77 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Richmond Airport 2.5*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Expedia, Priceline and Choice Hotels so you can book your Quality Inn Richmond Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Sandston
Sandston Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Richmond Airport staff and other travellers.
1 question
Ask a question
Questions? Get answers from Quality Inn Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Employees here are lazy; similar service you'd expect at Walmart.”
 of 5 bubbles zmanster, 14 Nov 2016 | Read review
“Our first floor room, looking out onto the parking lot, was quiet.”
 of 5 bubbles jd32250, 22 Aug 2016 | Read review
“Need SERIOUS updating. Poor customer service.”
 of 5 bubbles katbird310, 4 Aug 2016 | Read review
“There is no elevator but there is only two floors.”
 of 5 bubbles diety, 17 Dec 2015 | Read review
“Ground floor if you have a heavy suitcase.”
 of 5 bubbles WiltshireOldbiddy, 28 Sep 2015 | Read review
5 of 5