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Best Western Plus Richmond Airport Hotel

CancelonUSD 89*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 118*
USD 89*
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USD 90*
USD 90*
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Best Western Plus Richmond Airport Hotel
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459 Reviews from our TripAdvisor Community

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Showing 452: English reviews
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Richmond, United States
Reviewed yesterday NEW

This hotel is one of the best. Ask for room 202. It has Tile floors and it feels much cleaner than carpet floors. We stayed four days and enjoyed everything. The staff is flexible and gracious. Our flight was unexpectedly canceled and the management gave us a very reasonable rate to stay one more night. It's also close to the...

Review collected in partnership with Best Western
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Helpful?
Thank lincolnm698
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017 via mobile

Great price; great bedding; great service; great airport shuttle; great breakfast; great stay. The staff even let us leave our oversized golf bags in the office, rather than schlep them up to our rooms. A bit hard to find, but now that we've found it we will return often.

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Helpful?
1Thank BEVERLEY E
About Hotel's Favourite Review
MICHAEL B, Front Office Manager at Best Western Plus Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Charlottesville, United States
Reviewed 2 days ago NEW

Out of the many Best Westerns I stayed at this was the worst ...Wont be back If I can help it! A smile goes a long way and not one employee other that the maids even cracked a grin! They were more focused on leaving for the day then getting me checked in for my room! I literally walked in...

Review collected in partnership with Best Western
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Helpful?
Thank Precious W
MICHAEL B, Front Office Manager at Best Western Plus Richmond Airport Hotel, responded to this review

On behalf of the hotel, please accept my apology concerning your check-in. I will definitely address that with the front desk staff. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. Hope to see you again soon so that you can experience the improvement and enjoy...

Woodlawn, United States
Reviewed 2 days ago NEW

Hotel staff was friendly and helpful. Room was clean, wi-fi was fast. The best thing about this place was the breakfast! Pastries, fresh oatmeal & yogurt with a variety of toppings, waffles, pancakes, eggs, potatoes, canadian bacon, sausage, cereals, juices, and great coffee! A clean room and a good breakfast is really all it takes to impress me with a...

Review collected in partnership with Best Western
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Helpful?
Thank carrolll314
MICHAEL B, Front Office Manager at Best Western Plus Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! I am so happy that yo enjoyed our great breakfast buffet. It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to...

Roanoke, Virginia
Reviewed 3 days ago NEW

Everyone and everything was nice would definitely stay again . Came on business trip and the breakfast was good the room was clean and whole staff was nice and friendly was very helpful. Can't wait til next month I will stay again.

Review collected in partnership with Best Western
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Helpful?
Thank C23JORDAN
MICHAEL B, Front Office Manager at Best Western Plus Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Greenville, NC
Reviewed 3 days ago NEWvia mobile

Enjoyed my stay. Especially using the fitness center. Strategically loacted near airport. As of this review pool was empty. Looks like it just had been painted. Friendly folks at counter. Definitely will be staying here again.

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Helpful?
Thank egoed1
MICHAEL B, Front Office Manager at Best Western Plus Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Duluth, United States
Reviewed 1 week ago

We had a dirty spot on the toilet. But after traveling all day we were to tired to call and wait for anyone to clean it. We woke up the next morning refreshed and had such a great breakfast we completely forgot to complain. We would definitely stay there again. On our last morning I spilled my coffee. The lady...

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Helpful?
Thank M5238BLstephaniek
MICHAEL B, Front Office Manager at Best Western Plus Richmond Airport Hotel, responded to this review

On behalf of the hotel, please accept my apology We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. Hope to see you again soon so that you can experience the improvement and enjoy your time with us in your next visit. Please feel free to contact...

Reviewed 1 week ago

Room was clean, staff was busy but very friendly to us. Hotel was full on this weekend. Hotel is older, doors are narrower than modern ones. It was clean and comfortable. If you are really picky then do not stay here, if you are ok with slightly out of date styles, you will be happy as I was. Breakfast was...

Review collected in partnership with Best Western
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Helpful?
Thank Tracy S
MICHAEL B, Front Office Manager at Best Western Plus Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Miami, United States
Reviewed 1 week ago

I was picked up quickly at airport by a super friendly and helpful driver. The desk clerk at time of check-in was very helpful in switching me from a smoking to a non-smoking room. The manager was very gracious and helpful in giving me a later check-out time as my outgoing flight was later in evening. He was friendly and...

Review collected in partnership with Best Western
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Helpful?
Thank todl706
MICHAEL B, Front Office Manager at Best Western Plus Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Reviewed 1 week ago via mobile

I was looking at the deals thru the Best Western site and came across a good rate for my daughter's graduation weekend. The rooms are nice, they have all the amenities we normally look for when traveling. The free breakfast was good. They have an up to date fitness center and the staff is friendly and helpful.

 Report
Helpful?
Thank Edward L
MICHAEL B, Front Office Manager at Best Western Plus Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Best Western Plus Richmond Airport Hotel

Address: 5300 Airport Sq. Lane, Sandston, VA 23150-1232 (Formerly BEST WESTERN PLUS Richmond Airport Hotel)
Region: United States > Virginia > Sandston
Price Range: $114 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Richmond Airport Hotel 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Best Western Sandston
Hotel Style:
#1 Best Value Hotel in Sandston
#2 Family Hotel in Sandston
#4 Business Hotel in Sandston
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Richmond Airport Hotel staff and other travellers.
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Questions? Get answers from Best Western Plus Richmond Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West side quieter but gets evening sun. Top floor quieter.”
108thomasp, 29 Mar 2017 | Read review
“recommend 112”
lindseysw, 4 Feb 2017 | Read review
“NONE Management will cheat you.”
terrybI6428DA, 30 Dec 2016 | Read review
“Hotel has connecting rooms, keep in mind if you don't want a connecting door.”
44hueyl, 7 Nov 2016 | Read review
“We always try to stay away from elevators and ice machines. Neither caused us a problem here.”
drtom100, 1 Nov 2016 | Read review
5 of 5
Cancelon
USD 89* /night
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Expedia.comUSD 90
Hotwire.comUSD 90
HotelQuicklyUSD 118
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Prices are for 1 room, 2 adults
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