We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN PLUS Richmond Airport Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
BEST WESTERN PLUS Richmond Airport Hotel
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

420 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 413: English reviews
Baker City, Oregon
Reviewed 2 days ago NEW

The first thing you notice when walking in the front door is how low the ceilings are. I'm 5'6" and can touch them. There is also a tip jar in the breakfast room. The rooms are old and the bathroom had an even lower ceiling. Very claustrophobic. The gal at the front desk and the gal that drove me to...

 Report
Helpful?
Thank gduman
Williamsburg, Virginia
Reviewed 1 week ago via mobile

I've used this hotel several times when I've flown out of Richmond. I live an hour from the airport and find I can tolerate early morning flights better if I'm only a mile or two from the airport. The hotel offers shuttle service to the airport. Although right off the highway and an older hotel, I found it very quiet,...

 Report
Helpful?
Thank Jennifer A
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. It was a great pleasure to read that you appreciate your stay especially our clean comfortable rooms and our airport shuttle. Thank you again for posting your feedback and recommendation. We look forward to hosting you again, next time you visit the area. Lorenzo Hinton Sales...

Pompano Beach, Fl
Reviewed 2 weeks ago

We stayed at this hotel near the airport twice during our recent rip to Virginia. It is close to I 64 with access to Richmond, Williamsburg, & Charlottesville, our 3 destinations. We used this hotel as a base for the Richmond attractions. We could get to the VMFA, Lewis Ginter Gardens and American Civil War Museum & White House within...

Review collected in partnership with Best Western
 Report
Helpful?
Thank pamtrey
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Location location location location is the key!!!!!!Thank you for taking the time to share your feedback regarding your recent stay. It was a great pleasure to read that you appreciate your stay especially our convenient location to Richmond site seeing as well as surrounding area , our friendly staff and breakfast buffet.. Thank you again for posting your feedback and...

Jasper, Georgia
Reviewed 3 weeks ago

We booked with points (12000 point per night for 6 nights) well in advance for December 22 checking out December 28. We had to change rooms on December 23 because the King Size bed was like a trampoline and every time my wife wiggled I was tossed around. So the 6 nights were taken out of my account in October...

 Report
Helpful?
1Thank Terry B
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Please accept my sincere apology on behalf of our Hotel. I am very sorry to learn that your experience , was less than adequate. I understand your frustration at having made a simple request to speak with a supervisor—someone who had the authority to fix the problem at hand. We let you down in that regard and for that, I...

Capitol Heights, Maryland
Reviewed 16 December 2016

This hotel is our first choice. Great value, smells great, nice staff, decent breakfast, nice rooms, close to different restaurants, and they are within walking distance. The parking lot gets very crowded, so if you come late, you may not find a parking space.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank P8261OTmichellea
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

Virginia Beach, Virginia
Reviewed 5 December 2016

The hotel was very clean the employees was very professional I like the location we was there for a school football game for the finals for Norview High I will always remember when I come to Richmond to come to this hotel

Review collected in partnership with Best Western
 Report
Helpful?
Thank 401ingerg
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you.......you are always welcome at our Hotel and we look Forward to your next stay Lorenzo Hinton Sales and Operations Manager

Greensboro, North Carolina
Reviewed 22 November 2016

We visit this area for roller skating competitions. The facility was rated well on Trip Advisor so we booked one room for one night. This was a very good choice. From the moment we were welcomed by Joy at the reception desk until we were wished "safe travels" by the morning staff, this was a good experience. The price was...

 Report
Helpful?
Thank mnhicks55
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

brooklyn
Reviewed 21 November 2016

Although my stay was only overnight, it was a very good experience. The room was clean and welcoming, the staff was friendly and helpful, and the breakfast was delicious!! I would stay here again!! Great stay!!!

 Report
Helpful?
Thank lesleylew
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you.......you are always welcome at our Hotel and we look Forward to your next stay Lorenzo Hinton Sales and Operations Manager

Richmond, United States
Reviewed 20 November 2016

Very clean, friendly and attentive staff. highly recommended for either business or pleasure. Very clean and well stocked rooms. The breakfast buffet was above the norm, offers a wide variety of choces.

Review collected in partnership with Best Western
 Report
Helpful?
Thank D295KFbrendah
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you.......you are always welcome at our Hotel and we look Forward to your next stay Lorenzo Hinton Sales and Operations Manager

Rochester, New York
Reviewed 16 November 2016

Stayed here for 4 days while attending concerts at the Coliseum. Booked online, which I am uncomfortable doing, I like to see where I'll be especially when am not from the area. What a pleasant surprise! My room was so nice, very clean and quiet. Bed was very comfortable too! The staff were all so friendly and helpful. They greeted...

 Report
Helpful?
Thank Donna0329
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager

36 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (20)
Viewed
Room/Suite (4)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Room/Suite (4)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sandston
0.9 km away
Richmond Airport Hotel
Richmond Airport Hotel
#7 of 15 in Sandston
459 reviews
0.1 km away
Courtyard Richmond Airport
0.8 km away
Candlewood Suites Richmond Airport
Show Prices
Show Prices
Show Prices
1.3 km away
Four Points by Sheraton Richmond Airport
1.4 km away
Hampton Inn Richmond-Airport
1.4 km away
Microtel Inn & Suites by Wyndham Richmond Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about BEST WESTERN PLUS Richmond Airport Hotel

Address: 5300 Airport Sq. Lane, Sandston, VA 23150
Region: United States > Virginia > Sandston
Price Range: $106 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Richmond Airport Hotel 2.5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity and Hotels.com so you can book your BEST WESTERN PLUS Richmond Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sandston
Hotel Style:
#1 Best Value Hotel in Sandston
#2 Family Hotel in Sandston
#4 Business Hotel in Sandston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Richmond Airport Hotel staff and other travellers.
2 questions
Ask a question
Dasmarinas City, Philippines
over a year ago

See all questions (2)

Questions? Get answers from BEST WESTERN PLUS Richmond Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NONE Management will cheat you.”
 of 5 bubbles terrybI6428DA, 30 Dec 2016 | Read review
“Hotel has connecting rooms, keep in mind if you don't want a connecting door.”
 of 5 bubbles 44hueyl, 7 Nov 2016 | Read review
“We always try to stay away from elevators and ice machines. Neither caused us a problem here.”
 of 5 bubbles drtom100, 1 Nov 2016 | Read review
“First floor was noisy.”
 of 5 bubbles MDtraveller2, 8 Oct 2016 | Read review
“when you make the reservation, make sure to inform the hotel what you expect.”
 of 5 bubbles 996FrankA, 23 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay