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Holiday Inn Express Richmond Airport

Traveller (25)
Room & Suite (22)
Dining (4)
  • Excellent22%
  • Very good37%
  • Average22%
  • Poor7%
  • Terrible12%
Travellers talk about
“yogurt”(9 reviews)
“richmond airport”(16 reviews)
“free breakfast”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
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1 Apr.2 Apr.
1 room, 2 adults, 0 children
Standard Room
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Reviews (140)
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All reviewsyogurtrichmond airportfree breakfastbiscuits and gravyturkey sausageroom was spaciousstayed one nighthieflightfuneralcheckinunitsrefrigerator
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11 - 15 of 139 reviews
Reviewed 18 May 2017 via mobile

The Holiday inn was very clean and close to RCI but does not have any food. Has venting machines and a restaurant about 2 blocks away. I spent 2nights with a lot of snow waiting to go to the airport. They have shuttle service to...More

Thank douglas m
Reviewed 5 April 2017

Dirty - shower so gross I couldn't use it. The desk clerks were concerned for their safety, overheard locals at dinner - they were discussing the fire at this location. Claimed it was due to a meth lab in two room - seriously, I quietly...More

Thank travelmuch96
Response from BadalPTL, Manager at Holiday Inn Express Richmond AirportResponded 6 April 2017

Thank you for taking the time to give us feedback. I would like to sincerely apologize for your experience at our hotel. I would like to follow up with you at your earliest convenience as soon as possible, please feel free to contact our management...More

Reviewed 2 February 2017 via mobile

After reading the reviews, I'd thought I had found a safe one. I did not have a lot of interaction with the staff other than checking in... but there was no friendly "good morning" or "have a good day" when passing by the front desk....More

Thank Weekendgetaway628
Response from BadalPTL, General Manager at Holiday Inn Express Richmond AirportResponded 3 February 2017

Thank you for staying with us we are very sorry you had to go thru this at our hotel, we have addressed these issues with the staff.

Reviewed 19 January 2017

Brittney and Sharon at the front desk make it all happen. Excellent service and people skills. Britney noticed I had stayed here the previous night, and seen I had not gotten my welcome points for that stay. Now that's going the extra mile. She refreshed...More

Thank Dave S
Response from BadalPTL, Manager at Holiday Inn Express Richmond AirportResponded 20 January 2017

Thank you we are glad you enjoyed your stay

Reviewed 25 December 2016

We had to spend one night at RIC Airport because of an early flight. We were looking at four different rooms, one after another, but finally checked out, because all beds had used linen, some even with pubic hair. This hotel seems to have a...More

Thank monsoontravel
Response from BadalPTL, Manager at Holiday Inn Express Richmond AirportResponded 27 December 2016

Thank you for staying with us, we are so sorry you had to experience this, we have addressed this with the staff to ensure this will not happen again.

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Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Indoor pool
Price range
USD 129 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Price range
USD 129 - USD 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (25)
Room & Suite (22)
Dining (4)
Pool & Beach (2)
Questions & Answers
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18 March 2016|
AnswerShow all 3 answers
Response from luki13 | Reviewed this property |
The typical breakfast is biscuits and gravy, eggs/omlets, bacon or sausage, breads, oatmeal, fruit, yogurt, cereal and juice/coffee. We like it. Not sure about the service dog requirements. Typically any place like to see... More
Kevin S
22 October 2015|
AnswerShow all 2 answers
Response from Lew L | Reviewed this property |
I have seen a shuttle buss parked there doubt there is free parking
Room Tips
"Don't stay here!!!"
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"Don't bother, go to one of the hotels next door!"
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"Check the room out when you arrive and if you are missing anything you need. Call front desk."
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"Get room facing parking lot - top floor"
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