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BEST WESTERN PLUS Inn at Valley View

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BEST WESTERN PLUS Inn at Valley View
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1,006 Reviews from our TripAdvisor Community

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Showing 989: English reviews
Cherry Hill, New Jersey
Reviewed yesterday NEWvia mobile

Nice staff, clean room, great for a quick overnight stay. Didn't really eat the breakfast so I can't comment on the quality. Only complaint was that the in-room refrigerator wasn't really cold in either of the rooms we stayed in (we returned a week later on our drive home).

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Helpful?
Thank Natalie B
Old Forge, Pennsylvania
Reviewed 5 days ago NEWvia mobile

My stay at the hotel was good. It took a while to check in when my family and I first got there. The decor is a little outdated, but that doesn't matter all that much to me. The hotel was clean and comfortable. I didn't care for the odd shape of the pillows, but they were comfortable to sleep with....

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Helpful?
Thank ShainaE97
Skyelar B, Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Thank you for your review. I am so glad you enjoyed your stay with us and we do hope you will come back and see us again. Happy Travels, Skyelar Blair AGM

Atlanta, Georgia
Reviewed 6 days ago NEW

After being kicked out of a nearby "pet friendly" motel (I had booked online) because our pet was over 16 lbs, we arrived at this motel at night during a heavy snowstorm looking for a room. Not only did they welcome our 50 lb goldendoodle with a treat, the clerk checked nearby properties to see if there was a better...

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Helpful?
Thank beck52
Skyelar B, Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Beck, I am so glad that we could be your heroes (I have often thought of myself as a somewhat shorter Captain America) and that we could offer shelter during the storm. I will be sure to make sure the front desk agent who checked you in knows that they did a wonderful job. We hope to see you again!...

Old Forge, Pennsylvania
Reviewed 1 week ago via mobile

I went on vacation with my family, and we decided to stay in a hotel to break up the driving time going back. First, it took a very long time to check in. The hotel was very dated; the decor was extremely old and looked like it could be on American Horror Story. The beds were very soft but had...

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Helpful?
Thank victoriaeremo
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

I've never seen American Horror Story...but that sounds pretty bad. EEK! Hello! Thank you for taking the time to leave us a review of your visit. Because your username doesn't match up with any of our guests, I do not know what room you were assigned, but I can't find any rooms that have old Horror Story decor. I'll keep...

McCormick, United States
Reviewed 2 weeks ago

We made an unscheduled stop at this hotel after experiencing car problems on the nearby interstate. We were given a very friendly welcome, and were told immediately that we could have a late check out time the following day while we waited for car repairs. Our room was very clean and nicely decorated. The beds were very comfortable. There were...

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Helpful?
Thank Gerald M
Skyelar B, Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Gerald, Thank you so much for your review! We pride ourselves on providing the best customer care we can and it seems like we hit the mark with you. I am so glad to hear you enjoyed your stay. Happy Travels, Skyelar Blair Assistant General Manager

Troy, Virginia
Reviewed 2 weeks ago

Property is old and the first room they gave me had a good sized red spot on the floor and the padding on the furniture was ripped a good bit. However, as soon as I mentioned it the staff gave me a nicer room on the second floor. But, I had to make them aware of a wax ring seal...

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Helpful?
Thank BeerCityGal
Skyelar B, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Thank you so much for taking time to leave us a review. Yes, some things need to be replaced....but the good news is...as I write this, we're replacing all headboards, recliners, coffee makers, hair dryers and more. Out with the old....in with the new. ;-) Carpets are next! (they're clean...just a little worn) Can't wait for you to see it!...

Old Forge, Pennsylvania
Reviewed 2 weeks ago

The decor is a little 80's ish but clean and a decent place. Breakfast was good and hot. Pool looked decent, location was perfect, close to tons of stuff. Lots of restaurant's nearby. Would stay again.

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Helpful?
Thank jceremo
Skyelar B, Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Jceremo, Thank you for your review! I do hope you come back and stay with us again and take advantage of the many restaurants nearby as well as our heated indoor pool. Happy Travels, Skyelar Blair Assistant General Mananger

Harrisburg, Pennsylvania
Reviewed 2 weeks ago via mobile

Location was great. Right off Interstate and in the Valley View Mall complex with lots of restaurants. Staff friendly. Clean rooms. This is an older Best Western but renovated with good comfortable beds and bedding. Breakfast nothing to brag about. There is a fire sprinkler system.Would stay here again

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Helpful?
Thank Marlene B
Skyelar B, Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Marlene, Thank you so much for your review! I am so glad that you enjoyed your stay and I do hope you will come back and see us again and take advantage of our indoor heated pool, on-site gym or the many restaurants in the area. Happy Travels, Skyelar Blair Assistant General Manager

Reviewed 2 weeks ago

It was about 3 miles off of I-81 and close to a mall and restaurants. Very friendly staff and clean rooms. Great for a short stay. The breakfast was your basic carb filled breakfast items, but this had biscuit gravy and scrambled eggs. Indoor pool looked clean. It sits back from the traffic, so it's a little quieter. Loved the...

Review collected in partnership with Best Western
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Helpful?
Thank Bee J
Skyelar B, Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Bee, Thank you so much for the wonderful review! As you said we are about 3.5 miles off of I-81 and we have around 30 restaurants in our area, along with the mall and many shopping areas. I do hope you will come back and see us again, I have heard that our indoor heated pool is great for relaxing...

Salem, Massachusetts
Reviewed 2 weeks ago

This was a BW Plus but not really a Plus.There were some type of drops on the bathroom ceiling. There was no TV, guide, to show you what station was on which number. You had to go station to station to see what was on and that is very annoying. The beds could have been more comfortable. The breakfast was...

Review collected in partnership with Best Western
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Helpful?
Thank MrEd3
Skyelar B, Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review

Mr. Ed, Thank you so much for your review! I will try to find what room you were in so that we can check it for the issues you have mentioned. Please come back and allow us to wow you. Happy Trails, Wilbur Assistant General Mananger

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Inn at Valley View

Address: 5050 Valley View Boulevard NW, Roanoke, VA 24012-2038
Region: United States > Virginia > Roanoke
Price Range: $113 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Inn at Valley View 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Plus Inn At Valley View Hotel Roanoke
Best Western Hotel Roanoke
Best Western Roanoke
Roanoke Best Western
Hotel Style:
#2 Best Value Hotel in Roanoke
#3 Romantic Hotel in Roanoke
#4 Business Hotel in Roanoke
#4 Family Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Inn at Valley View staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Inn at Valley View staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is off the highway, and far enough off the main access to the shopping area, that road noise is not a problem.”
 of 5 bubbles geraldm341, 2 Jan 2017 | Read review
“Examine your room before paying for it and ask for another one if needed. I will stay again.”
 of 5 bubbles BeerCityGal, 2 Jan 2017 | Read review
“Maybe ask for a room away from the pet rooms if you want quiet.”
 of 5 bubbles pfm11, 24 Nov 2016 | Read review
“Not sure of other rooms, mine was terrible”
 of 5 bubbles 202merediths, 20 Jul 2016 | Read review
“.The room was clean and well kept. A positive experience.”
 of 5 bubbles 177maryk, 18 Jul 2016 | Read review
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