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Residence Inn Roanoke Airport

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#15 of 40 Hotels in Roanoke
Certificate of Excellence
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178 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Atlanta, Georgia
Reviewed 8 May 2014

I got to the hotel after a long, long car ride. James at the desk announced that I would be on the 4th floor. I asked if anything lower as I had heavy, cumbersome bags. Nope-we are busy. He then let me know that my room was at the end of the hall. I pointed out that my profile requested...

5Thank 147Adventure
Ops_Director_Josh_G, Manager at Residence Inn Roanoke Airport, responded to this review

Thank you for your review of our property. Our guest's safety is our main priority and I am very sorry we did not have a room close to an elevator for you. We try extremely hard to make sure all of our guest's profile requests are met, unfortunately at times due to availability we can not meet all requests. If...

Reviewed 6 May 2014 via mobile

We were not happy with this Marriott. When booking were told we would have 2 bedroom suite. We said we wanted a large suite because we had 3 adults and baby. Price given was quite a bit but we thought we were getting large suite. We got a small suite with 2 very small bedrooms. We had no place to...

1Thank tieback
Ops_Director_Josh_G, Manager at Residence Inn Roanoke Airport, responded to this review

Thank you for taking time to review our property. We are sorry to hear that the two bedroom suite wasn't spacious enough for you. The living room & kitchen area are 13x22, and each bedroom is 18x22 giving the two bedroom suite a total of 718 sq ft. Our pool is outdoor and will be opening later this month. We...

Milwaukee, Wisconsin
Reviewed 28 April 2014

This hotel is in a great location, near the airport, shopping, and a short drive to downtown. It's fairly new and in good shape. The folks are friendly and helpful. The rooms are well equipped, maintained and mine even had a fireplace. I liked it so much I'll be staying there again in a couple of weeks.

Thank Jim B
Ops_Director_Josh_G, Manager at Residence Inn Roanoke Airport, responded to this review

Jim B. Thank you for your kind comments. Our staff works hard to please all of our guests and meet their needs daily. All of our rooms are equipped with a spacious kitchenette. We hope you had an opportunity to enjoy our complimentary hot breakfast during your stay as well. We look forward to seeing on your next visit to...

Sterling, Virginia
Reviewed 21 April 2014

We went on a road trip for the weekend and stayed at this hotel for one night, since we were traveling with our dog. The stay was fantastic! The gave us a corner room that had a nice fireplace which helped during the cold night :) Bed was awesome and the room was nice and clean, kitchen was well equipped...

Thank pituphinna
Ops_Director_Josh_G, Manager at Residence Inn Roanoke Airport, responded to this review

Thank you so much for your review and the great comments about our staff! I am very happy to hear you took advantage of our complimentary breakfast. The outdoor pool & spa will be opening in a few weeks. Our spacious rooms are great for families and pets! Look forward to seeing you on your next trip to the Star...

Roanoke, Virginia
Reviewed 7 March 2014

We stayed here 3 days during a snow storm and the staff was fantastic. Taking care of all of our needs. The room was very nice. I would recommend this hotel to all. After 20 inches of snow, they cleared the lot and helped us dig out

Thank Douglas60061
Orange, Virginia
Reviewed 7 February 2014

This was a second stay for me. Had such a great response to my first one. Reception was super and the evening snack host was outstanding. Great man. Rooms are super and just really a nice place to stay for an evening or longer.

1Thank 414Bookworm
Harrisburg, Pennsylvania
Reviewed 30 January 2014 via mobile

Traveling on business. First stay at this Residence Inn. Highs - Really good value: Large suite-like room with work space, kitchen, sofa, etc. - Very friendly staff including housekeeping, front desk and food service. - Impeccably clean - In addition to pool and spa (warm weather) a small but fine fitness room, nice sitting lobby, food area and even billiards...

Germantown, Tennessee
Reviewed 21 January 2014

Booked a one bedroom suite. Bedroom only had a queen, not king. Room was "remodeled" which equated to sloppy stain on cabinets and peel & stick tile. The soundproofing was good and it was clean. Just an average room, nothing special but good for a quick road trip stay.

Thank keykgb
Atlanta, Georgia
Reviewed 3 January 2014

This Residence Inn is the best we have ever stayed in. The rooms were beautiful; it actually seemed brand new to me. Very comfortable, very quiet. When we checked in the hotel was obviously quite full due to the number of cars in the parking lot and we saw a lot of dogs and owners outside. There was not one...

2Thank colonialbeth
Anita A, Director of Sales at Residence Inn Roanoke Airport, responded to this review

Thank you so much for your kind comments and feedback! We love our guests and strive hard to provide a superior product and outstanding customer service. Thank you for choosing the Residence Inn Roanoke Airport and we look forward to serving you in the future. Happy New Year!

Fair Play, South Carolina
Reviewed 31 December 2013

I stay at a Residence Inn monthly. Have noted several times recently where pranksters have put colored dye in shower heads and found that at this property. Writing this review solely due to the fact that they need to change bed mattresses. Way too soft and worn where yo are laying in a rut of sorts. Writing up in review...

Thank Larry W

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Roanoke Airport

Address: 3305 Ordway Dr NW, Roanoke, VA 24017-1916
Region: United States > Virginia > Roanoke
Price Range: $150 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Roanoke Airport 3*
Number of rooms: 80
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Also Known As:
Residence Inn Roanoke Airport Hotel Roanoke
Roanoke Residence Inn
Hotel Style:
#8 Family Hotel in Roanoke
#13 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Roanoke Airport staff and other travellers.
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Questions? Get answers from Residence Inn Roanoke Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites have fireplaces!”
 of 5 bubbles SGTHoepful, 25 Oct 2016 | Read review
“Our families stayed on different sides of the hotel and all was good!”
 of 5 bubbles steelr98, 16 Oct 2016 | Read review
“Try not to get the two-bedroom suites next to the ice machines.”
 of 5 bubbles KateDK, 20 Aug 2016 | Read review
“A room away from the pool is quieter”
 of 5 bubbles Zukracer, 10 Aug 2016 | Read review
“Always request an upgrade, you never know.”
 of 5 bubbles TipperNC, 10 Jun 2016 | Read review
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