We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

MainStay Suites Airport

Save
Traveller (12)
Room & Suite (47)
Dining (8)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent64%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
“living area”(11 reviews)
“front desk”(28 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from USD 141.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Roanoke hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "065e7cc6cda340ceba888d73f7d0cfd4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":268330,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[45181090],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2018},"checkout":{"day":5,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":141,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"065e7cc6cda340ceba888d73f7d0cfd4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":141,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":141,"highestMetaPriceDisplay":-1,"hotelName":"MainStay Suites Airport","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA2NWU3Y2M2Y2RhMzQwY2ViYTg4OGQ3M2Y3ZDBjZmQ0IiwiQUlLIjoiYjZjYmI2MzQ1NWRkNDk3ZmFhNjdlZGIzOTk0MzFiZWEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/06/2018", "checkOut": "05/06/2018", "lowestPrice": "USD 141", "hasDates": true, "hacComplete": false, "contentIdMappings": {"45181090":"ChoiceCR"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (191)
There are newer reviews for MainStay Suites Airport
See the most recent reviews
Filter reviews
189 results
Traveller rating
118
45
15
5
6
Traveller type
Time of year
LanguageEnglish
118
45
15
5
6
Show reviews that mention
All reviewsliving areafront deskseparate bedroomroom suitearriving lategreat hotelquiet at nightextended staysmall kitchenstaff went out of their waythe hotel is pet friendlythe sofa bedwafflesthe breakfast areaoutstanding customer servicechoose this hotelfree shuttle
FilterEnglish
Updating list...
71 - 75 of 189 reviews
Reviewed 30 June 2015

Third time we have stayed here. Great staff, excellent service, clean, well-appointed rooms. Good breakfast, many choices. Rooms are spacious and comfortable. No pool, but no big deal for us. We always have enjoyed our stays, and will definitely stay again.. Senor discount is a...More

Thank Frank M
Response from John D, Director of Sales at MainStay Suites AirportResponded 1 July 2015

Dear Guest, Thank you for taking time to let us know your third visit was a positive experience and that your first two stays was as well. We always share with our staff when our guest says they are great and give excellent service. We...More

Reviewed 23 June 2015

Very nice sized rooms, friendly staff (especially Katie at the front desk and Mike who runs the shuttle van), nice breakfast, great location. Only suggestion we would make would be to take down some of the oh-so-dated wallpaper borders. We'll be back to stay again,...More

Thank MJ S
Response from John D, Director of Sales at MainStay Suites AirportResponded 24 June 2015

Dear Guest, Thank you for your recent stay with us and taking time to share your feedback. We always use our guest feedback to better the experience for the next guest stay. We are pleased you found our property to be clean and our staff...More

Reviewed 1 June 2015

I gave this property 2 stars and I will explain both stars the best I can. The first star is simply because this property had a bed. I flew into Roanoke late and desperately needed a place to lay my head. The smell that greeted...More

Thank Rebekah P
Response from John D, Director of Sales at MainStay Suites AirportResponded 2 June 2015

Dear Guest, Thank you for your recent stay and your feedback. We are very sorry about the issue on the second floor and I can assure you this is being addressed right away. We are a pet friendly hotel however we deep clean each room...More

Reviewed 1 June 2015

This establishment was clean and very accommodating! The staff was beyond friendly! We would like to especially mention Amanda Number 1 as making us feel like we were home. She paid particular attention to all our needs and requests! She is a remarkable young lady...More

Thank Linda B
Response from John D, Director of Sales at MainStay Suites AirportResponded 2 June 2015

Thank you so much for taking time to share comments about your recent stay with us and our "beyond friendly" staff. Our staff takes great pride in their job, our guest and property. It is always nice when our guest take time to acknowledge our...More

Reviewed 27 May 2015

I have to say from the time we checked in to the time we left they really made us feel like family. Rooms are very roomy, clean, smell great. The hotel itself is very nice food was really good. The bathrooms were really roomy also.More

Thank Kenneth S
Response from Bonnie B, General Manager at MainStay Suites AirportResponded 28 May 2015

Thank you so much for taking the time out of your busy day to share your positive comments! We strive to make you feel welcome from the moment you walk in our door! Great customer service, clean and spacious guest rooms for a great nights...More

View more reviews
Most Booked Properties in Roanoke
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 106 - USD 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Roanoke
#9 Business Hotel in Roanoke
#9 Family Hotel in Roanoke
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 106 - USD 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Roanoke
#9 Business Hotel in Roanoke
#9 Family Hotel in Roanoke
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (12)
Room & Suite (47)
Dining (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Erin C
28 April 2018|
Answer
Response from Elroy N | Reviewed this property |
They had thise little 2 cup ones with a flat filter. We went to desk to ask for more. . But they did have plenty of coffee down by the lobby.
0
Votes
xrayjng
31 January 2018|
AnswerShow all 3 answers
Response from robertnC4809OY | Reviewed this property |
Not sure,I think they only have a few, I would contact hotel
0
Votes
1Sundrop
29 May 2016|
AnswerShow all 2 answers
Response from John D | Property representative |
We do not have a pool, but our sister property next door does and our guest are welcome to use it. We are located in the same parking lot.
0
Votes
Room Tips
"Any room here is a great location."
Read review
"I give the hotel ratings a five stars, but it wouldn’t let me click on them!"
Read review
"The top floor facing the front of the building offers great views of the famous Roanoke Star!"
Read review
"Top floor is quiet"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing