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Comfort Inn Roanoke Airport

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Traveller (25)
Room & Suite (10)
Dining (2)
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Overview
  • Excellent58%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(45 reviews)
“large mall”(7 reviews)
“choice hotels”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (292)
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291 results
Traveller rating
165
79
27
13
7
Traveller type
Time of year
LanguageEnglish
165
79
27
13
7
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All reviewsfront desklarge mallchoice hotelswafflesroom was cleanroanoke airportnext morningi highly recommend this hotelthe breakfast areabiscuits and gravyvalley view mallchecking inroom keycontinental breakfastshopping and restaurantsupon checkdefinitely stay here again
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11 - 15 of 291 reviews
Reviewed 1 November 2017

Our rowing team had booked rooms at this hotel for a quick stay while traveling to Pennsylvania. We arrived around midnight and we left around 7:30 the next morning so we didn't do much other than sleep and eat breakfast. The hotel was exactly what...More

Thank csands33
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 2 November 2017

Dear Valued Guest, Thank you for your review and for choosing the hotel for your accommodations. We are honored to have you as a guest and by your patronage. It is wonderful to read that you have enjoyed your visits and we look forward to...More

Reviewed 30 October 2017

We picked this motel for high ratings, and we were very disappointed! We stayed for eight nights and asked twice for a room on upper level (to assure it would be quiet), was told all rooms were quiet. When family came in the next day...More

Thank tripoddy
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 31 October 2017

Dear Valued Guest, Thank you for staying with us and for taking the time to provide us feedback. We apologize for the mistakes made in preparation and servicing of your room and even more that we did not promptly respond to correct them. We are...More

Reviewed 22 October 2017

Otherwise pleasant stay overshadowed by rude staff and silly policy of no late check outs past 11:00. It was a Sunday morning, and I made a request for 10 lousy minutes to gather our belongings and properly pack (I had been working in the room,...More

Thank smittyODU
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 24 October 2017

Dear Valued Guest, Thank you for staying with us and for taking time to share your concerns. We cannot apologize enough for the lack of attentive service you described, especially since we make excellent service our highest priority. We apologize that you felt uncomfortable and...More

Reviewed 22 October 2017

I stayed here for a convention in the area and was completely satisfied. The room was very spacious as was the bath and clean. The staff I interacted with were quite friendly and helpful. The breakfast was typical for the chain but tasty and well...More

Thank USAFret
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 24 October 2017

Dear Valued Guest, Thank you for choosing the Comfort Inn Airport and posting many wonderful comments about how much you were pleased with your stay! We're so glad that you enjoyed our comfortable, spacious rooms and the friendly service provided by our staff. Our goal...More

Reviewed 3 October 2017 via mobile

Excellent staff, clean rooms. Close to 581 by-pass. Plenty of shopping near hotel. Parking can be a challenge. breakfast is good. Swimming pool is there. I was here during a football game and the guests were not loud.More

Thank Judy S
Response from garyDLIvp, VP of Operations at Comfort Inn Roanoke AirportResponded 25 October 2017

Thanks so much for being our guest. I'm glad you enjoyed your stay and our location is great with easy access to I-81, I-581, and a large mall and many restaurants nearby. I hope you will visit us again soon. Gary Purvis VP of Operations...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 77 - USD 211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Roanoke
#3 Business Hotel in Roanoke
#6 Romantic Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 77 - USD 211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Roanoke
#3 Business Hotel in Roanoke
#6 Romantic Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (25)
Room & Suite (10)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Anthony L
6 April 2017|
AnswerShow all 3 answers
Response from rcarter2017 | Property representative |
Hey Anthony, yes we do pick up at the airport our shuttle stops running at 11pm with your flight at 6pm you will fine. Have a safe flight see you soon!
0
Votes
N8sgirl
18 January 2017|
AnswerShow all 10 answers
Response from Cheriforrest | Property representative |
Yes, Please just call 5405272020 ext 2 and we will make sure your room is pet free
0
Votes
rescuedawg
30 December 2016|
AnswerShow all 4 answers
Response from TullyNY | Reviewed this property |
I stayed there on 12/27. Nice hotel. Their pet policy is $25.00 plus tax. I asked about their restrictions and specifically about size and was told there were no restrictions.
1
Vote
Room Tips
"The suites are nice and reasonably priced."
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"Y'all probably read what we said about the 1st Floor room."
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"Our room which faced the highway was surprisingly quiet."
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"Cannot review this since we staff was not willing to accomodate! Our room was ok, but overlooked Hershberger..."
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