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Sheraton Roanoke Hotel and Conference Center

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Sheraton Roanoke Hotel and Conference Center
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713 Reviews from our TripAdvisor Community

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Showing 709: English reviews
Texas
Reviewed 2 days ago NEW

My son and I drove from the Texas Panhandle to Washington DC with a large trailer containing all of another son's belongings and his large dog "Bernie". We were attempting to make the 1600 mile trek in two very long days, but after our first 800 mile day we realized we needed to slow things down a bit. After waiting...

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Helpful?
Thank Bigmama2n1
Washington DC, District of Columbia
Reviewed 1 week ago

The Sheraton Roanoke is our annual holiday travel stop (coming and going). Friendly front desk staff, bell staff, and Club Room/restaurant staff. SPG Members are treated very well and they go above and beyond to make sure platinum members have the best room, best view, etc. And when they say they welcome pets, they really do! Beds, bowls, treats, and...

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Thank OjeMa
Reviewed 2 weeks ago via mobile

Occasionally, we will try the Express Deals with Priceline especially if the hotel is a 3 star or above. When we reserved our room at this 3.5 rated hotel, we expected a clean, well appointed room. The public/ common areas of this Conference center type hotel were overall very attractive and inviting. The staff was very friendly and helpful. However,...

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Thank Corinthamd
Reviewed 2 weeks ago via mobile

I travel a lot for my work and have stayed in many a hotel at a surprisingly low price point, and was traveling with my boyfriend for the holidays expecting the same low quality hotels as we were on a budget. What we found instead was a lovely place! Friendly faces at the check-in who were really helpful with getting...

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Thank Karalyne W
Brooklyn, New York
Reviewed 2 weeks ago

My mother left her winter coat behind. I called three times to reach someone to have them ship it out. I finally reached a person (no call backs from messages with housekeeping or the manager). I gave them a credit card number and now it has been a week and we haven't received it. I called today and explained this...

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Thank Dru L
Roanoke, Virginia
Reviewed 2 weeks ago

Xavier found my wife's phone and returned it to us safely to save the day on New Year's Eve 2016! As you know, we cannot live without our phones. We look forward to visiting again soon. Thank you Xavier and Happy New Year!!

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Thank hokiehayes
Victor, New York
Reviewed 3 weeks ago

The hotel is fine ... the bedding is great (down pillows/comforter)..sure, it needs a little updating but it is clean and provides the amenities you need (coffee in room, good shower, bar & restaurants, shuttle). the shuttle starts at 7a & the hotel comps the taxi if you need one prior (nice!). I reserved a cab for XMAS morning from...

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Thank Kathy S
Reviewed 4 weeks ago

Upon checking in our room December 9, 2016 my wife was walking to the bathroom and the return air grill came loose and swung into my wife's head. This is a 3' x 2' metal return air grill that hit her hard in the forehead leaving a large knot on her head and a headache the rest of the evening....

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Thank Lance D
Litchfield, Connecticut
Reviewed 4 weeks ago via mobile

This hotel is huge. Has good amenities as it has a hotel restaurant for breakfast and lunch and Shula's Grill for dinner. Indoor and outdoor pools, good workout center. Ice machine on first floor only. Comfortable stay but it is dated And in need of upgrade

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Thank Jeffrey L
Philadelphia, PA
Reviewed 9 December 2016

After reading a lot of not so favorable reviews, I felt most were very undeserved. This is a nice hotel in a great location. Very close to the airport. Well maintained, particularly considering how busy it is. The staff is very good and goes out of their way to please.

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Thank patraveller2007

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Rd NW, Roanoke, VA 24017-1941
Region: United States > Virginia > Roanoke
Price Range: $117 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Roanoke Hotel and Conference Center staff and other travellers.
5 questions
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Central
5 months ago
Lawrenceburg, Tennessee
over a year ago

See all questions (5)

Questions? Get answers from Sheraton Roanoke Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have Club Room access, you may want to ask to be in the B Tower.”
 of 5 bubbles OjeMa, 8 Jan 2017 | Read review
“away from elevators ...”
 of 5 bubbles 47kathys, 27 Dec 2016 | Read review
“Stay at a different hotel”
 of 5 bubbles 849lanced, 14 Dec 2016 | Read review
“Just don't.”
 of 5 bubbles Desespoir, 7 Dec 2016 | Read review
“Stay away until the Marriott Transition is complete!!”
 of 5 bubbles 9randallm, 28 Nov 2016 | Read review
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