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Holiday Inn Express Roanoke-Civic Center

398 reviews
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Traveller (7)
Room & Suite (5)
Dining (3)
Overview
  • Excellent56%
  • Very good31%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“room was clean”(35 reviews)
“hi express”(5 reviews)
“pancake machine”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Roanoke-Civic Center
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (398)Write a Review
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All reviewsroom was cleanhi expresspancake machinefront deskcivic centermicrowave and refrigeratorgreat stayclose to downtownblack dog salvagethe breakfast areathe blue ridge parkwaystaff was very friendly and helpfulstay there againbreakfast was excellenthot breakfastbreakfast staffgreat hotel
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71 - 75 of 392 reviews
Reviewed 20 September 2017

In Town mid September 17 for a convention i stayed two nights there The Hotel was very convenient to downtown Hotel very clean Breakfast was very good 0 Very nice would stay there again and would recommend this hotel to anyoneMore

Review collected in partnership with this hotel
Thank davp11
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 21 September 2017

Thank you so much for your recent review. I'm happy to see you enjoyed your stay with us. Don't you just love how centrally located we are here in Roanoke. Please do come back soon to visit us and we will have those chocolate chip...More

Reviewed 20 September 2017

I was very happy with the cleanliness and service at this hotel. The bed was very comfortable and the shower was fantastic. Very large selection at breakfast and friendly staff. I will stay here again and would recommend this to anyone traveling.More

Review collected in partnership with this hotel
Thank davidsQ325BI
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 21 September 2017

Thank you so much for your kind words. I'm happy to hear you enjoyed your stay with us and do hope you will be back soon to visit. Make sure to ask about our local restaurants, we have so many to choose from. Hope to...More

Reviewed 19 September 2017

Hotel was okay. Room and hotel was a bit dated. Hotel was clean with the exception of a couple of hairs on the bed sheets. Breakfast was average. I have stayed at Holiday Inn Express hotels that were a lot better and more updated than...More

Review collected in partnership with this hotel
1  Thank mitchelll824
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 20 September 2017

Thank you so much for your candid review. Please do come back to visit us soon and enjoy more of our southern hospitality. Sincerely, Crystal H Assistant Manager

Reviewed 9 September 2017

Looked so good I thought is was a new building. Breakfast was super. Very clean inside and out. I would differently return and recommend.the room and and lobby were better than most other hotels we have stayed in the past. In the bathroom their shower...More

Review collected in partnership with this hotel
Thank pophartman
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 11 September 2017

Thank you so much for your kind words. I'm happy to hear you enjoyed your stay with us and do hope you will be back soon. Don't you love the amazing water pressure we have in our showers, always get compliments on it. Make sure...More

Reviewed 7 September 2017 via mobile

We decided to stay here after a long hike and drive because the write up made the room look so comfortable. We even paid extra for tub to soak in. Once we arrived we found a mediocre room with an uncomfortable bed and never used...More

1  Thank Janice G
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 9 September 2017

Thank you so much for your candid review. I am sorry that your stay with us was not acceptable as this is not up to our standards. Also, the appropriate departments will be told about your experience. Please do come back again and see how...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 104 - USD 159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 104 - USD 159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (5)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
thelcass
23 July 2017|
AnswerShow all 5 answers
Response from Crystul | Property representative |
No, but we do have a safe at the front desk for your use.
0
Votes
thelcass
10 July 2017|
AnswerShow all 6 answers
Response from Holiday Inn Exp... R | Property representative |
It is most definitely safe to walk.
1
Vote
Rshazelw
15 June 2017|
AnswerShow all 3 answers
Response from Crystul | Property representative |
Pool hours are from 10am to 9pm
0
Votes
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Room Tips
"The hotel uses bed bug covers so there were no signs of bed bugs. The room was clean except in a couple spots..."
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"great beds and comfy"
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"Quieter at an end unit versus being in-between rooms."
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"Newer hotels handle noise better."
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