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Holiday Inn Roanoke - Tanglewood

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#12 of 40 Hotels in Roanoke
Certificate of Excellence
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Holiday Inn Roanoke - Tanglewood
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415 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Virginia
Reviewed 1 week ago

First let me say that this hotel's rating really is a 3.5. (Due to limited rating choices it will post as a 3.0) Overall the Holiday Inn at Tanglewood has been consistently good for years. We have often stayed here while visiting family in Roanoke and Salem. The service was great, the staff very accommodating. The room was fine, shower...

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Helpful?
Thank MartiniQueenie
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings MartiniQueenie, Thank you for your thorough and generous review. We appreciate your feedback about our hotel and our staff. We are pleased to hear that you are a loyal guest and that our hotel is conveniently located near your family. We are always excited to have return guests and hope to see you again soon. In regards to our...

HIGHTSTOWN
Reviewed 4 weeks ago via mobile

Just passing through on a trip with the wife and our dog. This hotel takes pets for a small fee of $35. The 3rd floor is the "pet floor" which has a slight pet order but by no means overwhelming. Inside the room was very clean and has virtually no odor. I was impressed with the facilities.

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Helpful?
Thank Thayne I
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Thayne I, Thank you for your generous review! We truly appreciate you taking the time to review our hotel and recognize our pet friendliness. During the holidays we have a surplus of pet travelers and we love each and every one. You can count on our rooms to be deep cleaned each and every time our pet guests depart....

Dallas, Texas
Reviewed 4 weeks ago

Wow! Absolutely blown away by this place. What makes this place so great is the people who work there. Top it off with cleanliness, modern conveniences and the hotel must be recently built or remodeled. This is one of those things in life that surprises you when you least expect it. The night before staying here I was at Fairfield...

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Helpful?
Thank S a
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings S a, Thank you ever so much for your outstanding review of our establishment. We appreciate you taking the time to recognize our staff and our customer service throughout the hotel. We are dedicated and passionate about our guests and hope that our service made the difference in your stay. Rest assured that your kind words will be shared...

Camp Hill, United States
Reviewed 4 weeks ago

This is an OK place for an overnight stay. The front desk and housekeeping staff are friendly and helpful. The room is tired and the furniture and bathroom could be remodeled, however, everything was clean. Decent for a one or two night stay, but it might be a better value to stay in a Holiday Inn Express where at least...

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Helpful?
Thank Frederick R
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Frederick R, Thank you for your honest review. We appreciate you taking the time to review our hotel and let us know what outlets we can improve on. Please know that we are finalizing our plans to renovate the lobby and hotel. This includes new wallpaper, new carpet, fresh paint and brand new beds. We are excited for the...

Reviewed 16 December 2016

Courtney and Rohan were a dream team to help make my wedding weekend a success. They worked tirelessly to make sure each of the events went off without a hitch. My guests were very happy with their stay and loved that two of the three venues were in the same hotel. The team at Holiday Inn Tanglewood is near and...

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Helpful?
Thank Puja M
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Puja M, Thank you very much for your generous review! We are so pleased to hear that your wedding and event went smoothly and with out a hitch. Our team is dedicated to making each event for our guests a success and yours was no exception. We welcome you and your family and friend back anytime as our guest....

Luray, Virginia
Reviewed 12 December 2016

Checked in for an overnight for a class the next day. The check in was a breeze. The room was on the first floor which made getting to the room super easy. The room was very nice, great tv, and Jacuzzi. Nothing like watching the game while soaking in the tub. The mattress was a little firm for my liking...

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Helpful?
Thank Brian904
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Brian904, Thank you for your rave review! We appreciate you taking the time to review our hotel and are pleased to hear that your stay met and exceeded your expectations. We are also glad that you were able to relax in the Jacuzzi and watch the game! You are welcome as our guest anytime you find yourself in Roanoke....

Boone, North Carolina
Reviewed 12 December 2016

With the exception of the cigarette smoke filtering in through the bathroom vent, our room was very nice. It was clean, neat and just what we needed. We reported the smoke to management the next morning. They apologized.

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Helpful?
Thank jbf0925
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings jbf0925, Thank you for your honest review. We apologize again for the smoke smell in your bathroom. Our Director of Maintenance has been made aware of the issue and it is currently being resolved. We appreciate you taking the time to review our hotel and letting us know what you enjoyed the most during your stay. We welcome you...

London, United Kingdom
Reviewed 4 December 2016

We had a very enjoyable stay here in November 2016. The room was nice and comfortable, and the staff kindly extended the hotel's "pet friendly" welcome to Newf Ruby. We found walking areas close by and felt the staff was very welcoming, the room was quite comfortable, and the location was great for what we wanted to do. It was...

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Thank Newf-on-the-loose
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Newf-on-the-loose, Thank you very much for your generous review! We are thrilled to hear that our hotel welcomed you and your pal Ruby to Roanoke. We are dedicated to making sure all of our guests including the furry ones are comfortable and happy during their stay and we are certainly excited to have you as our guests the next...

Glenside, PA
Reviewed 28 November 2016 via mobile

We decided to stay in the SE section of Roanoke as it was easier for our plans. This hotel is old and really needs updating. The room was not well cleaned, especially the bathroom. They charge $10 for breakfast which isn't worth it. There is a bar and restaurant on premises. The bar is good but the food isn't. The...

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Helpful?
Thank davahey
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings davahey, Thank you for your honest review. We are disappointed to hear that your room was not clean and that your food during your stay was not up to par. We are dedicated to making sure each guest is satisfied with his or her stay and I hope you let us your concerns before you left so that we...

East Hampton, Connecticut
Reviewed 10 November 2016

We stayed here for 4 nights and thought it was a convenient location. There are several restaurants within a few minutes by car. Also a mall and theater. The friendly desk will give you ideas. The room was clean and had a fridg and micro wave good to heat leftovers. There is breakfast but not free .

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Helpful?
Thank pjay36
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Pjay36, Thank you for your rave review. We are happy to hear that our hotel is in a a great location for local fare and that we provide much of what any guest could need right here on property. It is with all of these amenities that make us a full service hotel. Our guests are our number one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elephant Walk Restaurant and Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 

Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018
Region: United States > Virginia > Roanoke
Price Range: $128 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Roanoke - Tanglewood staff and other travellers.
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Questions? Get answers from Holiday Inn Roanoke - Tanglewood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Before you look elsewhere to buy dinner, look at the Hotels restaurant. I had no idea they had one until I ordered Chinese food.”
 of 5 bubbles Sa969, 20 Dec 2016 | Read review
“Jacuzzi tub”
 of 5 bubbles Brian904, 11 Dec 2016 | Read review
“Staff is extremely nice.”
 of 5 bubbles F7955EKjackl, 9 Nov 2016 | Read review
“Rooms facing the front of the hotel offer great views.”
 of 5 bubbles Dwtilford, 22 Oct 2016 | Read review
“If you are walking challenged, ask for a room near the elevator.”
 of 5 bubbles pfb1952, 8 Oct 2016 | Read review
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