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    Extended Stay America - Washington, D.C. - Reston

    12190 Sunset Hills Rd, Reston, VA 20190-5840
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    06/08/2017 07/08/2017
    USD 106*
    USD 106*
    USD 107*
    Traveller (36)
    Room & Suite (30)
    Dining (1)
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    Overview
    • Excellent49%
    • Very good24%
    • Average9%
    • Poor8%
    • Terrible10%
    Travellers talk about
    “front desk” (48 reviews)
    “target store” (5 reviews)
    Free Parking
    Non-Smoking Rooms
    Suites
    Multilingual Staff
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    Paid Wifi
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Washington, D.C. - Reston
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (269)
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    There are newer reviews for Extended Stay America - Washington, D.C. - Reston
    See the most recent reviews

    41 - 45 of 264 reviews

    Reviewed 23 July 2016

    I checked in on Sunday, April 24, 2016. My company booked me at this hotel for 3 months while here working on a contract assignment. This location was picked because it appeared to be rated well, in a good area and convenient to the location....More

    Thank tvswilliams
    Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - RestonResponded 8 August 2016

    Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. The lack of customer service and housekeeping you received...More

    Reviewed 11 July 2016

    No frills in this place. Room was small, old and had a distinct odor. Staff was friendly, but really didn't do anything. No maid service in your room. Location good for George Mason. "Breakfast" was a few pieces of fruit, granola bars and coffee! Would...More

    Thank par521
    Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - RestonResponded 15 July 2016

    I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our friendly staff and our location during your stay. Still, I apologize for the issues you had with the odor of your room...More

    Reviewed 3 July 2016 via mobile

    I know I wasn't expecting much but mold in the shower curtain, hair on the sheets, and the girl at the check out desk was not very smart. I knew more about here billing and computer system than she did. The gentleman who checked me...More

    Thank michellej1171
    Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - RestonResponded 20 July 2016

    Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you...More

    Reviewed 23 June 2016

    We had stayed at this location when it was under different ownership, and it was okay. I had hoped the facility would be the same, or possibly improved. The room was clean and serviceable, as was the bathroom. However, the room was located in a...More

    Thank Sheryl C
    Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - RestonResponded 28 June 2016

    Thank you for taking the time to tell us about your experience. We were disappointed to hear your stay was not a positive one due to the lack of communication on how our supplies system works. Please know that your feedback is extremely valuable to...More

    Reviewed 11 May 2016

    When I first got to the area, there were some issues with my room. The manager of the hotel did not hesitate to move me to another room that was nicer than the original. Any time I had a question or issue, the staff made...More

    Thank Steve T
    Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 17 May 2016

    Thank you so much for posting a review of our property. It’s great to read that our staff provided you with exceptional customer service and quickly resolved any issue! I will be sure to share your comments with the entire team. Thank you again for...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 75 - USD 127 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 149
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Extended Stay, Hotels.com, Expedia, Travelocity, Hotwire, Cancelon, Cheap Tickets and getaroom.com so you can book your Extended Stay America - Washington, D.C. - Reston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Fairfax County >
    • Reston
    • Also Known As
    • Homestead Studio Suites - Reston Hotel Reston ,
    • Extended Stay America Reston
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    Traveller (36)
    Room & Suite (30)
    Dining (1)
    Hotel & Grounds (14)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
    Get quick answers from Extended Stay America - Washington, D.C. - Reston staff and past guests.
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    Room Tips
    "Ask for a room facing the court house ."
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    "If possible try and book an upstairs room because the noise of people moving around above is quite disturbing."
    Read review
    "The hotel side nearest YMCA seems to be quiet location. Though exterior lights often not working on that..."
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    "Accessibility, Quiet, Food, Public Transportation"
    Read review
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