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Hyatt Regency Reston

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Hyatt Regency Reston
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1,159 Reviews from our TripAdvisor Community

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Showing 1,128: English reviews
Reviewed 19 July 2016

We checked in, and found that our room was not cleaned from the previous occupants. We decided to leave our bags, tried calling the front desk but couldn't get through. Went downstairs on our way out and informed them, they were very apologetic. Came back, coffee cup from previous occupants was still there, crumbs on the floor were still there....

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Helpful?
Thank Susan Z
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear Susan Z Thank you kindly for your review and feedback. I am terribly sorry to see your comments in regards your room. This will certainly be shared with our teams here. Our ultimate goal is to exceed our guest expectations so they can be at their best each day. I do hope that we have the opportunity to host...

Reviewed 16 July 2016

Review collected in partnership with Hyatt Hotels
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Thank TonySv
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Richmond, United States
Reviewed 14 July 2016

It's one of the closest (and most expensive) hotels to the Washington Metro station in Reston, yet their shuttle specifically does not service it! Instead, they only run to the airport. The staff is courteous, but provided no solid reasoning for the lack of service. They cited a city bus that runs nearby, but the caliber of folks who stay...

Review collected in partnership with Hyatt Hotels
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Thank Rafael G
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Thank you kindly for your review and feedback. I am terribly sorry to see your comments in regards to the communication about our shuttle. This will certainly be shared with our teams here. Our ultimate goal is to exceed our guest expectations so they can be at their best each day. I do hope that we have the opportunity to...

Chico, California, United States
Reviewed 13 July 2016 via mobile

We were part of the collectors convention with friends from all over the US and other countries. The Hyatt Regency, did an awesome job with accommodation for all aspects for the convention. The guest rooms were clean and in great shape. Each had a refrigerator, and a safe. Also they have a parking garage and wifi.

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Thank Linda D
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear Linda D. Thank you kindly for your review and feedback. I am happy to see your enjoyed your overall stay with us. We will be sure to share your feedback with the team. I do hope that we have the opportunity to host you here again soon.

Moose Creek, On
Reviewed 13 July 2016

We stayed here for 7 days while attending a convention. The hotel is very nice. Our room was really nice and clean. Our room was large with a king bed. We had a refrigerator, in-room safe, no mold in the bathroom, plenty of plugs for all our electronic devises, in room recycling baskets and our housekeeper Magdalena kept our room...

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Thank AMFMooseCreek_On
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear AMFMooseCreek_On Thank you for review and feedback. We appreciate you taking the time to submit such a detailed review and I am glad you enjoyed your stay with us. Our goal is to exceed our guest expectations so they can be at their best each day, we will be sure to take your entire review back to our staff...

Washington DC, District of Columbia
Reviewed 12 July 2016

Review collected in partnership with Hyatt Hotels
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Thank DrewLove63
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Hampstead, United States
Reviewed 12 July 2016

The staff was very friendly and courteous. We have stayed at this location twice and would stay here again. Our granddaughter loved the indoor pool. There are plenty of dining and shopping choices within walking distance. Convenient parking and plenty of other shopping/dining close by. We had a great vacation at this hotel!!

Review collected in partnership with Hyatt Hotels
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Thank Steve R
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear Steve R Thank you Kindly for your review and feedback. We appreciate your loyalty when staying at the hotel and we are glad you have enjoyed your stays. It is wonderful to see your granddaughter was able to enjoy our pool. We have recently upgraded the pool area as well as health club. We will share your feedback with...

Reading, PA, United States
Reviewed 11 July 2016

Review collected in partnership with Hyatt Hotels
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Thank William B
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Foxboro, United States
Reviewed 11 July 2016

Review collected in partnership with Hyatt Hotels
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Thank Jim B
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Woodstock, Canada
Reviewed 11 July 2016

Review collected in partnership with Hyatt Hotels
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Thank Rick F
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern 64
Tavern 64
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Beautiful four diamond property located in the heart of Reston Town Center. 2004 $8.2 Million dollar guestroom renovation. ... more   less 

Additional Information about Hyatt Regency Reston

Address: 1800 Presidents St, Reston, VA 20190-5691
Region: United States > Virginia > Fairfax County > Reston
Price Range: $155 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Reston 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
Hyatt Regency Reston Hotel Reston
Reston Hyatt Regency
Hyatt Reston
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Reston staff and other travellers.
8 questions
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Questions? Get answers from Hyatt Regency Reston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the skate rink have more informative views of Reston Town Center”
 of 5 bubbles Gentle_heart, 1 Jan 2017 | Read review
“Do not take the 15th floor. The elevator will lock you out if you do not have a key card.”
 of 5 bubbles deanp295, 21 Dec 2016 | Read review
“Corner room was large and very well laid out”
 of 5 bubbles 658avv, 3 Dec 2016 | Read review
“The views to my the business district. (Higher floors) was interesting.”
 of 5 bubbles MartinRebeiro, 14 Nov 2016 | Read review
“You won't get the room you chose so just book the cheapest room you can and it's only possibly up from that.”
 of 5 bubbles xrayiiis, 28 Sep 2016 | Read review
5 of 5