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Hyatt Regency Reston

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Hyatt Regency Reston
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1,136 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Reston
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Showing 1,106: English reviews
Virginia, USA
Reviewed 2 August 2016 via mobile

Stayed here only one night, so my experience is very limited. Very good service. Great location next to dozens of restaurants and shops. Easy parking and easy walking around the area. The rooms are showing their age. Clean, comfortable bed, but bare bathroom and limited toiletries.

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Helpful?
Thank hlalUS
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear hlalUS, Thank you for your review and feedback. I am glad your stay was enjoyable and will share your feedback with the team. We are happy to hear you enjoyed our great location right in Reston Town Center. We hope to host you again soon. Have a great day. Sincerely, Sara Schu Sales and Marketing Manager

Altamonte Springs, Florida
Reviewed 30 July 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Southern2015
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Hudson, OH
Reviewed 26 July 2016

This was by far the best hotel experience I have had for our annual conference. Guest room was spotless and fresh, very comfortable. Being at Reston Town Center offered a wide variety of great restaurants, coffee shops, "libation stations", and specialty shops. Pet friendly as well as lots of dogs joining their humans at the outdoor patios, on walks, and...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kelly C
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear Kelly C, Thank you for your review and feedback. I am very happy that you enjoyed your stay with us, we are very lucky to be part of such a bustling community. If your travel plans bring you back to the area, I hope you and your furry friends will choose to stay with gain. Have a great week....

Bradenton Florida, United States
Reviewed 25 July 2016

The hotel is located near eating and shops... you can walk around easily and enjoy the area. Air conditioning in our meeting room was brutally cold. Other than that it was a good place. I would stay here again if we come to the Washington- Dulles area.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Diane S
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear Diane S Thank you for your review and feedback. I am pleased to hear that you enjoyed your stay with us and will share your concerns about the air conditioning. If you come back for a meeting and the temperature is not comfortable, do not hesitate to tell any staff member that can easily be fixed. Our ultimate goal...

New York City, New York
Reviewed 24 July 2016

Basic hotel...very poor housekeeping. Sheets are not changed, etc. It's also disappointing that they don't stock the minibar even with basics like water. The location is convenient for work purposes, but the hotel is pretty unimpressive. The tv channels are extremely limited, as I said housekeeping and in room amenities are seriously lacking and the gift shop staff are so...

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Helpful?
Thank nyctuna
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear nyctuna, Thank you for your review and feedback. I am sorry to hear you disappointment with our property. Your detailed feedback is helpful to improve our services. We are grateful for your business and hope that you consider us again when visiting Northern Virginia. Have a great week. Sincerely, Sara Schu Sales and Marketing Manager

Dallas, Texas
Reviewed 23 July 2016

I attended a conference and stayed over 3 nights since Hyatt offered a reduced rate. The room was spacious and well appointed. Maid service was outstanding. The area outside was loaded with shops, restaurants, and green space. Great walking each morning. Easy access to the Metro bus that deliverers you to the Metro Rail line. I did have an issue...

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1Thank themanstan
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear themanstan, Thank you for your review and feedback. I am pleased to hear you enjoyed your overall stay with us and got a chance to take advantage of our great surroundings. We appreciate your feedback especially with the Wifi, I certainly will share that with our team in hope to improve our services. Have a great week. Sincerely, Sara...

Arlington, Virginia
Reviewed 21 July 2016

Stayed for a friend's wedding. Great rate as part of the wedding block and we got to add buffet breakfast for $10 pp. The staff was very friendly and welcoming at check in. The in-room bath products, etc, were some of the most extensive I've seen, but I think normal for a Hyatt. In addition to shampoo, conditioner, etc, there...

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Helpful?
Thank NKW79
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear NKW79, Thank you for your review and feedback. Our goal is to exceed our guest expectations so they can be their best each day. Thank you for choosing to stay with us on your friend’s big day and if your travel plans ever bring you back to the area I certainly hope you’ll plan to stay with us again....

Reviewed 19 July 2016

Stayed at the Hyatt for one night. Booked an accessible room, as my friend I was traveling with uses a wheelchair. The accessible room had a standard size door frame, a automatic door opener inside (that did not work) a large pocket bathroom door, roll in shower w/bench and large space around bed for maneuvering. The bed while nice, was...

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Helpful?
Thank gsnaps007
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear Gsnaps007 Thank you for taking the time to communicate your experience at our hotel. Your feedback is appreciated and is certainly valued. I am terribly sorry to see your comments in regards to your room. This will be addressed with our team to ensure the inconvenience for any future guest can be avoided. Our ultimate goal is to exceed...

Reviewed 19 July 2016

We checked in, and found that our room was not cleaned from the previous occupants. We decided to leave our bags, tried calling the front desk but couldn't get through. Went downstairs on our way out and informed them, they were very apologetic. Came back, coffee cup from previous occupants was still there, crumbs on the floor were still there....

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Helpful?
Thank Susan Z
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

Dear Susan Z Thank you kindly for your review and feedback. I am terribly sorry to see your comments in regards your room. This will certainly be shared with our teams here. Our ultimate goal is to exceed our guest expectations so they can be at their best each day. I do hope that we have the opportunity to host...

Reviewed 16 July 2016

Review collected in partnership with Hyatt Hotels
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Thank TonySv
Hyatt R, Manager at Hyatt Regency Reston, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Tavern 64
Tavern 64
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Beautiful four diamond property located in the heart of Reston Town Center. 2004 $8.2 Million dollar guestroom renovation. ... more   less 

Additional Information about Hyatt Regency Reston

Address: 1800 Presidents St, Reston, VA 20190-5691
Region: United States > Virginia > Fairfax County > Reston
Price Range: $174 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Reston 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
Hyatt Regency Reston Hotel Reston
Reston Hyatt Regency
Hyatt Reston
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Reston staff and other travellers.
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Questions? Get answers from Hyatt Regency Reston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the skate rink have more informative views of Reston Town Center”
 of 5 bubbles Gentle_heart, 1 Jan 2017 | Read review
“Do not take the 15th floor. The elevator will lock you out if you do not have a key card.”
 of 5 bubbles deanp295, 21 Dec 2016 | Read review
“Corner room was large and very well laid out”
 of 5 bubbles 658avv, 3 Dec 2016 | Read review
“The views to my the business district. (Higher floors) was interesting.”
 of 5 bubbles MartinRebeiro, 14 Nov 2016 | Read review
“You won't get the room you chose so just book the cheapest room you can and it's only possibly up from that.”
 of 5 bubbles xrayiiis, 28 Sep 2016 | Read review
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