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Sheraton Reston Hotel

CancelonUSD 130*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 156*
USD 130*
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USD 156*
USD 156*
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Sheraton Reston Hotel
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498 Reviews from our TripAdvisor Community

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Showing 476: English reviews
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Irvine, California
Reviewed 5 days ago NEW

I am a lifetime platinum member. The hotel was dirty, old and depressive and customer service just simply sad!!! When I went to bed at midnight, there was blood on the sheet. Called the front desk to change the room and they said they would bring up the keys to the new room. Keys to a room on the club...

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Helpful?
Thank irvine15
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 March 2017

Great location and the shuttle was very helpful. Everyone from my group were flying in at different times so it was wonderful for them to just take the shuttle to the hotel. The shuttle also took us the the restaurant area and the metro station. The staff was friendly and the rooms were clean. We loved having executive access so...

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Helpful?
Thank Alicia L
About Hotel's Favourite Review
Teresa L, Assistant Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Alicia L, We strive for our complimentary shuttle services to be as convenient as possible for our guests. I am so glad that the services were helpful to you and your group. Our shuttles also provide services to certain business offices as well. Thank you for your compliments regarding the staff and the room conditions. Our goal is to...

Reviewed 6 days ago NEWvia mobile

Recently stayed here for 2 nights on a business trip. The hotel was modernly decorated and welcoming. Staff here was extremely kind and helpful. The rooms are a nice size and comfortable. Check in/out process was quick and my room was ready upon arrival. Would definitely stay here again.

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Helpful?
Thank TheYelllowDart
Woodbury, NJ
Reviewed 6 days ago NEW

I lived in Reston, VA 17 years ago. Back then, this hotel was situated in a nice, quiet location across from Reston National Golf Course. Hotel is still in the same spot, however now not so quiet and secluded!! The building going on in Reston is incredible. Lots of construction going on right next door. We were there on the...

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Helpful?
Thank DebbaJoy
Germantown, Maryland
Reviewed 2 weeks ago

I stay here often, a very good value. Tentative staff and convenient location. Sara at the front desk is absolutely the best! The property is in need of some TLC, however, it is well maintained and kept. There construction in the area can be annoying, but it is almost complete and will compliment the hotel.

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Helpful?
Thank donnyedc1
Fort Lauderdale, Florida
Reviewed 3 weeks ago

I got a good deal on the hotel and once there found out why. It needs some TLC. Construction next door really couldn't be heard and it wasn't the hotel's fault, but made parking inconvenient at times. Common areas and lobby were nice. We had hoped to swim, but the pool was covered in early May. Room was adequate. Nothing...

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Helpful?
Thank Wano16
Alpharetta, GA
Reviewed 3 weeks ago

This is an okay hotel, but a serious rip-off at the bar. $7 for a pint of domestic beer? Really?? I think they can do much better. The room was okay, but broken tub drain and tub spout. Doesn't housekeeping report these things? Or, does the hotel just ignore those report?

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Helpful?
Thank David T
Jasonville, Indiana
Reviewed 4 weeks ago

This dining service was while our bus tour group was visiting Washington DC in the area. The food was good, for a large group, it was like banquet dining. The wait staff was friendly and service was ok.

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Helpful?
Thank 3catsmary
Kalispell, Montana
Reviewed 4 weeks ago via mobile

I was disappointed with the experience here. As an SPG Gold member I was upgraded to a suite but it was right next to some kid's convention rooms. The proximity to all of the kids and associated noise was not good for me. The room was large and clean but nothing special. It turned out to be a handicap room...

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Helpful?
Thank mjfarwell
New York City, New York
Reviewed 12 April 2017

We were very disappointed in our stay at the Sheraton this past weekend. We didn't need anything fancy- we were there with our 2 kids for less than 2 days as my husband was running a race in Reston on Sunday and we figured we'd make a weekend out of it and get in a quick visit to D.C. This...

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Helpful?
1Thank liweiner1
Teresa L, Assistant Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear limorweiner, I would first like to thank you for taking time to mention the kindness of the staff you in encountered even though your stay was not satisfactory. I apologize for the inconveniences incurred during your stay and would like to welcome you back so I can personally insure nothing less than a stellar stay for your family. The...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
In suburban Virginia, close to many large technology firms, the Sheraton is adjacent to a golf course and 1 mile from the shops and restaurants at Reston Town Center. Complimentary 24-hour airport transportation is provided every 30 minutes to and from Washington Dulles. Also, complimentary daily shuttle service is available within a 2-mile radius, 7 AM-10 PM (subject to availability). Lounge chairs and umbrella tables surround the seasonal outdoor pool, located in a landscaped courtyard. A self-serve business center and complimentary fitness center are accessible 24 hours. The hotel has 18 meeting/conference rooms. A computer station and Internet point are available; wireless Internet access is complimentary in the lobby area. Syrah restaurant offers American fare, the Cosmopolitan Lounge provides a bar menu and pool table, and a 24-hour sundry shop stocks Starbucks coffee and snacks. Dogs, 40 pounds or less, are allowed without surcharges. Complimentary for use during stay is the Sheraton red, white, and blue dog bed. Owners are provided with food, water bowls and temporary ID tags with hotel contact information. A pet waiver must be signed. ... more   less 

Additional Information about Sheraton Reston Hotel

Address: 11810 Sunrise Valley Dr, Reston, VA 20191-5301
Region: United States > Virginia > Fairfax County > Reston
Price Range: $127 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Reston Hotel 3.5*
Number of rooms: 301
Reservation Options:
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Also Known As:
Sheraton Reston
Reston Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Reston Hotel staff and other travellers.
8 questions
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Morgan Hill, California
Charleston, South Carolina
San Jose, California, United States
over a year ago

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Questions? Get answers from Sheraton Reston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I took a pic of the blood on the sheet, but deleted it because it was disgusting. Platinum member and would not recommend this hotel!!”
irvine15, 22 May 2017 | Read review
“Get a room away from the construction side which they will try and accommodate for you.”
donnyedc1, 13 May 2017 | Read review
“didn't spend the night only as a tour group dining”
3catsmary, 28 Apr 2017 | Read review
“Pay the extra money for executive access”
243alicial, 1 Mar 2017 | Read review
“We stayed in 425 facing the back. We were across from the ice machine but we never heard it.”
LadyAutum, 9 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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