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Westin Reston Heights

Expedia.comUSD 162*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 181*
USD 162*
USD 181*
USD 162*
USD 181*
USD 162*
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Westin Reston Heights
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420 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Reviewed 14 July 2015 via mobile

We booked this on an express deal from a hotel site and we got lucky! This was a very nice hotel, with an incredibly helpful staff. We will probably stay there whenever we go back...if it's in our budget. It's near very good shopping and restaurants as well.

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Helpful?
1Thank cstormski
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear cstormski, Thank you for your recent stay at the Westin Reston Heights and for giving us a great feedback! We're glad to hear that you had a wonderful stay. It is always good to check deals on our website to see the best deals we could offer and we want thank you for taking the opportunity. Looking forward to...

Seattle
Reviewed 14 July 2015 via mobile

My confirmation of two queen beds was not honored and I was told very loudly for all to hear, "You booked on Priceline so your accommodations are not guaranteed." Wow. I've never been shamed in public before for being price conscious and tech savvy. Instead I was offered a king bed, even though I explained that I actually had a...

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Helpful?
1Thank Saltoro
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Saltoro, Thank you for choosing the Westin Reston Heights for your accommodation and for giving us your feedback. We want to apologize for the inconveniences you experienced during your stay with us. It is our standard that we meet guest's expectations. Your comments have been duly noted. We want to assure you on your next visit at the Westin...

Charlottesville, Virginia
Reviewed 13 July 2015

I was here on a short business trip and enjoyed it immensely. There is now a metro station a short distance away and the hotel offers a shuttle to and from the station. This makes it a realistic option for travel into Washington DC. The hotel is elegant, the staff courteous and helpful, and the rooms comfortable and very well-appointed....

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Helpful?
Thank Enjoysgoodfood21
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear pageonedaily, We appreciate the wonderful feedback you have given. It is truly a delight that we made your stay a memorable one. We want to thank you as well for choosing the Westin Reston Heights for your hotel needs. Here at the Westin, we strive to be the best in everything we do in making sure that after your...

Norfolk, Virginia
Reviewed 9 July 2015

Not one staff member assisted my husband and I and our 4 peices of luggage out of our car and to our room (are bellhops obsolete these days? There were no bellhops at the Hilton Guam either!). Room was not entirely cleaned (which showed lack of attention to detail) - drawer were full of previous client's old paperwork, hangers were...

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Helpful?
Thank mizeryztool
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear mizeryztool, Thank you for your recent stay at the Westin Reston Heights. We want to thank you as well for giving us your feed back. Please accept our apologies for the inconveniences you experienced during your stay with us. It is hotel standard that we meet guest expectations and making sure that you have a memorable experience. Again, we...

FORT WORTH TEXAS
Reviewed 8 July 2015 via mobile

Stayed at the Westin Reston hotel for business in the Reston area. The rooms are nice size with a chair for reading, desk and chair and chair. The bathroom is a descent size. The bed was comfortable and the rooms are comfortable.

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Helpful?
Thank AWSTX
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear AWSTX, Thank you for choosing the Westin Reston Heights for your accommodation and for giving us your feedback. Consistency is one of the things we strive to maintain. We look forward to your next visit at the Westin in Reston. Be well.

Elizabethtown, Kentucky
Reviewed 2 July 2015

We stayed here three days last week and had a great experience. The hotel was a little difficult to find. My GPS did get us in the general area and after a few turns we found it. The place was clean and comfortable. All the staff were very helpful. The workout room was clean and had good equipment. I did...

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Helpful?
Thank lauracharms
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear lauracharms, Thank you for choosing the Westin Reston Heights for your accommodations and it was an honor to have you as our guest. Our goal is to make our guest's stay more personal, so that guests could feel renewed while staying with us. We are also instinctive in serving our guests for a good memorable stay with us. We're...

Vicenza, Italy
Reviewed 1 July 2015 via mobile

Very nice hotel. The restaurant food and staff are very good. They try really hard to please all the customers which is refreshing. Pool and jacuzzi are nicely maintained. Shuttle is available to near entertainment and they have airport transportation.

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Helpful?
Thank Katherine K
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Katherine K, We want to thank you for your recent stay at the Westin Reston Heights. We appreciate the positive feedback you have given! Here at the Westin, we strive to meet guest satisfaction and go above & beyond so that your stay can be a memorable one. Looking forward to your next visit here at the Westin in...

St. Louis
Reviewed 23 June 2015

1. Advertising as an "airport hotel" is a little misleading, with a 20 minute from IAD to Reston Heights. 2. Quality of stay, cleanliness, comfort and service were up to Westin standards. A bonus was the included breakfast, which was off a menu, not a buffet. Counter staff: excellent, (Ivan Quinonez should be commended for service above and beyond the...

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Helpful?
Thank Mogarian
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Mogarian, We appreciate the feedback and thank you for choosing the Westin for your accommodation. We're glad to hear that Ivan made your stay a positive one! We strive to meet guest expectations and thrilled that we were able to meet yours. We do want to apologize for what happened with our shuttle. We want to assure you that...

Chicago, Illinois
Reviewed 23 June 2015

My last review pointed out some deficiencies at the hot tub, those have now been fully resolved. I think they basically rebuilt the whole heating system. But now the temp is always perfect, and the hot tub and the pool are both consistently spotless. They have the same lifeguard every day now too, Matt, who's very nice and always good...

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Helpful?
Thank ben_nuttin
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear ben_nuttin, Thank you for always choosing the Westin Reston Heights for your accommodations. We appreciate the positive feedback! Matt has been with us for the past few months and it's always a thrill to have him as part of our team. We're looking forward to your next visit here in Reston! Be well.

Reviewed 27 May 2015

Great location, very close to Reston Shopping Center and to golf courses. The staff is very helpful and the resturant is above average with great breakfast options. All in all a very pleasant experience with superior service.

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Helpful?
Thank Sunil S
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Sunil S, We want to thank you for your recent stay at the Westin Reston Heights and we truly appreciate the feedback you have given. It is our standard to not only meet guest expectations but to go above and beyond as well. It makes us proud that we were able to serve you well. We hope to see...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more   less 

Additional Information about Westin Reston Heights

Address: 11750 Sunrise Valley Dr, (Opening May 20, 2008), Reston, VA 20191-1404
Region: United States > Virginia > Fairfax County > Reston
Price Range: $148 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Reston Heights 4*
Number of rooms: 191
Reservation Options:
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Also Known As:
Westin Reston Heights Hotel Reston
Reston Westin
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Questions & Answers

Here's what travellers have asked, with answers from Westin Reston Heights staff and other travellers.
9 questions
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See all questions (9)

Questions? Get answers from Westin Reston Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a high floor with a view of the courtyard.”
JamesBattistaG, 6 Nov 2016 | Read review
“Stayed on the second floor - very quiet”
  • Daisy enjoying the bed
Shellyduchsk8s, 2 Oct 2016 | Read review
“Ask for a room with a balcony on higher floor – junior suites are extremely comfortable.”
usembassy, 23 Jul 2016 | Read review
“Rooms facing the hotel entrance are good”
diptir2015, 15 Jul 2016 | Read review
“Book a suite”
MsTia79, 22 Jun 2016 | Read review
5 of 5
Expedia.com
USD 162* /night
View Deal
Booking.comUSD 162
PricelineUSD 162
CancelonUSD 181
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*Disclaimer
Prices are for 1 room, 2 adults
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