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I stayed at this hotel for a 2-day course held in Reston. The rooms were clean, quiet, and furnished to a good standard. I was impressed by the professional, streamlined check-in as an SPG gold member. The staff were friendly and service was good. There...More
Response from Alexis M, Manager at Westin Reston HeightsResponded 17 December 2015
We want to thank you for your recent stay at the Westin Reston Heights and we truly appreciate the feedback you have given. We are happy to hear you enjoyed your stay with us and that our team was professional and friendly when...More
What can I say...I was in Reston for business and I was looking to stay in a swanky hotel...I should have read TripAdvisor reviews before I booked? The room was amazingly plain but what amazed me was that a humidifier was sitting in the middle...More
Thank Jesse J
Response from Alexis M, Front Office Manager at Westin Reston HeightsResponded 17 December 2015
Dear JJ J,
Thank you for choosing the Westin Reston Heights for your overnight accommodations and sharing your feedback with us. We do apologize for the inconvenience you experienced during your stay with us. It is our goal to ensure that every guest has a...More
We had an engagement party for our son and his fiancee in late November. We worked with Rochelle in the catering office and found EVERYTHING to be wonderful.
* the food was fresh, creative, delicious, and gorgeously presented
* the kitchen staff, wait staff, bartenders...More
Response from Alexis M, Manager at Westin Reston HeightsResponded 10 December 2015
Thank you for choosing Westin Reston Heights for your event. We are happy to hear that our staff executed your event to your expectations and that it was a memorable day for you, your son and his fiancée. I’m glad they enjoyed their...More
We're local but needed a place to stay while our home was being painted. We found a wonderful oasis at the Westin. Easy parking, simple check-in, and large, spacious rooms with nice bathrooms. The hotel lobby is inviting and the penthouse pool and exercise area...More
Response from Alexis M, Manager at Westin Reston HeightsResponded 30 November 2015
Thank you for sharing your feedback. We are thrilled that we could be your serenity while your home was being worked on. We are happy to hear you enjoyed our award winning restaurant Vinifera as well as our other Westin amenities. We hope...More
I'm a SPG member and as usual this was nice hotel and in a great location. Room was clean but I needed more room to be honest. Biggest issue, no microwave. Not in the room or the entire hotel. I was told I could walk...More
Response from Alexis M, Manager at Westin Reston HeightsResponded 25 November 2015
Thank you for sharing your feedback. I apologize for the inconvenience you experienced. We always strive to meet guest expectations and ensure a relaxing stay. We hope that you will give us another chance during your next visit to the Reston area.
Response from shopgirlblonde | Reviewed this property |
The rooms have a mini bar fridge that is no longer carrying a mini bar assortment. It is functional for small items. It does not keep any frozen items. There are ice machines available. Each room we stayed in had a wet bar... More
The rooms have a mini bar fridge that is no longer carrying a mini bar assortment. It is functional for small items. It does not keep any frozen items. There are ice machines available. Each room we stayed in had a wet bar with a sink so one could chill items in the sink with ice. Hope that helps.