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Copthorne Hotel & Resort Bay of Islands

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Traveller (331)
Room & Suite (119)
Pool & Beach (51)
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Overview
  • Excellent18%
  • Very good38%
  • Average25%
  • Poor11%
  • Terrible8%
Travellers talk about
“treaty grounds”(96 reviews)
“shuttle bus”(22 reviews)
“buffet dinner”(26 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,186)
There are newer reviews for Copthorne Hotel & Resort Bay of Islands
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Traveller rating
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94
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All reviewstreaty groundsshuttle busbuffet dinnerpool areabeautiful locationa sea view roombit datedtennis courtsthe ground floorbayviewspaihiarabbitsdeckwaterfront
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301 - 305 of 1,144 reviews
Reviewed 2 November 2016 via mobile

This hotel in some respects is in need of a decent refurbishment and is showing signs of wear and tear especially in the rooms and dining area (the dining tables are starting to look shabby) However if you can get over this the pluses are...More

1  Thank Tipene
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 17 April 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I shall pass on the specific points mentioned in your review. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew...More

Reviewed 23 October 2016

We stayed here as part of a large group. Meals and service were smooth and a great acceptance of food allergies, with plenty of options. The only food/beverage complaint I had was the coffee, I love a great coffee in the morning, the urn coffee...More

Thank Megan W
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 1 November 2016

Good Afternoon. Thank you for providing feedback about your stay with us. I am sorry to hear that the coffee the hotel provided during your stay was not up to scratch and that the barista coffee also fell short of expectations. The request around an...More

Reviewed 23 October 2016 via mobile

For location this is 5 stars however we found the bathroom/ kitchen in need of renovation. For 2 nights we just dined out, so it wasn't really a bother not having a microwave/stovetop or anything. The bathroom was weirdly set out, toilet opposite an old...More

Thank worldoftaste
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 1 November 2016

Good Afternoon. Thank you for providing feedback about your stay with us. We are currently reviewing our wifi plan to enable us to provide more data and time with our complimentary plan. The hotel has never had the kitchens in any of our rooms. The...More

Reviewed 23 October 2016

My wife and I had great expectations of our stay at Copthorne Waitangi and were really looking forward to it. We purchased a gift voucher earlier in the year for one night's stay. The room was a standard room and was situated in the Kowhai...More

3  Thank Ralbro
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 1 November 2016

Good Afternoon. Thank you for providing feedback about your stay with us. The bedding configuration of this room is 1 Hollywood King bed which is a zipper mattress and split base and not 2 singles pushed together. I am sorry that the standard of room...More

Reviewed 22 October 2016 via mobile

We stayed at The Copthorne in Paihia for two nights at the beginning of our holiday to the North Island of NZ. It was an absolutely lovely accommodation with a lovely pool and outdoor area. It had a bar and an in house restaurant. It...More

Thank Jodi Q
Response from Andrew708, General Manager at Copthorne Hotel & Resort Bay of IslandsResponded 24 October 2016

Thank you for your feedback regarding your recent stay with us. I am pleased you enjoyed your stay at the Copthorne Hotel and Resort Bay of Islands. We hope you enjoyed the rest of your stay in New Zealand.

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 79 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 79 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (331)
Room & Suite (119)
Pool & Beach (51)
Dining (16)
Family and Play Areas (1)
Questions & Answers
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Kelly L
12 January 2018|
AnswerShow all 4 answers
Response from Shannon C | Reviewed this property |
Yes definitely swimming & other water sports. Such a lovely location
1
Vote
Mickeysbabe
17 December 2016|
Answer
Response from 464JudyLea464 | Reviewed this property |
Best to ask the hotel direct? So far as we can recall the meals were good with plenty of meat on offer but we didn't stay over the weekend. During the week there can be major bookings with conferences when they put a buffet... More
0
Votes
Mickeysbabe
17 December 2016|
AnswerShow all 3 answers
Response from bobbyjosing | Reviewed this property |
No idea, they only list the restaurant as open for breakfast and dinner but who knows, email them and ask?
0
Votes
Room Tips
"rooms starting with 700 series are pool side facing"
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"Ask for a room overlooking the Bay."
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"Get a water view room - cooler than the back rooms"
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"Get an east-facing room if the weather is good as otherwise you'll be stifling because of the heat and no..."
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