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Quest Doncaster Serviced Apartments

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Quest Doncaster Serviced Apartments
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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

Convenient location with very helpful and friendly staff. Rooms clean neat and tidy. Plenty of onsite free parking was a bonus. Reception staff were very helpful and pleasant. Checking out of the hotel was efficient.

Review collected in partnership with this hotel

Helpful?
Thank Ella1
KimBates, Owner at Quest Doncaster Serviced Apartments, responded to this review

Thank you Ella1 for your lovely review. I really appreciate that you took the time to write it. I am especially pleased that you found the reception team to be helpful and pleasant. I am very blessed with the team that I have. Next time you are in the area we would love to welcome you back to Quest Doncaster.... More 

Melbourne, Australia
Level Contributor
4 reviews
Reviewed 1 week ago

Lovely accommodation, staff are very friendly and helpful, great location, rooms are kept very clean. it has made my nightmare experience of a damaged apartment and battling insurance companies partially easier knowing everyday I was coming back to a clean comfortable room and very friendly staff who care.

Review collected in partnership with this hotel

Helpful?
Thank I4618PCwendyb
KimBates, Owner at Quest Doncaster Serviced Apartments, responded to this review

I4618PCwendyb thank you for your lovely review. The team here really do their very best to be friendly and they do care for all of our guests. We really do hope that you manage to sort out your insurance issues and that it all works out well for you. Best Regards, Kim Bates Franchisee More 

Canberra, Australia
1 review
Reviewed 1 week ago

The staffs of the Hotel were friendly and their attitudes were excellent, facilities were very clean and the location of the Hotel was ideal for our stay. Beds were comfortable, bathrooms were very clean. The availability of a restaurant at the neighbouring hotel was great for meals. Parking was adequate. Services provided for our event were very adequate and excellent.

Review collected in partnership with this hotel

Helpful?
Thank mohammadb329
KimBates, Owner at Quest Doncaster Serviced Apartments, responded to this review

Mohammadb329 thank you for your lovely review. I am so pleased that you found the staff here to be friendly and their attitude to be excellent. It is certainly something that the team prides themselves on. We are spoilt with the Bistro out the front which provides such a wide variety of meals. We also have a great deal of... More 

Sydney, Australia
1 review
Reviewed 1 week ago

Very nice hotel. Room was clean and comfortable. Check in and out hassle free. I am often travelling for work and enjoyed sitting out on a balcony. which also has nice gardens. Great place the eat next door.

Review collected in partnership with this hotel

Helpful?
Thank Narrelle_64
KimBates, Owner at Quest Doncaster Serviced Apartments, responded to this review

Thank you Narrelle_64 for taking the time to provide us with your review. I greatly appreciate that you could do so. We really try to meet all of our guests needs and love helping out corporate travellers. It certainly is a bonus to have the Bistro next door which offers such a great variety of food. Next time you are... More 

Adelaide, Australia
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago via mobile

We had a great one night stay at the Quest Doncaster. We had a warm efficient welcome where processes were clearly explained. Our studio suite was large, clean and very well presented. It had all one could ever need plus more. This included free and reliable WiFi. Our suite was carefully planned and had a lovely kitchenette, comfortable sofa and... More 

Helpful?
Thank Enj0yers
KimBates, Owner at Quest Doncaster Serviced Apartments, responded to this review

Thank you Enj0yers for your lovely review and the time that you took to provide it. I am pleased that you had such a wonderful stay with us. My team certainly is proud of both the service they provide as well as the product that we are able to give to our guests. My Housekeepers take great pride in their... More 

Singapore, Singapore
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 weeks ago

Normally rather iffy about staying in a service apartment rather than in a hotel, I was certainly pleased that we gave Quest Doncaster a go because of its location - close to where relatives live. Every encounter was pleasant and helpful. Kim and Jane - thanks for LISTENING and coming up with solutions rather than platitudes and predictable responses. For... More 

Helpful?
Thank palatespeak
KimBates, Owner at Quest Doncaster Serviced Apartments, responded to this review

Thank you palatespeak for taking the time to provide us with your lovely review. We love that you took a chance on staying with us and would love to have you stay again next time you are in Doncaster. My team are great and Jane is a very talented listener - a rare skill indeed these days. I am very... More 

Doncaster, Australia
1 review
Reviewed 2 weeks ago

words cant even describe the disappointment in this complex. Unprofessional, not helpful, rude, dirty rooms, no toilet paper had to buy my own, rude staff, manager was rude on the phone while making a complaint,

Review collected in partnership with this hotel

Helpful?
Thank nadiac690
KimBates, Owner at Quest Doncaster Serviced Apartments, responded to this review

Hi nadiac690. Thank you for your review and I really did enjoy our chat the other day. I have actually listened back to the call to review it for training purposes and I am still trying to ascertain how I was rude to you. However, as your perception is that I was rude then I apologise as your perception is... More 

Melbourne, Australia
1 review
Reviewed 2 weeks ago

Very unprofessional. The projector was not set up properly for a Saturday morning presentation resulting in a 30-50 minute delay to the start of the lecture. Property unable to accommodate catering needs so had to source external venue.

Review collected in partnership with this hotel

Helpful?
Thank J7543MWdebbie
KimBates, Owner at Quest Doncaster Serviced Apartments, responded to this review

Hi J7543MWdebbie, Thank you for your review and for taking the time to provide it. Our conference facilities are very popular and well equipped. We try to anticipate all of the needs of our conference guests however when specialist equipment, such as specialist connections for laptops, is required and not requested prior to an event it can be difficult to... More 

Gold Coast, Australia
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

Stayed in the Quest Doncaster for a week for business... Very comfortable room, with everything I could need. Lounge, dining table, kitchenette with microwave and cooktop, and a large KS bed. Bathroom was a good size with full walk-in shower. The room was clean and well maintained, and the area was quiet with very little street noise.

Helpful?
1 Thank Matthew W
KimBates, Owner at Quest Doncaster Serviced Apartments, responded to this review

Thank you Matthew W for taking the time to provide your lovely review. I really appreciate that you have done so. We love how quiet our property is and our House Keeping team take great pride in their work. We look forward to welcoming you back to Quest Doncaster. Kind Regards, Kim Bates Franchisee More 

Melbourne, Australia
1 review
Reviewed 3 weeks ago

The staff were excellent, facility very clean and the location ideal for our stay. Beds were comfortable, bathrooms very clean. The availability of a restaurant at the neighbouring hotel was great for meals. Parking was adequate.

Review collected in partnership with this hotel

Helpful?
Thank O3235YMpeterh
KimBates, Owner at Quest Doncaster Serviced Apartments, responded to this review

Thank you 03235Mpeterh for taking the time to provide us with your lovely review. I am so pleased that you found the staff to be excellent. They truly are a great team. I love how comfortable our beds are and our housekeeping team take great pride in their work. It certainly is a bonus that the Doncaster Hotel is able... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Set amidst peaceful and established gardens, Quest Doncaster is located within easy access to Melbourne's eastern suburbs and CBD. The tranquil greenery allows for both our leisure and corporate guests to experience peace and quiet whilst relaxing in comfort and privacy. Our newly refurbished 35 room property provides studio apartments, one bedroom apartments and two bedroom apartments each featuring kitchenettes. These modern fully serviced apartments have all the comforts of home, and are the perfect accommodation choice for guests travelling for a day, a week or months. ... more   less 

Additional Information about Quest Doncaster Serviced Apartments

Address: 855 Doncaster Rd, Doncaster, Manningham, Victoria 3108, Australia
Region: Australia > Victoria > Greater Melbourne > Manningham > Doncaster
Price Range: $152 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quest Doncaster Serviced Apartments 3.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Quest Doncaster Serviced Apartments Victoria
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Questions & Answers

Questions? Get answers from Quest Doncaster Serviced Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a ground floor room with an adjoining door”
 of 5 bubbles charlotter680, 31 Aug 2016 | Read review
“The garden rooms are very quiet”
 of 5 bubbles AucklandBruce, 17 May 2016 | Read review
“we where in room 5, it was slightly noisy at about ten for less then 10 minutes, otherwise it was quiet.”
 of 5 bubbles dachshundlover2015, 20 Mar 2016 | Read review
“Ground floor rooms on north side are nice and quiet.”
 of 5 bubbles AnhXanh, 5 Jan 2016 | Read review
“Ask for a room without an interconnecting door”
 of 5 bubbles victoriabitter67, 8 Dec 2015 | Read review
5 of 5
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