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Peppers Manor House
Kater Road, Sutton Forest, New South Wales 2577 Australia
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Avg. AU$171 /night, 3/23 - 3/24
AU$2,198
per night
AU$1,184
per night
AU$169
per night
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About
#1 of 1 hotels in Sutton Forest
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Peppers Manor House is set on a beautiful Southern Highlands estate and provides an experience of life and leisure at one of Australia's grand country houses. Built in 1926, the house was originally home to the Katers, a pioneering grazing family, and has retained its original country charm. During winter, an open fire burns continually in the Great Hall and in summer meals are served in a leafy courtyard with drinks by the pool. Wake up refreshed and enjoy the views of the estate from your elegantly appointed room or suite. The setting is tranquil, the decor charmingly luxe. Highland Queen Rooms, Highland King Rooms, Garden Wing Deluxe, Garden Wing Suites and the Elizabeth Broughton Suite (in the original master bedroom), form part of the historic home, with an adjacent Garden Wing taking full advantage of the country views.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Badminton
Game room
Taxi service
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Golf course
Tennis court
Billiards
Board games / puzzles
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Air conditioning
Room service
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Business
Languages Spoken
English
Location
Kater Road, Sutton Forest, New South Wales 2577 Australia
Getting there
59 Restaurants
within 10 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
A wonderful 3 days exploring the Southern Highlands from the most comfortable cosy and inviting accommodation - Peppers Manor House. Our garden room had a beautiful view over the property. It was a quiet retreat with great design features, a comfortable bed, seating area by the window, heating, and a large bathroom with bath and shower. We enjoyed breakfast each day in Katers and also treated ourselves to a sumptuous dinner one evening. Tip they have a great mid week special of 2 or 3 courses with a glass of wine which is great value. There are a number of quiet seating areas with open fires and you can enjoy a drink. The Broughton golf Course is next door if golf is your game and you are central to Sutton forest, Moss vale Bundanoon and Bowral
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A truly stunning county retreat which is so private, peaceful and serene, but nice and close to the wonderfull Moss Vale, Berrima and Bowral townships.
Highly recommended to those looking for something that is like staying in a grand manor somewhere in the UK. We have done exactly that, and prefer the Manor House.
This is not a Gold Coast tacky resort, it’s a grand old estate dating back approximately 140 years with lots of character, a warm atmosphere and the staff are very personable and passionate about the service they provide to guests.
The grounds are breathtaking and wonderfully manicured with many large mature trees that add to the great and grand country manor feeling. And there’s a golf course that’s part of the estate.
Highly recommended to those looking for something that is like staying in a grand manor somewhere in the UK. We have done exactly that, and prefer the Manor House.
This is not a Gold Coast tacky resort, it’s a grand old estate dating back approximately 140 years with lots of character, a warm atmosphere and the staff are very personable and passionate about the service they provide to guests.
The grounds are breathtaking and wonderfully manicured with many large mature trees that add to the great and grand country manor feeling. And there’s a golf course that’s part of the estate.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My partner and I enjoyed our stay very much. Beautiful gardens and grounds to walk around, wonderful spaces to enjoy activities in a somewhat private manner due to the many rooms of the many providing many cosy little nooks filled with different things to do. A full equipped bar tucked away and too many fireplaces to count.
We were a little disappointed with aspects of service regarding bathroom cleaning and availability on the phone, but on a whole we were happy. For instance, the restaurant staff were very friendly and hospitable, as one the man in front desk upon checkin.
To top it off, we were lucky enough to wake up to a market on our doorstep during one day of our stay, with lovely music, cakes, snacks, and more.
Thank you for a delightful getaway.
We were a little disappointed with aspects of service regarding bathroom cleaning and availability on the phone, but on a whole we were happy. For instance, the restaurant staff were very friendly and hospitable, as one the man in front desk upon checkin.
To top it off, we were lucky enough to wake up to a market on our doorstep during one day of our stay, with lovely music, cakes, snacks, and more.
Thank you for a delightful getaway.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at the peppers manor house for 1 night with my elderly mother the area was lovely and historic. Our room was quite small but you get what you pay for we had room service and the food was average not bad not the best the bed was comfy pillows a bit firm. In the morning we went to the restaurant had Waffles and a pastry the waffles were cold ? And hard put the pastry was good! I would probably not stay here again if I had to but it wasn’t the worst
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kellie Stapleton, General Manager at Peppers Manor House
Responded 28 July 2024
Thank you for taking the time the share your recent stay at Peppers Manor House. I am sorry that your food was average, and the pastries were cold. I will share your feedback with our Executive Chef and work on ways to improve our offering. Thank you again for allowing us to perform at our best. Warm regards Kellie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having stayed in a Garden Wing room about 3 years ago and having a wonderful buffet breakfast and fine dining dinner experience, we were excited about our next visit. All the staff were still wearing masks despite no Covid in NSW and no other venue in the area doing this. NSW Health has even relaxed their requirements for health care staff weeks ago. Why is Peppers still requiring this? It reallly impacts the sense of a weekend away from a hectic working life. ( I am a frontline health care worker!) This time we stayed in the Highland King which was clean and spacious but lacked privacy. The connecting door to the next room has no sound barrier so we could hear normal level conversations, the TV as well as each toilet and shower visit. I had asked if Peppers does a hamper, flowers or some type of gift basket for arrival as we had this last visit but nothing available. We booked our Friday night meal and found a very limited Club style menu at fine dining prices with no specials. Every offering was basic grill/fry meat with chips, salad or vegetables. The food was very standard - my barramundi which was not seasoned, was poorly cooked and slapped on the plate with a very ordinary salad and frozen chips for $39! My partner's burger was very standard with chips and cost a whopping $29. We were offered salt and pepper in single paper sachets, we were wondering why you couldn't just put some salt and pepper into small finger bowls or wipe over regular salt and pepper mills. The masked staff even got our bill mixed up. The dining room was cold, echoed and lacked ambience. We should have gone to the local Club and would have got better food and menu selection! Restaurant Staff were pleasant but not engaging. Why is Peppers still having a 'limited Covid menu' when every other venue, cafe and restaurant in town is back to normal? We decided not to have breakfast in the morning but rather venture to Bowral. Had a wonderful brunch at South Hill Kitchen and amazing fine dining meal experience at similar prices to Katers at Onesta Cucina in Bowral. We then had a lovely brunch at The Exeter General Store on Sunday. All these places had full menus and amazing coffee and meal experiences. The Peppers grounds are lovely and well maintained. I will not return and will tell others not to go until Pepper's improves their standards. Despite all this we had a lovely stay in the Southern Highlands.
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Date of stay: March 2021
Location
Service
Sleep Quality
Room Tip: Do not choose Highland King or Queen, go for Garden Wing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kellie Stapleton, General Manager at Peppers Manor House
Responded 24 Mar 2021
Dear Katrina Thank you for sharing your recent stay at Peppers Manor House, we are pleased you enjoyed the Southern Highlands. We will work on ways to improve our Food and Beverage Offering. We are deeply sorry that your stay was disappointing. We will improve our standards. Sincerely Kellie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved the gardens and ambience of the main house. Agree with everyone's observation that it is looking very tired. Brekky however was delicious. Well worth going down for. If you sleep in and arrive at 9:15 then your expectations might be different. Get up and go down! Dinner was also very delicious even with a limited menu for Easter. We loved the Easter experience as we got chocolate and jam in the room. Bathroom ablutions was of good quality and the fireplaces were very inviting. Only thing I would change is putting skylights in the hillside rooms to allow light when you need to close the curtains.
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: Food in the surrounding town of Moss Vale and Sutton Forrest(Inn) were really good. Make sure you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kellie Stapleton, General Manager at Peppers Manor House
Responded 28 Apr 2022
Thank you for taking the time to share your recent stay at Peppers Manor House. We are pleased you enjoyed your stay over Easter. Thank you for your constructive feedback, we are currently working through a modernisation program of our accommodation rooms and public spaces. We look forward to sharing the upgrades with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I paid 395AUD for a room (15) and it absolutely stunk of musky damp water damage.
However the staffer on the reception quickly moved me to room 32 in the garden wing, not what I paid for but who cares as it was dry and didn’t smell.
I honestly thought I was going to have an asthma attack in room 15. This is a genuine health risk and I encourage the owners of this gorgeous facility to shut down the rooms that have clearly been water damaged and fix them, nothing wrong with a little duty of care here Peppers people.
I’d also totally discourage anyone staying in that side of the manor, it’s deplorable at best, rather stay in the garden wing, it’s a bit noisy through the walls, as my amorous young neighbours demonstrated on my stay, but it’s very clean and tidy, although it’s absolutely not worth 395AUD however, if it were 250AUD, that’s probably a fairer price. I guess you are paying for the gardens and the upkeep of the manor, so it’s a tough one.
The actual manor house is fabulous and the gardens are stunning and extremely relaxing after a long drive from Melbourne.
Restaurant was great, fast and the barramundi was absolutely delicious. Sorry for being a bit tough with my review readers, it is a beautiful place and worth a visit, it just needs a lot of work done urgently, so buyer beware.
However the staffer on the reception quickly moved me to room 32 in the garden wing, not what I paid for but who cares as it was dry and didn’t smell.
I honestly thought I was going to have an asthma attack in room 15. This is a genuine health risk and I encourage the owners of this gorgeous facility to shut down the rooms that have clearly been water damaged and fix them, nothing wrong with a little duty of care here Peppers people.
I’d also totally discourage anyone staying in that side of the manor, it’s deplorable at best, rather stay in the garden wing, it’s a bit noisy through the walls, as my amorous young neighbours demonstrated on my stay, but it’s very clean and tidy, although it’s absolutely not worth 395AUD however, if it were 250AUD, that’s probably a fairer price. I guess you are paying for the gardens and the upkeep of the manor, so it’s a tough one.
The actual manor house is fabulous and the gardens are stunning and extremely relaxing after a long drive from Melbourne.
Restaurant was great, fast and the barramundi was absolutely delicious. Sorry for being a bit tough with my review readers, it is a beautiful place and worth a visit, it just needs a lot of work done urgently, so buyer beware.
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Date of stay: March 2022Trip type: Travelled solo
Room Tip: Ask to stay in the garden wing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kellie Stapleton, General Manager at Peppers Manor House
Responded 29 Mar 2022
Thank you for taking the time to share your recent stay at Peppers Manor House. I am sorry to hear that room 15 was musty. I am pleased that our team acted swiftly and moved you to another room. With the recent floods it has been a challenge to keep all areas dry. Thank you for your comments regarding our gardens, restaurant and property, I shall share all feedback with our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for the weekend at this "Manor House" which looks lovely in pictures but is very run-down and needs a good re-fresh. Unfortunately they still charge 5 star prices, but the whole experience is anything but 5 star.
Starting with the arrival, there is little or no welcome. The front door of the Reception area is closed which feels very unwelcoming. The room was tired, loose fittings in the bathroom, furniture was old and didn't match.The room and furnishings looked like they could do with a good steam clean. When we asked the reception what they would recommend for us to see and do in the area, they offered very little information and had only one brochure which wasn't really that helpful. The restaurant was so so. After an extremely windy day the day/night before, at breakfast no-one had bothered to sweep the entry in front of the restaurant which meant all the dirt and leaves was walked into the restaurant by guests as they arrived. It was rather a mess. They seemed short staffed, were not that friendly and the food was average. They also do not clear tables when you are finished eating until you leave, so you're sitting there with dirty plates. Plates could be cleared so you can finish your meal with coffee/tea at a clean table. The furniture in the restaurant is old/rickety with dirty seat cushions. Again the furniture generally looks old and mismatched. Certainly not 5 star. Breakfast is not included in your room rate. On a positive note, the Manor House is set in beautiful grounds with lovely trees and garden area which made it a serene location. Let's just say the outside far outweighed the inside. Would I stay there again? Not unless there were vast improvements. Would I recommend it? If someone was willing to stay at a 3 star property with 5 star prices and they knew what they were getting, possibly, but only for the setting. I had always heard Peppers had a very good reputation, but this stay definitely fell short of expectation.
Starting with the arrival, there is little or no welcome. The front door of the Reception area is closed which feels very unwelcoming. The room was tired, loose fittings in the bathroom, furniture was old and didn't match.The room and furnishings looked like they could do with a good steam clean. When we asked the reception what they would recommend for us to see and do in the area, they offered very little information and had only one brochure which wasn't really that helpful. The restaurant was so so. After an extremely windy day the day/night before, at breakfast no-one had bothered to sweep the entry in front of the restaurant which meant all the dirt and leaves was walked into the restaurant by guests as they arrived. It was rather a mess. They seemed short staffed, were not that friendly and the food was average. They also do not clear tables when you are finished eating until you leave, so you're sitting there with dirty plates. Plates could be cleared so you can finish your meal with coffee/tea at a clean table. The furniture in the restaurant is old/rickety with dirty seat cushions. Again the furniture generally looks old and mismatched. Certainly not 5 star. Breakfast is not included in your room rate. On a positive note, the Manor House is set in beautiful grounds with lovely trees and garden area which made it a serene location. Let's just say the outside far outweighed the inside. Would I stay there again? Not unless there were vast improvements. Would I recommend it? If someone was willing to stay at a 3 star property with 5 star prices and they knew what they were getting, possibly, but only for the setting. I had always heard Peppers had a very good reputation, but this stay definitely fell short of expectation.
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Date of stay: April 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kellie Stapleton, General Manager at Peppers Manor House
Responded 17 Apr 2021
Thank you for taking the time to share your recent stay at Peppers Manor House. We are sorry to hear that your stay was below your expectations, I will talk to the team about their arrival welcome and ensure we check the fittings in each room. I will also check on our Southern Highlands brochure to ensure we have plenty available for our guests. Thank you for bringing your concerns to our attention and allowing us to perform at our best. Sincerely Kellie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peppers never disappoints, open fires good service clean rooms and big bath tubs for the cold nights. Erinn and the women in the bar area know their job. Plus this property hosts the best Golf course in NSW Mt Broughton
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: any of the rooms are good
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A very warm and comfortable to stay and play golf or visit the attractions of the Southern Highlands
We stayed with a group of friends in July. Everyone was most impressed with the hotel and the helpfulness and friendliness of all the staff and the quality of the food and wines
The restaurant was very accommodating with our special requests and the service was excellent
The rooms are large and modern and well heated. The magnificent baronial lounge room with a great open fire was just perfect for our winter stay, especially after a round of golf on the magnificent adjoining Mount Broughton course.
The restaurant was very accommodating with our special requests and the service was excellent
The rooms are large and modern and well heated. The magnificent baronial lounge room with a great open fire was just perfect for our winter stay, especially after a round of golf on the magnificent adjoining Mount Broughton course.
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Date of stay: June 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kellie Stapleton, General Manager at Peppers Manor House
Responded 30 July 2023
Thank you so much for your lovely feedback, our team will be thrilled. Warm regards Kellie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I didn't see any drinks being served at the pool and I didn't notice any heating but hopefully one of the staff can answer definitely.
Manor House has a magnificent restaurant, the food is fantastic.
No dogs are allowed unless they are a guidance assistant dog for the visually impaired.
"The garden suite is great as you get more space - separate bedroom and lounge with a table (a bit pricey though)"Read full review
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PRICE RANGE
AU$171 - AU$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
peppers manor house hotel sutton forest, peppers manor hotel
LOCATION
AustraliaNew South WalesSouthern HighlandsSutton Forest
NUMBER OF ROOMS
43
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Peppers Manor House
Which popular attractions are close to Peppers Manor House?
Nearby attractions include Red Cow Farm - Open Garden (3.1 km), ImaginArta - the Australian Puppet Centre Inc (2.5 km), and Nest & Burrow (3.3 km).
What are some of the property amenities at Peppers Manor House?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Peppers Manor House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Peppers Manor House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Peppers Manor House?
Conveniently located restaurants include Il Pranzo, Exeter General Store, and Katers Restaurant.
Are there opportunities to exercise at Peppers Manor House?
Yes, guests have access to a pool during their stay.
Does Peppers Manor House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Peppers Manor House?
Many travellers enjoy visiting Retford Park (13.3 km) and Mittagong Mushroom Tunnel (14.7 km).
Is Peppers Manor House accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.