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Extended Stay America - Los Angeles - Valencia

Booking.comUSD 112*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 123*
USD 112*
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USD 123*
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Extended Stay America - Los Angeles - Valencia
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104 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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Manteca, California
Reviewed 2 weeks ago

The hotel was older and showed, but the customer service of the staff made up for it. They were always smiling and very helpful with any request we had. And we couldn't have been happier with the great price!

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Helpful?
Thank PicturePerfect209
00esa, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Thank you for choosing to stay at Extended Stay America - Los Angeles - Valencia. We are delighted to know you enjoyed the service provided by our staff and that you liked our affordable rates. I will be sure to share your compliments with my entire team for a job well done! We appreciate your business and look forward to...

Colorado
Reviewed 23 January 2017

I have stayed her 3 times. Last stay was 12/16. Here is my conclusion : I tell myself every time " Good rate, good location, bring the Lysol ! " But this is my last stay, as my husband put his foot down...and said we will not be returning. Ha! BUT...Hey, if you have a large group of people and...

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Helpful?
Thank banana61
00esa, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Thank you for being a loyal guest to our hotel. While there are many positive aspects of your visit with us, we clearly have some work to do to meet your expectations in the cleanliness of our suites. I will continue to work with our housekeeping team to ensure we are meeting our companies high standards. We do hope you...

Reviewed 3 January 2017

The room is clean, water pressure is good. The heating unit in this room exmits excessive amount of dusts into the room. Free breakfast in this hotel is nothing more than a cup of coffee and a snack bar. No juices of any kind nor spring water are provided. When I asked the clerk for a spring water instead of...

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Helpful?
Thank Cy S
00esa, Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Thank you for staying with us. While we are glad you found your room to be clean, we are sorry our amenities and facilities did not meet your expectations. We value our guests and their recommendations, and we sincerely hope that you will consider staying with us again. Sincerely, General Manager

Reviewed 22 October 2016 via mobile

The hotel seems to be smaller and in need of upgrades, but overall they were kept clean & the staff really stood out in my mind as being unusually sweet & helpful. During the times they were at max capacity during the fire, they not only managed to keep breakfast full for everyone, but they left it out longer to...

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Helpful?
Thank Ashlan B
00esa, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Thank you for evaluating your stay at Extended Stay America - Los Angeles – Valencia. It was a pleasure to read your review, especially that our hospitality surpassed your expectations. Our goal is to provide the highest levels of service so you will visit often and recommend us to others. I will share your compliments with my team. Thanks for...

Las Vegas, Nevada
Reviewed 17 September 2016

If anyone needs a recommendation for a great hotel when going to six flags, this is the greatest place. Such excellent customer service since we have arrived! When we first arrived there was a mishap with our reservation and their system so they gave us a bottom level and took $70 off our original rates! Originally we would have paid...

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Helpful?
Thank brittanyhove
00esa, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Thank you for sharing your experience at Extended Stay America - Los Angeles - Valencia. It is nice to know that you liked our welcoming associates, especially Jessica. We will share your kind feedback with her. We also appreciate your nice comments regarding our location and your spacious accommodation. Thank you for recommending our hotel, and we look forward to...

Hayward, California
Reviewed 11 August 2016 via mobile

My last stay (I stay once a month) was a nightmare and but I used to live nearby, literally was never going to stay again but the management has changed and it is clean, organized and comfortable once again. 100% turnaround .Mr. Islam the manager has taken it from a 2 to a 10 in a month Give it another...

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Helpful?
Thank czechmom2015
00esa, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Los Angeles - Valencia. It's so nice to read how much you enjoyed your stay, and we are happy you were impressed with our service, suites and our amenities. Thank you again for being our guest, and we look...

Pinole, California
Reviewed 3 August 2016

This hotel is poorly maintained -- we had no wifi (staff couldn't figure out the appropriate passcode) and there was no shower curtain (and the front desk clerk argued with me about it). Staff was very unwelcoming when we checked in and the room was one of the worst looking rooms I've ever experienced. The rate charged was exorbitant considering...

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Helpful?
Thank KayintheBay
00esa, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Thank you for the feedback about your stay at our hotel. We are sorry to hear there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with department leaders and staff members to improve our guest experience. We apologize for the staffs less than hospitable behavior. We appreciate your comments as they...

Omaha, Nebraska
Reviewed 31 July 2016

Filthy room, no tv remote, and broken toilet. Staff was very friendly, however. We cancelled the remainder of our reservation and moved to another hotel, and we did not have any problem doing that...again, very friendly people at the front desk.

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Helpful?
Thank john8322016
00esa, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Although difficult to hear, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance issues in your suite. We have a duty to follow the processes in place to ensure each guest suite is well maintained. Thank you for bringing these issues to our...

Reviewed 24 July 2016

With Extended Stay Perks, this hotel is an even better value. Staff is friendly. If you are looking for a hotel close to Magic Mountain, this is it!! Straight shot up The Old Road...never once had a problem with traffic. Lots of food and stores in area. Only downside are the pillows.

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Helpful?
Thank Bill C
00esa, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Thank you for being an Extended Perks Rewards member and for providing feedback on your stay at Extended Stay America - Los Angeles – Valencia. We are glad you found us to be of a great value and appreciate your compliment about our staff. We also appreciate your comments about our location, and we are happy it worked out well...

Palm Springs
Reviewed 2 July 2016

This hotel stay was significantly better priced than 2 neighboring hotels. The trade-off was a more minimal breakfast and no hair dryer in the room. The difference in price was well worth that. The room and hotel lobby were up-to-date and nicely furnished. My room was very quiet and service was very good.

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Helpful?
Thank nansmith07
00esa, General Manager at Extended Stay America - Los Angeles - Valencia, responded to this review

Thank you for the great review! We are delighted that you loved our property, the great value we offer for the price and your accommodation along with the professional service that we offered. Thanks again for being our guest at Extended Stay America - Los Angeles - Valencia, and we hope to see you again soon! Sincerely, General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Los Angeles - Valencia

Address: 24940 West Pico Canyon Road, Stevenson Ranch, Santa Clarita, CA 91381
Region: United States > California > Santa Clarita > Stevenson Ranch
Price Range: $143 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Valencia 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stayamerica Los Angeles - Valencia Hotel Stevenson Ranch
Stevenson Ranch Extended Stay
Extended Stay Stevenson Ranch
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Questions & Answers

Questions? Get answers from Extended Stay America - Los Angeles - Valencia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rate charged was mid-range, however, the amenities made it a base-budget hotel.”
KayintheBay, 3 Aug 2016 | Read review
“Great locale if going to Magic Mountain”
J5137AUbillc, 23 Jul 2016 | Read review
“Other Yelp reviews stated some rooms can be noisy (outside traffic). Mine was not noisy at all.”
nansmith07, 2 Jul 2016 | Read review
“Get a room on the top floor or you will hear everything happening above you.”
  • How hard is it to replace a gross faucet?
  • After the weekly
348kelleyy, 4 Jun 2016 | Read review
“I had 320 which was an awesome room on the north end with windows on both sides and nice views!”
ScottBalanda, 22 Mar 2016 | Read review
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Prices are for 1 room, 2 adults
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