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Puerto Nuevo Baja Hotel & Villas

381 reviews
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Traveller (217)
Room & Suite (204)
Pool & Beach (125)
Overview
  • Excellent34%
  • Very good17%
  • Average11%
  • Poor18%
  • Terrible20%
Travellers talk about
Public Wifi
Free Parking
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Suites
3.0 Star Hotel
All hotel details
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Reviews (381)Write a Review
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All reviewslobster villagebeautiful viewwedding coordinatoroutdoor poolbaja californiarosarito beachspiral staircaselobster restaurantssunday brunchdouble roomfew stepshorse showsound of the wavesdelicious foodrecommend this placegreat weekendocean
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1 - 5 of 269 reviews
Reviewed 13 December 2017

We stayed in a "2nd Floor Villa" which was moderately priced and had a direct ocean view. The room was clean, and well appointed. I would call it a standard mexico hotel, nothing luxury though. Every person on staff was super helpful and friendly even...More

1  Thank Matthew M
Response from Mary P, Director de Relaciones con Clientes at Puerto Nuevo Baja Hotel & VillasResponded 27 December 2017

Hi! :) Thank you for sharing your experience, the new port team appreciates your opinion, especially Angela. We are happy to read that you enjoyed your stay. It is very important for us. We will continue to strive to provide an excellent service. Greetings.

Reviewed 24 November 2017

Jesus Alberto was very friendly and helpful when I called in to make a reservation. Excellent customer service is always appreciated! Thank you!!! Our family trips to puerto nuevo hotel & villas are always very pleasant and it helps that the staff is inviting.

Thank Maria T
Response from Mary P, Director de Relaciones con Clientes at Puerto Nuevo Baja Hotel & VillasResponded 6 December 2017

Hi! :) Thanks for sharing your experience with us. We appreciate the comment, is very important, it help us to keep improve. Regards!

Reviewed 12 November 2017 via mobile

It's the only hotel in Puerto Nuevo, it's pretty huge with regular rooms and villas. Outdoor and indoor pool, has a very large playground and basketball, tennis, and volleyball courts. Restaurant, Bar Lounge, and spa. The rooms are dated but clean and has safe parking...More

Thank Joe G
Response from Mary P, Director de Relaciones con Clientes at Puerto Nuevo Baja Hotel & VillasResponded 6 December 2017

Hi! :) Thanks for sharing your experience with us. We appreciate the comment, it help us to improve. we hope your come back soon :D

Reviewed 11 November 2017 via mobile

Thank you Alberto for your good phone service getting reservations it took alot of patience from your side!!! me and my family appreciate it. And can't wait to get there.☺☺☺☺☺☺☺☺☺☺👍. Also my husband wants to say Thank you. To Alberto Gallardo!!!

Thank Katie R
Response from Mary P, Director de Relaciones con Clientes at Puerto Nuevo Baja Hotel & VillasResponded 6 December 2017

Hi! :) Thanks for comment. Later can share your stay experience with us too. it help us to improve. Regards!

Reviewed 29 October 2017

The location is quite remote and there are no markets close by. unless you drive to Rosarito where there is a grocery store (15 min away). We stayed for 2 nights and found it helpful to drive to the grocery store for basics like: snacks,...More

Thank Susie S
Response from Mary P, Director de Relaciones con Clientes at Puerto Nuevo Baja Hotel & VillasResponded 6 December 2017

Hi! :) Thanks for sharing your experience with us. it help us to improve and make tips for future guest. Regards!

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
USD 81 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 81 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (217)
Room & Suite (204)
Pool & Beach (125)
Dining (64)
Amenities (90)
Family and Play Areas (11)
Questions & Answers
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the R
15 December 2017|
AnswerShow all 3 answers
Response from Martha Z | Reviewed this property |
Although the Manager here was really rude, I will answer your question. The 2 bedroom villa we stayed in had 1 bedroom downstairs and the second bedroom upstairs. It’s like a townhome, yes you have privacy in your rooms. Ask... More
1
Vote
RoundupLakeTappsWA
23 July 2017|
AnswerShow all 5 answers
Response from Techwar | Reviewed this property |
Car Rental, Since you have to cross a border and you there are no super markets near by, and to get around it is a long drive usually. Uber can make the trip but it will cost you, you can take an Uber from the airport and... More
0
Votes
lnatibarra
21 June 2017|
AnswerShow all 2 answers
Response from Mary P | Property representative | Reviewed this property |
Hi, you can call us USA Toll free 011 52 (661) 614 1488
0
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Room Tips
"Not all rooms have an ocean view, I would make sure and cal to confirm before you book."
Read review
"Villas are nicer but lots of stairs!"
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"Go for the villas, is worth"
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"You may want to inspect the rooms before booking! Good luck"
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