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Hotel Playa Coco

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Hotel Playa Coco
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1,832 Reviews from our TripAdvisor Community

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Showing 1,290: English reviews
Chateauguay, Canada
Reviewed 3 days ago NEW

The room was huge as was the bathroom ...we were on the 3rd floor facing the gardens...very nice....very close to the beach..a good part of the beach was very rocky at the water's edge for about 10 feet ..hard to get into the ocean...you have to walk down towards the bar to enter the water on the sand. The food...

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Helpful?
2Thank btatro
General M, Director General at Hotel Playa Coco, responded to this review

Dear btatro, We are so glad to know you have been so pleased with our facilities and services. You certainly know now what to expect and what can we offer. Getting to know you have encountered our hotel to be so good is very encouraging for all of us. Thank you for every compliment, thank you for taking the time...

Toronto, Canada
Reviewed 3 days ago NEW

Just returned from our third trip to this resort this year. The flight was early under 3 hours both ways, breeze through Customs and at the Hotel after one stop. The Hotel is under renovations but this does not affect your stay, we were in Building two, second floor as requested, nicely renovated room with welcome back note and rum...

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Helpful?
2Thank crannie
General M, Director General at Hotel Playa Coco, responded to this review

Dear crannie, I want to thank you for taking the time to share all your comments about your experience at Playa Coco Hotel with future customers. I am so glad to know you have so much enjoyed your time with us. Do not worry because we will let our staff know about your cheering and positive comments. We know they...

mississauga ontario
Reviewed 4 days ago NEW

we have been there from the 16 to the 30 of November I can say that this is the best place we have been in Cuba. The staff, the food, the beach and overall it is really really good. Rifht now there are a lot of renovations going on when it will all be finished it will be really amazing....

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4Thank adriana192
General M, Director General at Hotel Playa Coco, responded to this review

Dear adriana192, Thanks a lot for taking the time to post your comments on this important website. What a great honor to know we were good enough to make you feel satisfied at the hotel while vacationing. We are already eager to welcome you again! Thank you very much for praising so much our facilities and services. We are more...

Sorel, Quebec, Canada
Reviewed 4 days ago NEW

So after a few times to Cuba we have found where we will be staying next time we go.Staff is so helpful,want to thank Yoslen Hernandas for his help who works at the front desk.Lilily who does evening shift at the buffet she one of the most welcoming and beautiful smiles,and all the other staff who are always their for...

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2Thank 64b65mjb35
General M, Director General at Hotel Playa Coco, responded to this review

Dear 64b65mjb35, Thank you very much for posting the experiences of your vacations at Playa Coco Hotel, it is always a pleasure to know that our guests are going home totally satisfied and wishing to come back to the hotel. I really hope to see you again in the future!Thank you again! Kind regards, General manager Playa Coco Hotel

Reviewed 6 days ago NEW

I stayed at Hotel Playa in early 2016 and I will be going back with my husband and children in January 2017. It is like going home! I really connected with the people there and this is not typical of my travels. I was made to feel special and staff genuinely want to meet my family. I enjoyed the entrainement-...

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13Thank Sarah D
General M, Director General at Hotel Playa Coco, responded to this review

Dear Sharleen P, On behalf of all the people that works at Playa Coco Hotel, I would like to say thank you for the opinions you have written on tripadvisor page, they encourage us to work harder and to improve our work to make all our guests to go home satisfied! thank you once again! Kind regards, General manager Playa...

Toronto, Canada
Reviewed 6 days ago NEW

I booked here because it is a smaller resort. I was very happy with the service and everything that was included. I could get a massage on the beach or at the spa… both masseuse and masseur are very professional. The food is good, the beach is nice and the rooms are clean. Everyone makes you feel welcome and important....

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5Thank Jilace
General M, Director General at Hotel Playa Coco, responded to this review

Dear Jilace, Thank you for being part of our big family at Pla ya Coco Hotel! i am really proud of all the staff that works here because they work really hard to make our guests go home satisfied! I hope to see you again at the hotel in the future! Kind regards, General manager Playa Coco Hotel

Reviewed 1 week ago via mobile

Only complaint: mosquitoes. Otherwise, the staff was great, food was great, facilities were great. The entertainment staff we met while we were there were amazing. They truly make you feel like part of the cayo coco family. Our favourites were luishy and minion... our trip would not have been the same without them. They went above and beyond to make...

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6Thank juana g
General M, Director General at Hotel Playa Coco, responded to this review

Dear juana g, Thanks a lot for taking the time to post your comments on this important website. What a great honor to know we were good enough to make you feel satisfied at the hotel while vacationing. We are already eager to welcome you again! Thank you very much for praising so much our facilities and services. We are...

Toronto, Canada
Reviewed 1 week ago via mobile

Our trip to hotel playa coco was very nice. We were warmly greeted by George the lobby bartender with these delicious green drinks... great way to begin our vacation. All of our room requests were honoured and we were swiftly transported to our room in 3104. Our room was equipped with an extra cot for our third friend.We had a...

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3Thank Angie G
General M, Director General at Hotel Playa Coco, responded to this review

Dear Angie G, Thank you very much for your review and for so generously commenting on your stay with us. It is amazing to read you have had a great time! You can assure we have shared all your remarks with the staff; we know they make the difference with their outstanding service and truly appreciate they influence that much...

Guayaquil, Ecuador
Reviewed 1 week ago via mobile

It'smy third visit in two years and as they say"they keep me coming back for more". This time, among other things, I had a special dinner in the main kitchen along with some other guests, who like me, feel at home in this beautiful place.

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6Thank egh291
General M, Director General at Hotel Playa Coco, responded to this review

Dear egh291, Thank you so much for your honest review. We appreciate your comments and compliments. Thank you so much for every time you have taken to review us, getting to know the opinion of our customers makes us feel like we can move on the right direction. Your family at Playa Coco Hotel is already looking forward to seeing...

Miramichi, Canada
Reviewed 1 week ago

We stayed at this spot after reading the reviews here as there were no negative reviews since the renovations around August. This is our second visit to Cuba, first to Cayo Coco. We arrived Nov 14th 2016 and left the 21st. Ill try to give as honest a review as possible for other people to make a decision. I won’t...

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Helpful?
7Thank jamescanada381
General M, Director General at Hotel Playa Coco, responded to this review

Dear jamescanada381, I am so glad to read your comments and share them with our team! Thank you very much for your review. We are very happy to know we have been up to your expectations during your vacations at Playa Coco Hotel, our guests' opinions are the ones that allow our daily improvement, that's why I really appreciate that...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Hotel Playa Coco

Address: Carretera Cayo Guillermo, Cayo Coco, Moron | Jardines del Rey, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $197 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Playa Coco 4*
Number of rooms: 307
Also Known As:
Oasis Playa Coco Cayo
Playa Coco
Oasis Playa Coco Hotel Cayo
Hotel Style:
#7 On the Beach Hotel in Cayo Coco
#9 Luxury Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Playa Coco staff and other travellers.
356 questions
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Toronto, Canada

See all questions (356)

Questions? Get answers from Hotel Playa Coco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay in the building close to the main entrance..it's near everything”
 of 5 bubbles btatro, 3 Dec 2016 | Read review
“rooms numbered 2 are closer to the pool, 3 closer to the beach”
 of 5 bubbles adriana192, 2 Dec 2016 | Read review
“block 4 and 5 we like right by the beach and quiet”
 of 5 bubbles 64b65mjb35, 2 Dec 2016 | Read review
“I always ask for a renovated room wherever I go.”
 of 5 bubbles Jilace, 30 Nov 2016 | Read review
“Super views”
 of 5 bubbles edwarddubrowski, 19 Nov 2016 | Read review
5 of 5