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we were there just after they reopened after the devastating hurricane . It was so amazing to see how they recovered, really they did miracles. There are a lot of things that need to be renovated, but they are really working very hard to prepare...More
7th trip. I was a little worried we wouldn't have "our" hotel to go to because of Irma - happily it all worked out. I must say I was amazed at how well and quickly the staff and management were getting things done.
A family vacation turned horror story but the wait staff, friendly Cubans and WestJet were incredible! The resort itself, when we arrived I was very disappointed! The weather was not great, very windy and too cold to even go in the water! The rep at...More
Me and my friends were there at Febuary 2017. We paid twice for the same thing... so to be clear we paid our staying 3 nights in hotel twice. It all happend becouse man on reception did mistake doing the paying. He told us "that...More
My biggest issue was with the desk staff. My partner and I brought are Cuban friends there for 3 nights in there own room, we paid full price yet the desk staff treated them extremely poor. They fixed them to wait while they checked there...More
Under 'Reviews ()' - 'Show reviews that mention' there is a Search box. Write down: bottom glass, or Playa Pilar, or Dolphinarium, jeep safari, catamaran, speed boat, snorkeling, cave, etc. and you'll get more... More
Under 'Reviews ()' - 'Show reviews that mention' there is a Search box. Write down: bottom glass, or Playa Pilar, or Dolphinarium, jeep safari, catamaran, speed boat, snorkeling, cave, etc. and you'll get more reviews (good or not so good) experienced first hand, that might interest you.
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"building number 2 is very close to everything third floor has a beautiful view"