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01/10/2017 02/10/2017
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    Hotel Colonial Cayo Coco

    Jardines del Rey | Cayo Coco, Cuba
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    01/10/2017 02/10/2017
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    Traveller (3008)
    Pool & Beach (811)
    Room & Suite (462)
    Melia Cayo Coco
    6,247 reviews
    #1 of 12 hotels in Cayo Coco
     
    Melia Jardines del Rey
    3,257 reviews
    #9 of 12 hotels in Cayo Coco
     
    Memories Caribe Beach Resort
    4,941 reviews
    #5 of 12 hotels in Cayo Coco
     
    Sol Cayo Coco
    4,272 reviews
    #3 of 12 hotels in Cayo Coco
     
    Overview
    • Excellent21%
    • Very good44%
    • Average20%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Banquet Room
    Laundry Service
    Tennis Court
    Kids Club
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Melia Cayo Coco
    6,247 reviews
    #1 of 12 hotels in Cayo Coco
     
    Melia Jardines del Rey
    3,257 reviews
    #9 of 12 hotels in Cayo Coco
     
    Memories Caribe Beach Resort
    4,941 reviews
    #5 of 12 hotels in Cayo Coco
     
    Sol Cayo Coco
    4,272 reviews
    #3 of 12 hotels in Cayo Coco
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,439)
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    1 - 5 of 986 reviews

    Reviewed 1 week ago

    It was our first time to this Hotel. Staff not friendly, very rude. The first assigned room did not have AC and the bathroom and shower not well designed so it get flooded when you were using it. It was all inclusive but the food...More

    Thank Varadero35
    Reviewed 3 weeks ago

    I would like to say that I would try this. We only strolled through because our resort was next door. It was very Spanish enquired. Their seemed to be a lot of empty buildings so maybe they are refurbishing. I will check them out. Talked...More

    Thank Sammy611
    Response from Yanay H, Director General at Hotel Colonial Cayo CocoResponded 2 weeks ago

    Dear Sammy611, we thank you for your comments and suggestions, it´s really a big help for us to have a feedback from clients in order to improve our services and satisfy our guests. Thank you very much!

    Reviewed 19 July 2017

    After going there 15 times and loving it each time, It really has gotten so bad since the new managers took over, I hear west jet and sunwing cancelled there contracts because the new managers have really have no idea how to manage. It really...More

    8  Thank jnatedesco
    Response from Yanay H, Director de Relaciones con Clientes at Hotel Colonial Cayo CocoResponded 1 August 2017

    Dear Clients, we thank you for your comments and suggestions, it´s really a big help for us to have a feedback from clients in order to improve our services and satisfy our guests. But we do not want to stop telling you that already in...More

    Reviewed 10 July 2017

    After visiting the Hotel Colonial for the first time in November 2015, we had such a great time that at that time we decided to visit it again—and 14 months later, on January 12, 2017, after the shortest flight ever from Toronto to Cuba (3...More

    3  Thank Canadian_Guy1000
    Response from Colonialrep2015, Guest Relations Manager at Hotel Colonial Cayo CocoResponded 12 July 2017

    Dear customers, thanks for your comments on the page, for us it is very important to know your opinion regarding the services we provide and to know you had a happy holiday. We will continue working to improve and satisfy our customers. The customer service...More

    Reviewed 24 June 2017 via mobile

    We stayed at this resort as a family, September 2016, it is very unique colonial style, we have never been to such a quiet resort, literally myself, my wife and 2 children and another group from Ontario we met in the plane and that was...More

    2  Thank Brian C
    Response from Colonialrep2015, Guest Relations Manager at Hotel Colonial Cayo CocoResponded 28 June 2017

    Dear clients, we are sorry to hear you did not like your experience in Colonial, we thank you for your feedback and we will work harder to avoid bad impressions in the future, thank you very much.

    Melia Cayo Coco
    6,247 reviews
    #1 of 12 hotels in Cayo Coco
     
    Melia Jardines del Rey
    3,257 reviews
    #9 of 12 hotels in Cayo Coco
     
    Memories Caribe Beach Resort
    4,941 reviews
    #5 of 12 hotels in Cayo Coco
     
    Sol Cayo Coco
    4,272 reviews
    #3 of 12 hotels in Cayo Coco
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 95 - USD 201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Cayo Coco
    • #8 On the Beach Hotel in Cayo Coco
    • #8 Luxury Hotel in Cayo Coco
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 458
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon, TripOnline SA and Evoline ltd so you can book your Hotel Colonial Cayo Coco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciego de Avila Province >
    • Jardines del Rey Archipelago >
    • Cayo Coco
    • Also Known As
    • Hotel Blau Colonial ,
    • Blau Colonial Cuba ,
    • Blau Colonial Hotel ,
    • Blau Colonial Cayo Coco
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    Traveller (3008)
    Pool & Beach (811)
    Room & Suite (462)
    Dining (230)
    Hotel & Grounds (1781)
    Bathroom (34)
    Family and Play Areas (20)
    Business Centre & Event Rooms (15)
    Nearby
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    2.57 km away
     
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    8.53 km away
     
    Melia Jardines del Rey
    3,257 reviews
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    Ask a question
    Questions & Answers
    Wannafly343
    7 August 2017|
    AnswerShow all 2 answers
    Response from Melissa Z | Reviewed this property |
    well... since it is not a well frequented resort - they are using the summer times to clean up and fix what they have too. when we were their last- for our 2nd visit it was lacked but during the summer they are pretty much... More
    0
    Votes
    stephdehart
    17 June 2017|
    AnswerShow all 2 answers
    Response from Zabbba | Reviewed this property |
    Just go to the reception and get the internet cards - last December it was 2 CUC for 1 hour /some people say it sells for 1.50 CUC now?/. It works pretty good, but still slow, near the lobby is the best wifi, I think. We... More
    1
    Vote
    cristina i
    14 June 2017|
    AnswerShow all 5 answers
    Response from Lisa H | Reviewed this property |
    Yes!
    1
    Vote
    Room Tips
    "Some areas looks they have better rooms than others."
    Read review
    "The rooms over the swim up bar loud in the mornings"
    Read review
    "Get an ocean view room, far from the entertainment area"
    Read review
    "Anywhere, the resort is beautiful!"
    Read review
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