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Metro Hotel

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Metro Hotel
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27 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Cardiff, United Kingdom
Reviewed 5 September 2014

Stayed here in July as there was nowhere else available. Room was filthy, carpets, bathroom, shower, etc. Toothpaste residue in the uncleaned glass in the bathroom. Paintwork flaking and wooded window surround rotting away. No mattress cover on the bed, just a sheet!!! Surly and unhelpful staff. Noisy location. Absolutely nothing to recommend it - go seek out a park...

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Thank EdwinTheElf
Nottingham, United Kingdom
Reviewed 24 March 2014

I've used this hotel several times over the last year on business trips, it's basic but always clean, and the staff are always friendly and helpful. It's pretty much bang in the centre of town, next to a decent curry house and a Wetherspoons, good for dinner and breakfast respectively. It's above a night club complex, but that's never put...

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Thank yourapocalypse
Hereford, England, United Kingdom
Reviewed 10 November 2012

I have never felt to write a negative review before. I personally believe that it is much better to share good experiences rather than negative ones. With that said, I felt compelled to write this. This hotel was booked for me by my work through laterooms.com. To start with I called up to ask about wifi and Irons to find...

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2Thank Huw W
Dundee, United Kingdom
Reviewed 28 September 2012

saw bad reviews before we left,bit worried but our experience was fine.Rooms(1 single,1double)adequate,marked carpet in single and shower in it not great,noise not unreasonable for town centre,if you want a quiet country house hotel,stay in one!!! Pre booked breakfast was only continental,found out night before, and friendly staff VOLUNTEERED to refund and suggested we go across to pub and get...

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1Thank grant a
Hereford, United Kingdom
Reviewed 26 July 2012

Ok, first of all I booked this hotel room online (we were going to a wedding nearby) using my partner's debit card about a month or so beforehand, got to the hotel room only to be told that we still had to pay for the room even though I'd put in all the card details online and confirmed payment method....

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2Thank Ailz9021
Richmond, VA
Reviewed 17 July 2012

1) View from room was roof of next door building 2) Next door building is nightclub/event hall that runs events until 1-2AM with LOUD MUSIC that rattles the walls in rooms on that side of the hotel 3) You can feel the springs in the beds 4) Breakfast choices on menu are not available 5) Wi-Fi only works occasionally On...

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2Thank Joseph M
Norwich
Reviewed 21 June 2012

Stayed here for 2 nights the room itself was clean, the bathroom was dated and showing signs of wear but was certainly useable. Luckily I didn't experience bed bugs like other people, but I was woken up in the night by boozed up teenagers in sourrounding rooms. It didn't bother me too much because the noise eventually stopped, but to...

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2Thank Tyler H
Woking, United Kingdom
Reviewed 18 May 2012

Please do not stay here, i have just had the worst experience of my life the only reason i stayed the night was i was very tired and had vacated my rented property that day, although i never slept a wink (good job my 8hour drive is tomorrow and not today). When you look in the reception area looks nice,clean...

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4Thank Stacey C
New York City, New York
Reviewed 13 May 2012

I stayed here two nights and walked away bitten all over by BED BUGS. Not just a few bites. Many bites head to toe. I have numerous days of misery ahead due to this hotel. A colleague of mine also stayed in the hotel, in a different room. She had the same awful experience with BED BUGS. She even got...

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3Thank Fiona H
Chertsey
Reviewed 12 November 2011

stayed here for a weekend in October and was pleasantly surprised after reading some of the negative comments. I found the staff to be very friendly and helpful and the rooms were clean and spacious. There was food available to the room until 10.00pm and we were close to the local pubs and clubs.

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Thank pennypenny666

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Amenities

Highlights
  • Room Service
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service

Additional Information about Metro Hotel

Address: 1 Crown Square, Chertsey Road, Woking GU21 6HR, England
Region: United Kingdom > England > Surrey > Woking
Price Range: $76 - $136 (Based on Average Rates for a Standard Room)
Number of rooms: 26
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Also Known As:
Metro Hotel Woking, Surrey
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Questions & Answers

Questions? Get answers from Metro Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best room tip is go to another hotel”
 of 5 bubbles EdwinTheElf, 5 Sep 2014 | Read review
“Go to the Holiday Inn up the road.”
 of 5 bubbles HuwW900, 9 Nov 2012 | Read review
“Rooms at back do not get noise from night club.”
 of 5 bubbles granta808, 27 Sep 2012 | Read review
“higher floors get you away from the noise outside at night”
 of 5 bubbles Ailz9021, 25 Jul 2012 | Read review
“Make sure the room is on the side away from the event hall (that's the right side, facing the front of the hotel), and preferably on the 2nd floor (remember, that's the 3rd floor to us Yanks).”
 of 5 bubbles 337JosephM, 17 Jul 2012 | Read review
5 of 5
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