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Holiday Inn Runcorn

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Holiday Inn Runcorn
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643 Reviews from our TripAdvisor Community

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Showing 628: English reviews
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Ashford
Reviewed 4 days ago NEWvia mobile

Very nice clean hotel, friendly and helpful staff especially the chamber maids were willing to help where needed and very informative about their hotel. Breakfast was good had a good selection and with tasty products. Only negative I can say is our room was on the small side for a family with the double bed and then a sofa bed...

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Helpful?
Thank RJDavies1
London, United Kingdom
Reviewed 2 weeks ago

Perfectly adequate for an overnight stay when visiting relatives over a weekend in January. The rate was very reasonable and overall presented very good value for money. Staff were welcoming and friendly and the hotel, whilst a little soulless, was typical of the brand. The room was clean and well appointed and similarly no problems with the bathroom. The only...

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Thank jcolesw2
IHGService, Guest Relations Manager at Holiday Inn Runcorn, responded to this review

Dear jcolesw2, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the room received, for finding the rate reasonable, and for acknowledging our friendly staff. However, we are...

Reviewed 2 weeks ago via mobile

I've stayed at this hotel with work for over 5 years and it's been really good. There was a management change recently and, since then, things have taken a downward spiral. Last time I visited I was given a room that was already occupied and told there was a "system glitch". I'm an IHG Spire member but never get a...

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Thank CrispyTrips
Management response:

Thank you for taking the time to write a review, I was very disappointed to read your comments regarding the issues that you have experienced during your recent stay, I would like to be able to discuss these problems in more detail I would be grateful if you could email me direct at gm@hiruncornhotel.co.uk look forward to hearing from you....

Bristol, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel is signposted from the main road and has a large car park. Check in was pleasant and I had a good sized room with plenty of work space. Wifi was decent and the room was quiet. Food was nice, quicklt served and a good size although with the usual hotel price tags. The gym was nice, a good...

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Thank MarcusHurley
Meitar, Israel
Reviewed 3 weeks ago

The hotel is very good. stayed for two nights. They have all needed facilities. The staff is very welcomming . The room is nor that big (even the executive room) . not far from shopping area. the rooms are clean. and wifi works perfect. will come back

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Thank Itain
Management response:

Thank you for your recent review, I was very pleased to read that you found all the staff to be welcoming, we do hope that we have the opportunity to welcome you back again very soon. Andrea Burton

Leeds, England, United Kingdom
Reviewed 3 weeks ago

Looked like New carpets had not been hovered, fluff all over in corridors. Problem with out tv so staff offered us a complimentary drink which was a big disappointment when it arrived. Wonderful party eve dinner followed next morning by cold coffee and lukewarm breakfast. Staff tried very hard, very pleasant but hotel very dated.

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Thank Janet T
Management response:

Thank you for taking the time to write a review, I was very disappointed to read that you found the hotel to be dated, all of our 153 bedrooms have recently been refurbished and the carpets in the bedrooms and corridors are all new. I have made a note of your comments regarding breakfast and was very disappointed to read...

Reviewed 4 weeks ago via mobile

Stayed here on business last week, there were some issues on check in with the room cards (problems do happen!) but the way the staff dealt with it was very good, food was really nice and room great. Will certainly return

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Thank Dan N
Herefordshire, United Kingdom
Reviewed 19 January 2017 via mobile

Stayed over on a business trip Mid week. Firstly, there was complications made by reception staff - A mix up with the rooms. I stayed in a comfy, double room with a bath. The next morning was greeted at breakfast by very rude breakfast staff, who had a terrible attitude, and belittled me regarding a complication with the cost of...

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Thank Jenny D
Reviewed 15 January 2017 via mobile

Best service I have ever had!!! A lad called Jay seemed to be running the whole hotel from the front desk to the bar but as busy as he was he was cool and a good laugh. The staff here really cant do enough for you. They are friendly, down to earth and immaculate. I would give this place 10/10....

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Thank bbiwdivad
Wakefield, United Kingdom
Reviewed 31 December 2016

Everything you expect from a holiday inn. Very pleasant staff on the desk. Lots if parking. Handy for chester and liverpool at a cheaper rate. Only issue was the door lock chain had been fitted wrong so was liable to open if door opened which defeats is purpose.

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2Thank leedsutdskin

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Runcorn enjoys an excellent location close to M56 Jct 12 and with close proximity to Chester, Liverpool and Manchester . This Runcorn hotel is an excellent base for visiting local attractions such as Chester Zoo, Cheshire Oakes, Liverpool FC and Manchester United FC. The Hotel combines an excellent range of facilities for both business and leisure travellers including Kids Stay & Eat Free*. Facilities include 153 bedrooms including standard, executive, family and accessible rooms, all are fully air-conditioned and have High Speed Internet Access. Conference and banqueting facilities for up to 500 people and a Spirit Health and Leisure Club which includes a swimming pool. The hotel boasts 11 meeting rooms that cater for all requirements from training courses, meetings to weddings and dinner dances. Complimentary and accessible car parking is available.The Spirit Health and Leisure club offers a gym and a large indoor heated swimming pool. ... more   less 

Additional Information about Holiday Inn Runcorn

Address: Wood Lane, Runcorn WA7 3HA, England
Region: United Kingdom > England > Cheshire > Runcorn
Price Range: $74 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Runcorn 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Runcorn Hotel Runcorn
Runcorn Holiday Inn
Holiday Inn Runcorn England
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Runcorn staff and other travellers.
5 questions
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9 months ago
Liverpool, United Kingdom
4 months ago

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Questions? Get answers from Holiday Inn Runcorn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for top floor.”
 of 5 bubbles AirlieJock, 21 Nov 2016 | Read review
“Probably front rooms have a better view.”
 of 5 bubbles Duncan19582014, 20 Nov 2016 | Read review
“Rooms are small but clean”
 of 5 bubbles annemariec100, 13 Nov 2016 | Read review
“Go on to the internet and find a whole new hotel completely!”
 of 5 bubbles , 1 Nov 2016 | Read review
“I would not recommend staying here!!!!!”
 of 5 bubbles 666rob, 30 Aug 2016 | Read review
5 of 5