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Mercure Manchester Norton Grange Hotel and Spa

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Mercure Manchester Norton Grange Hotel and Spa
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909 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Manchester Norton Grange Hotel and Spa
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Showing 890: English reviews
Leicester, United Kingdom
Reviewed 9 October 2014

Easy to find. Friendly welcome from the receptionist. Clean room with all you expect, tea and coffee, hair dryer. A very welcome free unlimited wifi was available and was easy to log into and a good connection. Had a Greek roast veg wrap in the bar, which was spoilt with the additional of chillies. Unfortunately the bar attendant had also...

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Helpful?
1Thank LouiseLB
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for taking the time to write such a good review about the hotel especially the staff, food and service. I will ensure the team are made aware of your comments. We do have some areas of the hotel that are a bit tired and have a plan to replace the bottom floor corridor carpet. Kind regards...

County Cork, Ireland
Reviewed 8 October 2014

Very pleasent stay, staff were all extremely friendly - Our room was well furnished and the meals were excellent. With very good carpaking and convenient for Manchester and other local Towns. WIFI worked well

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Helpful?
1Thank apj139
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review of the hotel. It’s always nice to receive such great comments especially about the staff and services. I will pass your comments onto the rest of the team and hope to welcome you back in the future. Kind regards Damon Yoxall General Manager

Manchester
Reviewed 8 October 2014 via mobile

The hotel is quite nice, has a peaceful feeling to it, the rooms are nice too from my experience. A drawback of the hotel is the level of noise that can come from parties and events they run, we were unable to sleep until around 2am! They should really look into methods of tackling this such as better windows for...

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Helpful?
1Thank vish808
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments following on from your stay with us. Its pleasing to see you enjoyed your stay with us, I will pass on your thanks to the rest of the team and look forward in welcoming you back in the future. Kind regards Damon Yoxall General Manager

Sheffield, United Kingdom
Reviewed 7 October 2014

Upon arrival we were not exactly thrilled. We were waiting for 20 minutes and it seemed as though we had been forgotten about at one point. But reception staff always maintained a lovely positive attitude. After a cheery welcome we were given our room key and we stayed in room 326 which is a privilege room. It was a lovely...

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Helpful?
Thank JayneLll
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your great review. It’s always nice to receive such great comments especially about our staff. I will pass on your thoughts to Donna who serviced your room, she will be very happy. Glad you enjoyed your stay and I will follow up on the other comments you made regarding the Spa. Kind regards Damon Yoxall...

Oldham, United Kingdom
Reviewed 7 October 2014

Recently stayed at the above, and on a whole, I couldn't complain. There are a couple of maintenance issues that would improve the experience. The room that I stayed in had the dirtiest window you could imagine! The towels in the bathroom had holes in, and the chairs in the room were stained, and one had the lining under the...

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Helpful?
Thank kitty22_22205
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for your comments following your recent stay with us. I will ensure that the issues you have raised regarding the maintenance of the room are dealt with. It’s pleasing to note that you enjoyed the rest of your stay. Kind regards Damon Yoxall General Manager

Toronto, Canada
Reviewed 2 October 2014

We stay at the Mercure Norton Grange when we come to visit family in the UK. Our 4 or 5th visit. It has spacious rooms that are always spotlessly clean. The pub has lovely food but sometimes a bit short staffed. The grounds are always meticulously groomed. It appears to be quite a popular place to go on a Saturday...

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Helpful?
1Thank KTP57
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Guest Thank you for the great review you have posted. It’s great to receive such great comments; I will pass this onto the rest of the team and look forward in welcoming you back to the hotel in the near future. Kind regards Damon Yoxall General Manager

Dumfries, United Kingdom
Reviewed 2 October 2014

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Thank carolm1961
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Manchester, United Kingdom
Reviewed 2 October 2014

Thought I would try the curry night at the hotel, Well I was impressed all you can eat cooked to perfection! I asked to see the chef to compliment him on is cooking what a character a very funny guy. See you next week guys!

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Helpful?
Thank Mark R
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Dear Mr Ravey Thank you for your comments about our curry night, chef will be very pleased!! Thanks Damon

Oldham, United Kingdom
Reviewed 1 October 2014

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Helpful?
Thank Roy L
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Reviewed 28 September 2014

We returned to The Norton Grange for our first anniversary, we were married here on 28/09/2013. We booked for 2 nights stay and we were upgraded to a privilege room as we were returning guests. All staff knew who we were and we received excellent treatment from all, from check-in to check-out. We thoroughly enjoyed our stay (again, this is...

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Helpful?
Thank Leeworthy
Damon_YoxallH6631, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Happy Anniversary! Glad you enjoyed your stay and your champagne! See you back again soon. Thanks Damon

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in it's own beautiful grounds, the Mercure Norton Grange Hotel and Spa caters for the needs of each individual. Leisure facilities and car parking are complimentary to all of our guests. Please check with the hotel for dining availability as our restaurant can be closed at weekends for private functions. Please also note that child pool times apply. ... more   less 

Additional Information about Mercure Manchester Norton Grange Hotel and Spa

Address: Norton Grange Hotel Manchester Road, Rochdale OL11 2XZ, England
Region: United Kingdom > England > Greater Manchester > Rochdale
Price Range: $97 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Manchester Norton Grange Hotel and Spa 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel And Spa Rochdale, Greater Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Manchester Norton Grange Hotel and Spa staff and other travellers.
7 questions
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Questions? Get answers from Mercure Manchester Norton Grange Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check if there are any events on”
 of 5 bubbles DJH198, 5 Dec 2016 | Read review
“Choose a different hotel!”
 of 5 bubbles HelenFNafplio, 27 Nov 2016 | Read review
“Some rooms have recently been refurbished therefore may be worth asking for one of these rooms”
 of 5 bubbles Valamby, 17 Oct 2016 | Read review
“we was on 2econd floor not a great view bot no complaints from us”
 of 5 bubbles andyr904, 16 Oct 2016 | Read review
“Don't bother!”
  • Paint peeling in the bathroom
  • Mould in the shower
  • Smoke detector not attached to the wall!
 of 5 bubbles LK36, 25 Sep 2016 | Read review
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