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Park Hotel

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273 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 days ago NEW via mobile

Thank goodness we only stayed for one night at this hotel. We hardly slept due to people coming and going. Paper thin walls. I could hear staff talking throughout the night. The bed was hard with wafer thin pillows and the duvet lay within two sheets. The duvet itself was grubby, with bits of hair and goodness knows what else... More 

Thank gayle h
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Clean room with private bathroom (mine was recently renovated), superb breakfast, wifi and bus stop right outside the hotel. All that for 25 eur per night. No better deal than that. Bus drives every 5 minutes to Gants Hill tube station (3 min journey), then 20 min journey with tube to central London.

1 Thank Damjan R
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016 via mobile

I stayed here last week. Just wanted to thank all the staff there for a lovely stay and their hospitality. Breakfast was fabulous also free WIFI. I got a room in their newly refurbished part of the hotel and it was really modern. I did have doubts about the hotel but after visiting it definately changed my views. The staff... More 

1 Thank LoobyDoobyDoo
Hotel M, Manager at Park Hotel, responded to this review

Dear Guest, Thank you for taking time to leave a review on our hotel. I really appreciate your feedback and have passed you comments to all the team as we are continuously striving to improve our services. We sincerely hope that you will again choose us as your place of residency during your next stay in London. Thank you for... More 

Level Contributor
5 reviews
Reviewed 6 October 2016 via mobile

The rooms are tired and basic but they were big enough & clean. They have expanded by buying up the houses next door & those properties have separate entrances which felt a little insecure but we were there for a week & there was no trouble - it reminded me a lot of student halls from back in the day.... More 

Thank N T
Hotel M, Manager at Park Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete your review of our hotel. We appreciate your feedback and we are delighted that you enjoyed your stay. We are also pleased to hear that you were happy with the cleanliness of the room and I am delighted you found the team to be so friendly and helpful and like... More 

Brighton and Hove, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 September 2016

Stayed here for a family even the weekend just gone just as a budget option. The rooms were adequate and what we expected for a 2* property, the staff were friendly and helpful enough. Whole hotel needs a refurb asap. The bathroom in the room we were in obviously had already been done as was very nice and modern compared... More 

Thank 526vicky1980
Hotel M, Manager at Park Hotel, responded to this review

Dear Guest, Thank you for taking the time in providing a review for our hotel, we are glad to read you had an overall pleasant stay with Park Hotel. Your praise for our cheerful staff have been noted and shared with staff which will motivate them to maintain the high level of customer service. We have noted your concern about... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 September 2016 via mobile

I stayed at this hotel during the bank holiday weekend in August. I was pleasantaly surprised. As I had booked a single room for £30 which they offer free breakfast(I assumed it would be cheap box standard place). From the outside it doesnt look appealing but inside my building was all new. Receptionist told me it was 3 weeks old(she... More 

Thank Keziah G
Hotel M, Manager at Park Hotel, responded to this review

Dear Guest, We appreciate the time you have taken to complete the review and are very happy that you enjoyed your stay. We are also pleased to hear that you were happy with the location of the hotel and the rooms cleanliness and our decor. We also would like to tell you that we do provide bath mats in our... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2016 via mobile

Absolutely a definite NO the place is inhabitable We are not the kind of people who normally complain but On arrival the girl on the desk was serving other people who were complaining while trying to check us in and passing keys to other permanent residents Got our key (which you have to pay £20 deposit for but leave each... More 

Thank Michelle M
Hotel M, Manager at Park Hotel, responded to this review

Dear Guest, I am sad to hear that you were really unhappy with your recent stay. However I can not seem to understand how you can "smell raw sewage that it burnt your eyes and throat" our rooms and building are serviced every single day and most days twice a day. Our buildings are secure and we have 24 hour... More 

Travellers are raving about these Ilford hotels

Scotland, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 September 2016

First room was filthy and didn't have enough beds for the room booked. Second room wasn't even in the hotel but 2 doors down and there was constant noise from the road and guests coming and going all night long and smoking outside the front door. Breakfast was really awful. Avoid at all costs!

Thank LynnAnderson2011
Hotel M, Manager at Park Hotel, responded to this review

Dear LynnAnderson, I am sad to say that we have no records of your booking or anything on our system of your stay? Maybe you stayed in a different hotel? Thank you and Regards, Shafiq Rahman. More 

Essex, United Kingdom
1 review
Reviewed 31 August 2016

My daughters booked this hotel through booking.com, but made an error on the date. On noticing this, rang booking.com who said they were more than happy for the hotel to either change the date or give a refund. They arrived at the hotel (a 23year old, 16 year old, and a 13 year old) to be greeted by Diana, the... More 

Thank nessx920
Hotel M, Manager at Park Hotel, responded to this review

Dear Guest, In regards to what had happened I have looked into the the issue, however the situation is that the booking was made as a non-refundable booking. These booking can not be modified or cancelled hence why we offer special rates for these types of bookings. Please try to understand that the receptionist was only doing her job. Please... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2016 via mobile

Totaly shocking.. booked a room for me and my family of 2 adults and two small children .. id paid a deposit on the monday due to arrive tonight Friday! Rang to say we were running few minutes late after driving 275 miles and they said my room had been cancelled! I checked the bank and theyve still got my... More 

Thank dazlad77
Hotel M, Manager at Park Hotel, responded to this review

Dear DAZLAD, I am sad to say that we have no records of your booking or anything on our system? Please look into where you have paid your money as we have no records unfortunately Thank you and Regards, Shafiq Rahman. More 

93 photos of this hotel

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All Traveller Photos (90)
Room/Suite (33)
Bathroom (17)
Hotel & Grounds (8)
Family/Play Areas (5)
Dining (3)
Other (24)

Management photos: Courtesy of the property manager

All Management Photos (3)
Room/Suite (1)
Hotel & Grounds (2)
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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Official Description (provided by the hotel)
The Park Hotel is located opposite Valentine's Park, which is beautiful and well cared for, covering over 136acres. There are amenities for tennis, mini-golf, swimming and boating. The park is well known for its old English garden, the Rosary Terrace and its lakes. The hotel is ideally placed for all public transport - a few minutes' walk from Central London Line Underground, Gants Hill, and British Rail, Ilford stations (twenty minutes to Central London). It is, therefore, an ideal situation for visiting London to see the sights. Eight bus routes pass the door to Barking, Dagenham, Chigwell and further afield. Park Hotel has been established for over twenty-five years and is run as a family business by the resident proprietors. Free car parking is available in the hotel grounds. Please Note: One part of Park hotel will be having light renovation works carried out between 1st July to end of September 2016. Sorry for the inconvenience ... more   less 

Additional Information about Park Hotel

Address: 327 Cranbrook Road, Ilford IG1 4UE, England
Region: United Kingdom > England > Greater London > Ilford
Price Range: $58 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Park Hotel 2.5*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from Park Hotel staff and other travellers.
5 questions
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Questions? Get answers from Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room at back away from road. Bring ear plugs!”
 of 5 bubbles LynnAnderson2011, 5 Sep 2016 | Read review
“For a "good room" try somewhere else.”
 of 5 bubbles MickeyC5, 10 Aug 2016 | Read review
“The bathroom had a jaccquizzi, but we did didn't use it, black bits started to come out when the shower was being used. So that was they only fault.”
 of 5 bubbles valeriej346, 3 Jul 2016 | Read review
“Good for sleeping could be better with a room that have a wardrobe”
  • Not even a hook on the door
  • No where to hang your jacket
  • Bedroom
 of 5 bubbles morhafa963, 20 Nov 2015 | Read review
“Book another hotel!”
 of 5 bubbles Madpaddy123, 14 Nov 2015 | Read review
5 of 5
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