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24/12/2017 25/12/2017
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    Roman Way Hotel

    The Roman Way Hotel Watling Street, Cannock WS11 1SH, England
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    24/12/2017 25/12/2017
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    USD 67*
    USD 65*
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    USD 67*
    USD 65*
    Traveller (114)
    Room & Suite (43)
    Dining (3)
    Overview
    • Excellent12%
    • Very good15%
    • Average26%
    • Poor16%
    • Terrible31%
    Travellers talk about
    “lick of paint” (4 reviews)
    “decent size” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (258)
    There are newer reviews for Roman Way Hotel
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    11 - 15 of 255 reviews

    Reviewed 3 October 2017

    The hotel needs total refurbishment. Tired out dated, dirty and lack of security. We were woken up in early hours by customers arguing and phone not working in room. No answer when we called hotel from own phone. Went out and found night porter, could...More

    Thank Laurine m
    Response from 2007l, Reception team at Roman Way HotelResponded 4 October 2017

    Thank you for your review. Where a complaint is genuine we do all that we can to rectify the situation . Unfortunately your complaint is extremely exaggerated. I have spoken to the two staff that were on duty as well as checking the CCTV. The...More

    Reviewed 25 September 2017 via mobile

    If you are thinking in staying in this so call hotel well Don't ok for working men but for any one else stay away .You wait to long for your meal.not all that clean and someone else might be given them a key to your...More

    Thank Pearl B
    Response from 2007l, Front Office Manager at Roman Way HotelResponded 30 September 2017

    I am sorry you didn’t have the best experience. We have had all new locks fitted and new keys from a reputable security company so there should be no issues and nothing has been reported to the staff at the hotel. With regard to wait...More

    Reviewed 24 September 2017 via mobile

    I want to start by saying the staff are lovely, helpful and hard working but unfortunately over stretched. We had the same staff from the night before in the morning. Looking tired but still keeping up their standards. Check in was friendly and straight forward...More

    Thank Paul N
    Response from 2007l, Manager at Roman Way HotelResponded 27 September 2017

    Thank you for your review. We are gradually starting to bring the hotel more up to date and we do have a decorator who has started on the corridors and then will then work on all areas of the hotel. I am sorry to hear...More

    Reviewed 20 September 2017

    Used as a transit hotel for a 3am departure,was placed in room 113.This room was disgusting in the extreme,a catalogue of faults could be discussed but the main ones were,filthy stained carpets.a cracked window repaired with sellotape,mould was evident on most of the window frame,fhe...More

    Thank Peter B
    Response from 2007l, Manager at Roman Way HotelResponded 1 week ago

    I apologise you didn’t enjoy your stay. We are working on refurbishing the bedrooms. The rooms should all be clean and functional without mold. If you were to visit again we could offer you an upgrade with advance notice if you can give us some...More

    Reviewed 20 September 2017

    We booked this hotel as we wanted cheap accommodation not far from a wedding we were attending. Cheap and cheerful is what we got. I'd called up the day before our check-in to request a ground floor room and early check-in, the staff were very...More

    Thank Emma C
    Response from 2007l, Manager at Roman Way HotelResponded 1 week ago

    Thank you for your review. It is unfortunate that people smoke in hotel bedrooms from time to time and occasionally cause damage to the interiors of bedrooms. The staff all really enjoy looking after the various guests here and I am sure that showed in...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 55 - USD 97 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, TripOnline SA, Orbitz and Cancelon so you can book your Roman Way Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Cannock
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    Traveller (114)
    Room & Suite (43)
    Dining (3)
    Hotel & Grounds (85)
    Bathroom (17)
    Business Centre & Event Rooms (10)
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    Ask a question
    Questions & Answers
    Kiders1981
    27 November 2017|
    AnswerShow all 8 answers
    Response from 2007l | Property representative |
    As any one will tell you the 99 percent of people that have a great stay don’t bother to write a review. The hotel is not a dump. We see on average 50-55 rooms a night as well as have hundreds of people visit for many... More
    0
    Votes
    Adam_indigo_pilgrim
    I'm disgusted I just paid 55 pounds for this room. I've seen kennels in better condition. I'll be asking for at least half my money back in the morning. It's a disgrace and should not be open let alone marketed as a hotel. I came here last year and was given another dog hole of a room, I complained then and the manager gave me another room, of amazing quality.I'm in 218 if you want to rectify this tonight. Otherwise I'll expect a refund in the morning. TripAdvisor, hotels, booking , Twitter, Facebook, will be hearing about the state of this. With photographs to prove it. I have an inn in south Africa and we charge people 15 pounds per night! And it's 5* compared to this. These rooms should be closed permanently.no idea how you are still in business. Sort it out Adam Chatterton Very dissatisfied customer
    4 December 2016|
    AnswerShow all 2 answers
    Response from spookyjan | Reviewed this property |
    I agree with you, the prices they charge are not in keeping with the disgraceful state of the rooms. The restaurant however was very good, we only stayed here once, for the same price we stayed at a Hilton express,much... More
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    Room Tips
    "only ate here"
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    "do not stay"
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    "There are no views!"
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