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HSM President Golf & Spa

Certificate of Excellence
05/07/2017 06/07/2017
1 room 2 adults 0 children
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HSM President Golf & Spa
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778 Reviews from our TripAdvisor Community

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Showing 494: English reviews
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Lincoln, United Kingdom
Reviewed 3 days ago NEWvia mobile

I cannot recommend this place enough. We (my partner and I) visited last June and even changed our holiday this year to return (after booking somewhere else in Mallorca).. it's located in a lovely residential area outside Alcudia but is also close enough. We walked to the port in around 30 mins but the hotel also put on a regular...

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Helpful?
Thank jen8727
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear guest, First of all, I would like to thank you for having chosen HSM President for your stay in Mallorca, as well as for taking the time to share your comments on TripAdvisor. We are very happy to read that you already know our hotel and you've been here staying us. We look forward to welcome you back soon...

Reviewed 4 days ago NEW

Stayed at this 4 star hotel for 5 days in May. Found the staff very friendly, in particular the tall gentleman in reception. We had a grandchild to mind and the children's club arranged all kinds of activities for him every afternoon. The room and bathroom were spotless and we'll maintained. The food selection was excellent . My only crib...

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Helpful?
Thank Michael O
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear Michael, First of all, we would like to thank you for having chosen HSM President for your stay in Mallorca, as well as for taking the time to share your comments on TripAdvisor. We will be very pleased to welcome you back again. Best wishes from sunny Mallorca! HSM Customer Service

middlesbrough, uk
Reviewed 5 days ago NEW

first of all this is a lovely hotel. Very clean and delicious food. no issues getting a sunbed and the staff are brilliant. I travelled on my own and couldnt of been made to feel any more welcome. I had an issue as i was on the ground floor and with being on my own wanted to be higher up....

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Helpful?
Thank suziew87
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear guest, First of all, I would like to thank you for having chosen HSM President for your stay in Mallorca, as well as for taking the time to share your comments on TripAdvisor. We are very happy to read that you had an excellent holidays during your stay with us. We will be waiting your next visit in our...

Tonbridge, United Kingdom
Reviewed 6 days ago NEWvia mobile

We went to Alcidia a few years ago. It was lovely as the Alcidia beach is so beautiful, crystal clean water, but even after summer season it was too busy with the tourists for us. We were looking for something more quite and private. President golf&spa hotel was exactly for us. All hotel was very clean (it's always a good...

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Helpful?
Thank Kristyna J
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear Kristyna, Thank you very much for your time sharing this wonderful opinion with the rest of the travelers. We are very happy to read that you had fantastic holidays with us. We celebrate that you liked our location and Alcudia beach with her clean and blue water. We feel absolutely satisfied after reading your wonderful opinion, we will we...

A TripAdvisor Member
2 reviews
5 helpful votes
Reviewed 6 days ago NEWvia mobile

A visit to Thomas Cooks at Bournemouth to arrange a retirement holiday was a disappointment from the word go. My partner and I explained what we were looking for but the recommendation of the assistant was far from the mark. We were told that the somewhat tired look was because of the poor quality photos they held on the T...

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Helpful?
Thank A TripAdvisor Member
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear guest, Thank you very much for sharing your experience with Tripadvisor Community. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. As you can imagine, we are very dismayed to hear that we did not reach your expectations during your stay with us. We...

Bradford, Yorkshire
Reviewed 1 week ago via mobile

After spending a long time choosing the right hotel for us for our five night all inclusive break my husband and I decided on HSM President. We normally go for a cheapish AI short break as an extra to our main holiday later in the year. After reading Trip Adviser reviews (which I always refer to) and the photos of...

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Helpful?
Thank pxbradford
Dublin, Ireland
Reviewed 1 week ago

This is a well maintained hotel with great facilities. Perfect for us as we did not want to be in the center of things. Our initial bedroom was disappointing as it had twin beds and was a bit cramped. However we were reluctant to change because it had a great sea and pool view! However staff were very helpful, and...

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Helpful?
1Thank Calafort
4409, Director de Relaciones con Clientes at HSM President Golf & Spa, responded to this review

Dear Calafort, Thank you very much for your time sharing your opinion with us. We would like to thank you for having chosen HSM President and we will be very pleased to welcome you back again at our hotel. Best wishes from the sunny Mallorca! HSM Customer Service

County Cork, Ireland
Reviewed 2 weeks ago

First of all let me stay this is a nice spotless clean hotel with great food and great facilities,the staff are friendly the bar staff especially Matje are excellent, and i have no issues with any of these services provided by the hotel, but for me that is where the positives end, First of all this hotel is not in...

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Helpful?
1Thank Rob3512
4409, Guest Relations Manager at HSM President Golf & Spa, responded to this review

Dear Rob3512, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pinpoint our weak areas and to improve accordingly. We sincerely regret your dissatisfaction with the location of our hotel, and the inconveniences caused during your stay. Please...

Scotland
Reviewed 3 weeks ago via mobile

Location The area is really quiet. There are one or two restaurants and a Spar supermarket with basic supplies. There is a small beach across the road from the hotel that has a beach bar. It's about a 20 minute walk to alcudia port. The hotel does provide a free shuttle bus tho. Hotel The hotel and rooms are spotlessly...

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Helpful?
1Thank Myvot
4409, Guest Relations Manager at HSM President Golf & Spa, responded to this review

Dear Myvot, We would like to thank you for having chosen HSM President Golf & Spa and for the precious time you dedicated in sharing your feedback about your stay with us. We are delighted that you liked the location, the hotel and the staff. Please accept our apology for not meeting your expectations about the animation during your stay....

Poole, United Kingdom
Reviewed 3 weeks ago

This is a delightful hotel set away from the main town. Really quaint beach but have to get up really early to get a sunbed. Food was lovely with plenty of choice but the evening entertainment was pretty poor

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Helpful?
Thank Lorna D
4409, Guest Relations Manager at HSM President Golf & Spa, responded to this review

Dear Lorna, First of all we would like to thank you for sharing your opinion with us. We are very happy that you enjoyed your stay with us and you liked our hotel. Thanks for your comment about the entertainment, we take note about this matter. We will be very pleased to welcome you back again in HSM President Golf...

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05/07/2017 06/07/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
IN GENERAL: The 4* hotel HSM President stands out for its situation in Aucanada, Alcudia, the resort is full of charm & tranquillity & upholds high quality facilities and good service. It is a perfect choice for couples who want to have a rest and chill out enjoying the privileged environment next to the sea. The hotel is open from May to October. LOCATION: The hotel HSM President boasts of an enviable location, in the privileged residential area of Aucanada, 1,5 km from Puerto de Alcudia and 4 km from the village centre. The beach is just steps away (15 m) offering spectacular view of Alcudia Bay. Aucanada is famous for its golf course Golf Aucanada, one of the most modern and impressive golf courses of Majorca. The hotel HSM President is the closest hotel to the golf course (1 km away) and offers free transport service for guests. Alcudia is situated in the north eastern part of the island (54 km from Palma and 60 km from the airport). Being located in one of the most desirable locations on the island with it's calm, extensive beaches, HSM President is a perfect place for families with small children. It offers idyllic naturals spots, such as Natural Park of Albufera or the forest Cas des Pinar. Alcudia Bay offers uncountable attractions: shops, bars, restaurants, water park "Hidropark", possibility to practice outdoor sports where water sports and cycling stand out among others. Many cyclists choose this area thanks to its incredibly enticing cycling routes that offer different levels of difficulty as well as spectacular views! ROOMS: The hotel offers spacious double and single rooms that present elegant and modern decoration and colours. All of the rooms include a bathroom, hairdryer, air conditioning, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, LCD satellite TV and balcony. Some of them offer an outstanding sea view. The hotel offers also Junior Suites, with extra space and a sofa bed and direct sea view! GASTRONOMY: The hotel offers half board, full board or all inclusive food and beverage packages. The restaurant, with a beautiful sea view, offers an extensive and modern buffet with a huge selection of cold and hot dishes as well as a wide variety of homemade desserts. The restaurant also offers dishes prepared instantly in show cooking. All meals are served in the style of a thematic buffet. Drinks in half board and full board are not included in the price (lunch and dinner). All inclusive offers (besides the 3 main meals) snacks between meals and all kind of drinks (beverages, hot drinks, alcohol) and ice cream throughout the day. The clients are asked to wear suitable clothes for dinner. FACILITIES: The hotel offers 3 swimming pools for adults, and one for children. There is a terrace with sunbeds and sunshades. The "Wellness and Spa" area with beautiful sea view offers an indoor swimming pool with hydrotherapy, Turkish bath, jacuzzi, sauna, chill out area and a gym. One must be at least 16 years of age to access the spa area. Bar service is available at the pool. Inside of the hotel there is an indoor bar and spacious, cozy common areas, as well as a game room. CHILDREN: The hotel offers for children: swimming pool, playground and mini club. Also baby cots and high chairs are available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels and bathrobes for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Mini club for children. Billiards (extra cost), table tennis, tennis court and volleyball in the complex. The hotel is specialized and certified in cycling tourism: not only does the hotel have a well prepared storage room for bicycles, but it also offers general information about cycling routes, meals adapted to the cyclists' needs, etc. Possibility to practice sports in the area. ... more   less 

Additional Information about HSM President Golf & Spa

Address: Cami d'Aucanada, 65, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Price Range: $98 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HSM President Golf & Spa 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
Hsm President Hotel
Hsm President Puerto Alcudia
Hotel Hsm President
HSM President Golf & Spa Majorca, Spain
Hotel Style:
#8 On the Beach Hotel in Port d'Alcudia
#11 Luxury Hotel in Port d'Alcudia
#15 Romantic Hotel in Port d'Alcudia
#18 Family Hotel in Port d'Alcudia
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Here's what travellers have asked, with answers from HSM President Golf & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea view”
H8848KFmichaelo, 24 May 2017 | Read review
“sea view room”
suziew87, 23 May 2017 | Read review
“Pool view is essential”
Rob3512, 10 May 2017 | Read review
“sea view junior suit”
Arneil, 10 Dec 2016 | Read review
“Our agent requested sea views but this was not honoured or even offered at supplement”
angelap65, 7 Oct 2016 | Read review
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